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Let's Be Gothic

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Let's Be Gothic

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letsbegothic.com

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Let's Be Gothic Reviews Summary

Let's Be Gothic has a rating of 1.1 stars from 81 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Let's Be Gothic most frequently mention customer service, tracking number and dark moon. Let's Be Gothic ranks 56th among Goth sites.

service
13
value
13
shipping
13
returns
11
quality
12

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South Carolina
1 review
0 helpful votes
Follow Tammy T.
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Crap company
September 2, 2020

I promised to keep writing bad reviews so here I am again. Obviously the good reviews are done by people who are a part of the scam. This is honestly a scam. If you want to throw money away, just send it to me. At least some good will come of your hard earned money.

Date of experience: September 2, 2020
California
1 review
0 helpful votes
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HAVE NOT RECEIVED Anything it stated that it's been sitting in Los Angeles and nothing has been done

Date of experience: September 1, 2020
Washington
1 review
1 helpful vote
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Terrible service!
August 31, 2020

I ordered some clothes over two months ago and still haven't received them. I've been denied a refund and have had trouble contacting anyone. Don't waste your money on them!

Date of experience: August 31, 2020
Washington
1 review
3 helpful votes
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ZERO STARS
August 25, 2020

If I could give zero stars I would! I ordered a dress back in may and still have not recieved it. I've emailed and tried to get a hold of customer service and no one is answering. I even checked the tracking and it says it expired. They basically took my money! Dont buy anything unless you wanna get a $#*! you in the face. I'm disappointed because I was looking forward to the dress. Terrible service

Date of experience: August 24, 2020
Nevada
1 review
1 helpful vote
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Terrible
August 24, 2020

I received leggings from them that was one size and there is no way those could fit on a full grown human. And that fabric was pathetic. They wouldn't refund my item and expected me to pay for shipping to even receive barely a fraction of what I payed. Stay away from this store it's terrible.

Date of experience: August 24, 2020
Louisiana
2 reviews
0 helpful votes
Follow Nicole R.
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Over 4 months and multiple emails and have yet to get my complete order of 4 items. It started in April by June I only had one of my items. It took several emails and receive 2 more items. Still missing one item and its august... miserable.

Date of experience: August 22, 2020
Oklahoma
1 review
3 helpful votes
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Horrible and Expensive
August 22, 2020

I paid 60 freaking dollars for a pair of pants from this website, and I get them with not only horrible stitching and loose threads all over, but they were completely see-through. COMPLETELY. I wouldn't have been able to wear any sort of underwear without it being completely visible.

Every picture of their items is super cute but I promise you the actual items are super expensive $#*!ty products. I can't believe I bought anything from them without first looking up reviews, since they obviously don't keep reviews on their website.

Date of experience: August 22, 2020
Canada
1 review
0 helpful votes
Follow Amanda H.
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I'm goijg on day 82 of waiting for my shipment. When contacting them directly I get a nice pre-made, automated message. Thankfully I paid with PayPal and the company still hasnt responded to them either, so looks like I'll finally get a refund. Never order from this company. Shipping time is such b. S!

Date of experience: August 19, 2020
Indiana
1 review
0 helpful votes
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Barely not a scam
August 18, 2020

The items we got were cheap knockoffs that only vaguely resembled the items we ordered. Definitely don't buy from here.

Date of experience: August 17, 2020
Australia
1 review
0 helpful votes
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Scammers
August 15, 2020

Bought jacket from them. It came looking nothing like I purchased. Too small and off extremely poor quality. Took several messages before they would refund

Date of experience: August 14, 2020
Nevada
1 review
0 helpful votes
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TERRIBLE!
August 8, 2020

I only gave one star cuz you have to put something to leave a rating otherwise it would be nothing. I order 6 weeks ago. No items and when I emailed after the 10-15 days that the site says I should have received my items, I emailed them. They said it should take 6-8 weeks. Well the items are apparently coming from China and my items have been in Wuhan since July 5th. I have sent about 3 more emails, and messaged them on Facebook messenger. Still no reply but I can see on messenger they read my message. I want my money back! Do not and I repeat.DO NOT ORDER FROM THESE GUYS!

