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Life360Reviews 508

1.7

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Life360 Reviews Summary

Life360 has a rating of 1.7 stars from 508 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Life360 most frequently mention customer service, family members and stupid app. Life360 ranks 95th among Parenting sites.

service
59
value
53
shipping
28
returns
28
quality
56

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Bulgaria
1 review
3 helpful votes
Follow Clayton W.
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I figured it out after three days of installing the software that Life360 is not for me. It looks pretty but dosen't really word. It just says that my internet connection is not okay but it always is. It's irritating. Plus, it almost always shows my child's location which isn't accurate. I just gave it up for FamilyTime. Location tracking is always spot-on and it let me block apps on my child's phone. It's a bonus. But Life360 has been a great dissapointment. Thank lord I didn't switch to Premium straight away.

Date of experience: May 18, 2015
Pennsylvania
1 review
3 helpful votes
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Life 360
April 29, 2015

Most on here are correct. It is very slow in keeping up with movement. There are times that it is hours behind. But there are also times it's only minutes behind. It gets frustrating sometimes but for the most part I like it. I use it everyday. It tells me the vicinity my kids are in at least. It's rare that you ever need the exact address. I know when my kids are at their friends or school or the mall etc. It's way better than not having anything at all. I have to tell my kids to log back on about twice a month too but still worth having.

Date of experience: April 29, 2015
California
1 review
10 helpful votes
Follow Darren M.
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DGM- This app is hit and miss. It is not accurate 90 percent of the time. The time frame they say you where at a location is not correct. The streets are not correct 75 percent of the time. I would not use this app to check on anyone with any accuracy. In the end it will end up messing your relationships up with inaccurate data. I dont know if the pay app is any better. I guess the old adage is correct. You get what you pay for. Or in this case what you dont pay for.

Date of experience: April 2, 2015
North Carolina
1 review
6 helpful votes
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Tried this on our iPhone 6's. This app is hit and miss... it often doesn't respond (states in banner to check connection, when connection is fine). It also says my daughters phone is somewhere its not. I know this because myself or my wife are with her and it locates her miles away somewhere she has never been. When it does work, it's not up to date, but may often be hours behind. Definitely needs more work

Date of experience: March 10, 2015
Georgia
1 review
3 helpful votes
Follow Tisha R.
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Realtors NEED this!
February 23, 2015

I'm out meeting people/strangers nearly everyday... I'll take Safety over Privacy. I love that my people know where I'm at. Log on to Work circle; log off when done.
My husband and I love the Grocery List.

Date of experience: February 22, 2015
Texas
1 review
8 helpful votes
Follow Bob B.
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Clearly this app isn't reliable because it said my sister was in Florida. Except she wasn't, her phone was definitely in Ohio.
These kinds of mistakes are completely unacceptable. We thought someone had stolen her phone and gone to Florida, or worse, taken her as well. Don't trust this app, it's a complete JOKE.

Date of experience: February 22, 2015
Arkansas
1 review
29 helpful votes
Follow jake s.
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I hate this app, being a 16 year old, my parents are always on it tracking every $#*!ing movement i make, damn i cant even smoke weed in peace because my mom is always on there asking all these questions. Is there someway to get this app of the app stores?

Date of experience: January 9, 2015
Alabama
1 review
14 helpful votes
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Unreliable at best
December 15, 2014

Unreliable at best. This app is not what you need if you're keeping up with kids, loved ones, etc. Not only does the app report people "can't be located" often, it then blames the person, not their garbage app. I had both phones that we had this app installed on sitting side by side. Life360 showed one 3 blocks away and couldn't find the other. After going through the troubleshooting list it gives you and finding nothing on the list applied I sent an email asking customer service what was the deal. A week later I'm still waiting for a response. Garbage app, garbage customer service, just skip this useless waste of time.

Date of experience: December 14, 2014
Hong Kong
1 review
24 helpful votes
Follow De B.
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I installed the free version of this app and later decided it was not something I was utilizing, so I uninstalled it. Today I happened to turn off my GPS on my phone and when I did so I got a warning that Life360 could not function correctly with GPS off. I looked back in my list of apps to see if I'd missed something, but there was nothing there(obviously) associated with Life360. I went to their support webpage to find contact info to ask them about this. What a surprise (not). Their contact link is disabled, there is no phone number, and I'm sure the snail mail gets thrown away. So I'm left with some sort of tracking / info -gathering piece of software on my phone that I can't get rid of. I will slam these people in every review site possible. DO NOT INSTALL THIS ON YOUR PHONE unless you want to be spied on.

