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Life360

1.7

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Life360 Reviews Summary

Life360 has a rating of 1.7 stars from 508 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Life360 most frequently mention customer service, family members and stupid app. Life360 ranks 95th among Parenting sites.

service
59
value
53
shipping
28
returns
28
quality
56

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California
1 review
0 helpful votes
Follow Gulalai S.
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This is a terrible app
September 28, 2018

It is a very bad tool
It creates problem fir families who are having mental health issues because this app lies your travel or location most of the times
Just another headache the creator was not providing peace of mind but headache to people

Date of experience: September 28, 2018
Georgia
1 review
4 helpful votes
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This app is awesome!
September 24, 2018

I've had Life360 for years. My husband is an OTR truck driver and this app allows me to see where he is at any given moment. Not only that, I know he's safe... as long as he's moving, he's ok, and it tells me when he's safely at a truck stop for the night. As if that's not enough... I recently had occasion join him on some of his overnight stays hours away from where we live... even out of state... and would have had a hard time finding him except Life360 led me straight to him, no errors, no mistakes, no searching. I gladly pay the $7.99 a month fee for all it gives me. Roadside assistance, driver protect, emergency services. It's worth every penny. The negative reviews on this site are a joke!

Date of experience: September 24, 2018
California
1 review
5 helpful votes
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To catch a criminal
September 22, 2018

This app helped catch a criminal, my phone was taken and pocketed by a guy who was pretending to be a cop and arresting me. I managed to get away but the impersonator had pocketed my phone which has a life360 app that was used to located and capture the criminal, my phone was returned to me and he was arrested on many charges, yae life360

Date of experience: September 21, 2018
California
1 review
3 helpful votes
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They recently switched from Google to Leaflet for map data and it SUCKS. No resolution and hardly any place labels. It's grainy and crappy. Don't waste your time.

Date of experience: September 20, 2018
Texas
1 review
11 helpful votes
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LIES LIES LIES
September 19, 2018

This app shows me getting up at 4am and leaving my house and then coming home and leaving again to the same address and then again to work. This never happened and totally not true. I hope this app is not the cause of divorce for anyone.

Date of experience: September 19, 2018
Florida
1 review
1 helpful vote
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Buyers beware!
September 14, 2018

I had already purchased this app for 2 smart phones and one of the phones started having issues transmitting its location, so I simply uninstalled the app and reinstalled it. This quickly corrected the issue, but I was notified that I was now on a 7-day trial period and that 24.99 would be billed at the end of 7 day's. I replied to the email exactly what I had done and requested that the billing be halted as the app had already been purchased. With no response to my email notification to them, they billed for the 24.99 through my PayPal account. I am furious! By the way there is no phone number posted to get things like this straightened out.

Date of experience: September 14, 2018
Texas
1 review
11 helpful votes
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It's just wrong!
September 14, 2018

This morning my son asked why Daddy went somewhere at 5 in the morning. I checked the app and it had my husband somewhere from 5-6 am when in fact he was asleep at home right next to me. How in the world does the app just make this stuff up? So disappointing. This needs to get fixed if we are to be able to trust it.

Date of experience: September 14, 2018
California
1 review
17 helpful votes
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I left my husband of 25 years for this man I fell in love with. We have 4 kids but left my family for this man. Obviously, because I did that, he has fears that I could cheat on him too. He uses Life360 to track me. I was having a business meeting with a man at Peet's coffee but during the meeting, the app showed that I left the coffee shop for 7 minutes. My boyfriend, the man for whom I sacrificed my 25 years of marriage for, ditched me because the app showed that I left the coffee shop for 7 minutes thinking I messed with this business colleague somewhere outside a few blocks in the car. For the last 2 months, I have been having doubts as to whether I made the right decision or not. I prayed that God would lead me to the right path. The app determined my fate. I do not know whether to blame this app or not, but my husband of 25 years sure is happy to have me finally back.

Date of experience: September 2, 2018
Canada
2 reviews
11 helpful votes
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For the life of me, I cannot figure out why this app keeps trying to update location even though I am in the same place for hours. Talk about a drain on the battery and not only that, its very intrusive as far as constantly letting me know it's updating location. Google maps or even Waze doesn't update as often as this thing. Not impressed.

Date of experience: August 30, 2018
Florida
1 review
18 helpful votes
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Very inaccurate
August 28, 2018

The app needs to be fixed ASAP. It's showing on my partners phone that I left the house at 3am and didn't return until an hour later. When in fact I was at home beside him. This app was causing a lot of trust issues within my relationship. Because how can a GPS app be wrong right. It took me coming here and reading the reviews for my partner to believe that this app is stupid $#*! hell. And other people have had the same experience. I would not recommend this at all..

