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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Muy cómodos y suaves, muy contento con la compra, volvería a pedirlos otra vez
99% of items, which had been received, - are accordingly of catalogue( size, color, e.t.c.)
Be ready that Time of delivery takes about one month.
I receive the goods on time
Products correspond to the description
I like the quality of the goods
I have ordered twice from LITB. The first time I was pleasantly surprised and satisfied with the fit and quality of the clothing. The second time I was a bit disappointed with the fit and the quality. I ordered 2 tshirts that were too large, and the linen shirts I ordered were made of a very thin fabric. So it's a bit of a gamble since you can't try on before you buy, but the price makes it worth the gamble.
Makes me look as sexy as I feel, everyone, I've shared them with, seems to enjoy them very much too
I am an AI artist and have used some of my designs on custom items. The quality has been excellent and have received a lot of compliments. Also been happy with other items I have purchased.
Arrived very quickly and looks to be well made. I look forward to pairing it with the subtle skeleton dress pants I also got!
Von 4 bestellten und im voraus bezahlten Artikeln war einer nicht lieferbar, der Ersatzartikel kam bei mir nicht an. Ein Artikel sah ganz anders aus als im Katalog. Die Zustellung erfolgte auf zwei Raten, wobei die zweite Zustellung nicht funktionierte, ich mein Paket erst ausforschen musste und dann in einem Paketshop selbst abholen musste.
Die Qualität der Kleidungs-Artikel entspricht nicht meinem Standard, zu viel Kunststoff/Polyester und gar kein oder zu wenig Wolle-Anteil in den Geweben. Für diese Qualität sind die Artikel auch zu teuer.
I have once again ordered the items too large. I have been using your size charts.
I'm pleasantly surprised at how nicely this company operates. They send confirmations for each step of the process from the order, to the pay, to each item's step along the way, to where it is during shipping. My first order took longer than subsequent orders so it gets even better as you find your place in their flow. The variety and number of products is very good and I have found a consistent fit in the size range for clothes. I do find some of the fabrics different than I'm used to but there's nothing wrong with them, it's just me.
My wife and mother in law wanted a new watch. They wanted one that could read BP.
Even Though My Cousin Had To Wait Couple More Weeks For T-Shirt Because Of The Demand For It He Was Happy To Recieve Haveing Cancer Cheered Cousin Don Up Thanks
I ordered a smartwatch and arrived in time. I accidentally ordered it twice and they didn't charged me twice, the refund was instant. I recommended to anyone. EXCELLENT
Goede kwaliteit kledij, wel soms grotere maat nemen.
Waited for sweat suit thinking it was not going to fit finally came and I was really shocked because it was a perfect fit. Wore it to a doctor appointment and received many compliments.
Sweat pants are nice. Just a bit short so I'd order 1 size larger. Shoes are really nice but because the toe is a little more pointed than round it makes them a bit to short. So I'd order next size larger for more comfy fit.
Die Lieferung mehrerer Teile trifft manchmal in 3 Teillieferungen ein und dauert oft 4 Wochen.
Habe zb. Sommer Hosen bestellt, passen super und gleich alle Farben nachbestellt.
Wer Zeit und Geduld hat kann bestellen, immer schauen, was für Material!
Everything was perfect,sizes,colors.
Very comfortable models for men's
clothing.New order leaving soon.
Great shirts and quality. Shipping seemed a little slow but not slow enough not to buy again from temu
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Lieber Kunde,
Das ist Megha, Leiterin des Kundendienstes von Lightinthebox.
Wir entschuldigen uns aufrichtig für das, was passiert ist. Wir ehren Sie als unseren geschätzten Kunden und hoffen aufrichtig, dass Sie hier ein hervorragendes Einkaufserlebnis haben.
Um Ihr Problem zu lösen, geben Sie bitte Ihre E-Mail-Adresse und Bestellnummer an, damit wir so schnell wie möglich eine Lösung finden können.
Aufrichtig
Megha
Kundendienst