Date of experience: November 24, 2014
Georgia
1 review
7 helpful votes
Follow Keith W.
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I don't understand all the negative reviews on this product. I've been using the free version for about a month and love it. It's not perfect but what do you expect for FREE? I plan to upgrade to Premium to add my 84 year old Dad's dumbphone. I'm in Houston and tracking my daughter who is travelling with the Matisyahu tour throughout the southeast. She may be 26 but is still my little girl and it's comforting to keep up with her. Plus I'm in home security and I am testing this app as part of a family security suite of tools.

4-4-16 UPDATE - Based on the negative reviews I see I think its important to note that Life360 is not spyware. Your not going to get NSA accuracy in a free or $5 app. ALso, there may be some differences in phone, network provider or environment issues that could explain the various results. I'm in flat Houston TX on T-mobile with a Galaxy S6 and get generally good results but there are times when locations lag a bit.

For you distrustful people having relationship issues I suggest you invest in a real tracking device that updates more often like ATTI. $24/month, 10 second updates. It is truly real-time precision tracking intended for fleet vehicles but parents and suspicious partners use them too.

Date of experience: November 7, 2014
Virginia
1 review
13 helpful votes
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It tears family apart!
October 25, 2014

It tears family apart! I was at my limit for Internet so I turned it off and was at my senior homecoming party and left around 10 to go eat and got home around 10:50. My mom blew up on me not believe me thinking that I went to go sneak off with my boyfriend and fool around. I would never do that I have too much respect for myself and I was with a big group of friends. Now I'm grounded and consider to be a whore all thanks to life 360

Date of experience: October 25, 2014
Georgia
1 review
24 helpful votes
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My wife installed this app on my phone, now every time im with my babies mama she comes bustin through tha doe and $#*!s everything up, how do I get this $#*! off my phone

Date of experience: August 11, 2014
Washington
1 review
7 helpful votes
Follow Bill F.
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Loaded Life 360 Family Locator on 2 identical Windows phones. With both phones in the same house, one phone showed the correct address while the other showed a location 3 blocks away. "Update" did not improve location!

Date of experience: July 14, 2014
South Carolina
1 review
9 helpful votes
Follow Doc H.
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Location is unreliable & Support blames everything on the consumer. One recent night phone was on nightstand while we slept & L360 reported it at 20 different locations in 2mile radius between 12 & 8am. Free is too much for bad info.

Date of experience: June 16, 2014
Illinois
1 review
6 helpful votes
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Some how this site started to send me texts and there is no way to stop them or tell them I am not interested in their serves. I have to pay for texts so getting messages i don't want is like stealing from me. I texts me about 5 times a day and has been doing so for several days.
How the heck do I opt out. I am not a child and not married who the heck wants to keep tabs on me?

Date of experience: May 1, 2012
Maryland
1 review
9 helpful votes
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Dear all users,
September 1, 2011

Dear all users,

Please be aware that the sex offender portion is not kept up-to-date. I have been trying to contact the company for weeks concerning this matter and have not been able to reach anyone. I personally know two people listed on the app who are no longer registered sex offenders. Sadly, as great of an idea as I think the app could be, the irresponsibility of life360 is coming to light. I would recommend using your states registry to find accurate information, rather than use this product.

Date of experience: August 31, 2011
Florida
1 review
29 helpful votes
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I need help
March 27, 2011

I need help

MY HUSBAND INSTALL THIS PROGRAM on our phones, I spent the DAY AT Work FROM 9 AM TO 6:30 PM I HAD ONLY 10

MINUTES FOR LUNCH LIKE AROUND 3 PM OR SOMETHING WAS WHEN I WHEN DOWN STAIRS AND GOT LUNCH,

AND WHEN I GOT HOME THE HISTORY OF THE PROGRAM IN BOTH PHONES SAID THAT I WAS NOT AT WORK

FOR 3 HOURS THAT I WAS IN OTHER COMPLETE DIFFERENT ADDRESS LIKE ABOUT I THINKS HE SAID 19 BLOCKS

AWAY FROM MY WORK, IM A NAIL TECH IN SATURDAY I ALWAYS IM VERY BUSY HE DON'T BELIEVE ME PLEASE

HELP ME CUZ I DON'T KNOW HOW THAT HAPPEN BUT I CANT GO OUT OF WORK AT ANY TIME. PLEASEEEEEE...

Date of experience: March 27, 2011
California
180 reviews
906 helpful votes
Follow Rod G.
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Very useful suite of services to protect your kids and family. The most useful application is the one where your kids just have to push a button to check in and then you know their GPS location. Great value and I highly recommend this site.

Date of experience: January 21, 2011