Date of experience: August 28, 2018
Texas
1 review
19 helpful votes
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This is not an accurate app at all and I wouldn't even give it a star but I had to to leave a review. On Wednesday I left my house to drive my son to his basketball practice then went to work. Friday morning (which is this morning) my husband gets on the app to check the history and it shows I left my house Wednesday morning and drove straight to a nearby motel that would be very believable. After fighting and pleading with him that I would never do anything like that and telling him over and over I didn't go to a motel, I asked him to look at my sons history to see what it showed. It shows he went to his basketball practice and he knew I had drove him there but my history did not show that. If it wasn't for that and me asking him to look at the reviews for this app and it having so many bad reviews this day could have turned out way differently which would involve my husband filing for a divorce because of this app reporting false locations. If the tables were turned I would want to believe the app if it was his driving record. I would have accused him and said the proof is right here just like he did. But knowing I didn't go to a motel that day I know this app cannot be trusted and would advise you to believe your spouse or kids if they say this app is not right. I'm also thankful to those who left there reviews because that pretty much saved my marriage. Once again this app cannot be trusted!

Date of experience: August 24, 2018
Maryland
1 review
9 helpful votes
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Very innacurate
August 16, 2018

Apparently when I am at the gym, I am in California. I live in Wyoming. This app is very inaccurate on many occasions and sometimes it will not move at all even when you are somewhere far away

Date of experience: August 16, 2018
New York
2 reviews
4 helpful votes
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This app totally sucs
August 15, 2018

Stay away or you will be sorry and good luck trying to get out or get your money back.
Rip Off Alert

Date of experience: August 15, 2018
Vikki O.
Georgia
1 review
6 helpful votes
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very inaccurate!
August 9, 2018

This app worked well for several weeks, but now it's just berserk! It updates randomly (but not very frequently), and indicates impossible locations, like, in the middle of a road at midnight, when he's standing right in front of me in the kitchen! Right now, the app shows my son as being in our home - but he is at least 15 miles away. In addition, the app has not updated for 9 hours, so it's pretty worthless. I'm going to have to cancel it...

Date of experience: August 9, 2018
Missouri
1 review
8 helpful votes
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Inaccurate
August 3, 2018

I was going a solid 65 and this stupid app said I was going 107. I would give this stupid app a 0 but I am physically incapable. This app is supposed to help me watch my children and if something happens it's is supposed to see my last location. VERY INACCURATE!

Date of experience: August 3, 2018
Tennessee
1 review
6 helpful votes
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Had to contact my son to see why he left for an hour to go to some house close by And then return back to school to find out that he never left it all has to be signed out... This can cause a major issue in a family if it's not taken care of please please please help me whoever invented this, get these bugs out

Date of experience: August 1, 2018
Australia
1 review
9 helpful votes
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Absolute Crap!
July 27, 2018

With this App I discovered my husband has Super Powers. He is able to drive in a perfectly straight line through Buildings, Rivers, even Mountains. He intermittently pops into random homes for anything up to 1 hour. I might also add that he drives faster than a speeding bullet to reach his destination in a mere 6min which used to take 20min. If you're after a map that looks like a child has drawn random lines all over it then buy this product, you'll love the art work. If you're looking for a FUNCTIONING app to show EXACT locations you better look elsewhere. Absolute Crap!

Date of experience: July 26, 2018
Nevada
2 reviews
15 helpful votes
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This app used to be so good. I love tracking my kids especially because I work so much, it helps me have piece of mind. However, lately this app had been completely off. It shows my son leaving at random late night/early hours. I got sooo upset at him, thinking he has been sneaking out. Until, I realized something. The route the app shows has him cutting through a cement wall in our neighbor community through people's yards, front and back. Even if that was at all possible, the app states it took only 10 minutes to do all that AND arrive back at home. At that point I had to look the reviews. And big shocker, other people are having the same issue. I had to apologize to my poor son. This app literally almost ruined my faith and trust in my son. I'm not sure what happened to the app that I love, but it really needs to be fixed. Tjis something a lot of people rely on and its failing some of us.

Date of experience: July 24, 2018
Missouri
1 review
3 helpful votes
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Excellent App!
July 24, 2018

This app has been wonderful for our family. There are obviously some kids that don't like it (as is evident by the pretty humorous tantrums being thrown in the comments here). If your kids are well behaved and for the most part trustworthy, then they will probably like this app too. If they like to sneak around and don't want their parents to know their whereabouts, then they probably won't like the app. This is a huge compliment to Life360! To those that complain about battery life, the app needs GPS to determine your location, and GPS radios typically require a significant amount of power, especially if you use drive detection mode. Your complaint about this would more accurately be directed toward the phone manufacturer. This app can't do its job without GPS location updates.

Date of experience: July 23, 2018
South Carolina
1 review
3 helpful votes
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It is a very gay $#*!ing app no one likes it and kids hate it it should be destroyed I can be tracked wherever and it is very unacurate

Date of experience: July 22, 2018