letgoReviews 836

I wouldn't even give Let go 1 star but the overall flow of the app is nice BUT finally had to delete Letgo because I was either getting inquiries about items I wasn't selling or people texting about an item I hadn't inquired about. All. Day. Long. After reading a lot of other reviews I realized that if you just look at an item to find out where it's located *boop* you get a text back from seller answering my supposed text "Is it still available?" about an item I merely looked at, or a buyer inquiring about an item I'm not selling and have never seen before... Hey! Letgo! I let go of your app. Fix your algorithms! I'll stick with Offer Up. Did you hear me? OFFER UP.

Signed,

Really Annoyed Former Let go User

I needed to sell my goid stuff at a low price because I need medical help. I am dying. They kept kicking me off and they lie that they have customer service. I have been trying for weeks with there dummy phone numbers, dummy live help and their prewritten emails. I have 4 degrees including a PhD and have my own business practice for 15 years. They need to be shut down. I spent all my time in this site hoping I could get some money at least to take me to the doctor since I am too sick to get there myself
Dinan Milam, Flagstaff.

Like a lot of ppl on this page, let go messages ppl that Im interested in items I had no intention of buying... only clicked on it so I could see what it was. Its embarrassing to have to message 10 ppl every morning that I did NOT send the text. Its got to the point that Im afraid to go on the app... since letgo sends messages on my behalf... Im afraid Ill have to text ppl every morning that it was a mistake. Thought I was clicking something inadvertently... but made SURE nothing was clicked and it still happens! And the notifications? ANNOYING. Emails? Everyday. I feel violated. Offer up you end up sifting through more junk, but its easier to use and not so intrusive. Craigslist? Its dangerous and full of weirdos and scumbags. Im back to amazon for the little stuff and offer up for the big stuff. No problems with either one of those apps.

Terrible app. They took me off for "review" and then said it was a mistake and put it back but all my new listings were gone and old ones came up many of which were already long sold. Then they had this automated woman assistant that said she would take your listing off and repost it. I tried it two times and she took it off ok, but DID NOT relist it and I had to manually put it back on. Terrible programming. I'm an Ex-Programner and they should have tested it more thorouly in my opinion.

I HAVE TRIED AND USED OTHER APPS AND SITES SIMILAR TO LETGO. LETGO IS FAR SUPERIOR IN EVERY ASPECT OF BUYING AND SELLING. LETGO HAS MADE MY LIFE MUCH EASIER AS I'M SELLING ITEMS I WOULD OTHERWISE THROW OUT IS DUE TO MY WIFE WANTING MORE LIVABLE SPACE IN OUR HOME. FROM START TO FINISH, IT SEEMS AS IF THE LETGO TEAM HAS PUT A GREAT DEAL OF THOUGHT INTO THE USER EXPERIENCE AND THUS MAKING USING LETGO VERY EFFECTIVE IN ACHIEVING ONE'S DESIRED RESULTS.

I have sold many items on Kijiji & Craigslist every time we move. I have been using Letgo for many months now & find the people responding are either not really interested or want it given away. I have even posted free items & they want it delivered! If you look at the times many of them respond to ads, it's the middle of the night. If you want to actually sell things and for a fair price don't waste your time responding to the majority who say "I'm interested " because they're not.

Note to seller- The app sends out auto messages when a potential buyer or browser like me a "window shopper" just looks at your item... The more I browse the more letgo sends out auto messages. I have politely answered sellers letting them know that I didn't text them. But really, this letgo app is so frustrating! If I was one of the annoying people that texted "is it still available?" Or "I'm definitely interested" I'm sorry... I DIDN'T DO IT, REALLY. I have deleted this app! Maybe I'll try again later because the concept is good. AGAIN SO SORRY.

Up front, my cyber skills are limited. Too, I am a moderately rigid linear thinker. These two qualities made Letgo a challenge for me.

Learning curve is steeply painful.

1st... you can't take perfect pictures with your camera and use those images. Letgo hates them. OK, but, Yo, Letgo, you couldn't tell me this up front?

2nd... the logic path for posting is colorfully twisted. So, now you know you have to use only your phone for photos and you upload one. Letgo 's option at this point is... DONE. You haven't given a price or description or anything other than post a picture, but Letgo's only option is DONE. So you hit DONE and then... only then... other options for description and pricing become available. Think DONE refers to pictures and I am too dim to know that? Only when you hit DONE like you are finished... can you add more pictures.

3rd... the class of people that respond to you. Nothing is absolute, but I can't even count the number of CHAT messages I get that say I AM INTERESTED (one Of Letgo's prefab messages a buyer can send a seller) and then, after you respond, you NEVER HEAR FROM THAT PERSON AGAIN. Apparently, letgo tries to rate people to suppress this behavior, but I've had lots of 5 star folks disappear after reaching out to me. Catastrophic? No, but genuinely annoying.

4th. The chat system... sucks. Awkward, cumbersome, prevents you from cleaning out people or messages you no longer want, and has some Byzantine format of rearranging messages after you speak to someone that makes you have to hunt for their message subsequently if you want to continue that conversation.

Hey, I have sold some stuff, but it was only after a few weeks of getting beat up until I learned their torqued system's likes and dislikes.

I have only been on the site for 2 days but sold 2 things. Both buyers came through. I am sure we will have some bad buyers but right now I am happy. Granted I am not selling high dollar stuff and I could easily just drop it off at Goodwill A few bucks is a few bucks. I sold a blender for 25 and a scooter used for 6. Better than the garbage. Update: I have listed several things since the first sale and nothing. I also have had people hit the "I'm interested" button and don't hear back from them.