Date of experience: August 8, 2020
Australia
1 review
0 helpful votes
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Fraudulent company
July 28, 2020

I ordered 7 items and only got 2, they are scammers and lie to PayPal... One of the items is meant to be a 3xl and is lucky to be a xs they are taking advantage of covid and not sending out what people pay for... Oh and you don't get it in one package like shein or boohoo which is how they are getting away with posting 1 or 2 items... That are very fraudulent and know PayPal will side with them because something has been posted... They have $200+ of mine

Date of experience: July 28, 2020
Canada
1 review
0 helpful votes
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I ordered 6 things just to get two things and the wrong item half a year later also they won't refund me and everytime i ask where my things are they don't even really know also u won't get the right package and they over price for things u can get cheaper at miccosplay DONT BUY FROM THIS SCAM COMPANY LETS BE GOTHIC IS NOT A REAL COMPANY JUST A ALOT OF SCAMS

+8
Date of experience: July 28, 2020
Australia
1 review
0 helpful votes
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Shipping
July 23, 2020

Two months have gone by. Still no product. You contact them and they don't get back to you. They don't supply the product.

Date of experience: July 22, 2020
New York
1 review
0 helpful votes
Follow Christopher B.
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I ordered 3 items as a part of a buy2get1 deal. Each item was sent seperately and they took 3-4 weeks to be delivered.

When the first one arrived it was the wrong size(asked for small, was given a medium). After contacting them they asked for a screenshot of the confirmation email to verify. I sent the screenshot along with pictures of the garment tags and packaging that were all labeled medium.

Their response was:

"We make every effort to accurately depict a product's color, size, and quality on our website. But what you see on your screen may differ slightly from the physical product you receive due to variances."

Basically claiming "one small isn't the same as a small from a different designer" which would be fine if they did send me a MEDIUM.

Their offer was to pay shipping and they would send me anything I wanted. But why would I risk more money if they're not obligated to send me the correct size I asked for?

Other 2 items were fine. This was my first and last time ordering from this website

Date of experience: July 21, 2020
Kansas
1 review
0 helpful votes
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It's been over a month almost two months and they lost my package once and the tracking number never worked don't buy from here ever

Date of experience: July 19, 2020
California
1 review
3 helpful votes
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Never buy from let's be Gothic. Their return policy is stupid. The return process cans when you make the purchase and you can return within six weeks. It took two months for my package to arrive and not all of them are here. Couldn't dispute my charges. Had to go to my bank to get the refund. BUT THEY IN RETURN DISPUTED IT! Never order here. There are other websites that sell the exact same product on their site. SHEIN is one of them.

Date of experience: July 16, 2020
Nebraska
1 review
3 helpful votes
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ZERO STARS
July 15, 2020

Still waiting over 2 months for my order! 1 item! On their website delivery says 10 to 15 business days. Ive emailed them several times about my order I keep getting the same generic message not even at all different even though they were sent a month apart! They say they looked the order up and it was shipped to the fulfillment center so it's out of their control... I log into my account on the website and it says thre same thing its said since the day I placed the order UNFULFILLED.

Date of experience: July 15, 2020
Slovakia
1 review
0 helpful votes
Follow Zuzana W.
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I spent about 100 euro on this site on 4 items. On their website I found information that standard delivery time is about two weeks. Bull$#*!. This four items were individually sent in packages and first of them arrived about two months after ordering.
This is like buying stuff from wish. In the listing it looks amazing but you got piece of I don't know what. The quality is awful and the sizing is ever worse. I mesure myself three times (!) and compare it to the mesurements on the website but none ot items I received is wearable. Tops ale way too big and trousers small. I can get it alter but. Fot the price. Total crap.
Even after 5 months I didn't received one item. I contacted the seller when 2/4 item were missing and I got reply that shipping takes longer due to COVID. They said I should use tracking number they provided. I did. It was
"out for delivery" for two months. Suprise surprise, they never arrived and my post office never got a package with that number. I tried to contact the seller again bbut never received the answer. I opened issue in paypal but I'm pretty sure I've got scamed.

Date of experience: July 8, 2020
New Jersey
1 review
3 helpful votes
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For US Costumers: They say it takes 2-6 weeks to receive the item after a tracking number has been generated. Going on 8 weeks and nothing - the tracking information hasn't been updated since the generation of the label. Just says "awaiting package from merchant". I asked customer service twice about the lack of movement (once after 2/3 weeks and no update and again after another 4 weeks and still no update) and both times was dismissed with a "well the label was printed so there is nothing we can do." Suspect I will never see those pants. Total rip-off.

Date of experience: June 29, 2020