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The company's reputation is significantly marred by widespread customer dissatisfaction, primarily due to frequent reports of scams and unresponsive sellers. Users express frustration over the prevalence of non-serious buyers and automated responses that hinder genuine transactions. Concerns about safety and a lack of effective customer support are also prominent, with many customers feeling neglected when issues arise. Although some users have found success in selling through the platform, the overall sentiment leans heavily towards disappointment, suggesting a pressing need for improved oversight and customer service to enhance user experience and trust.
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This is a fake app for many reasons. Let me tell you how these "fake" websites work. Once you post an ad, immediately a person texts you "I'm interested" or "is it still available" both are which computer generated. After you reply them they never respond back. These websites keep on sending you computer generated responses such as "I'm interested" which keeps you checking their websites. These websites make money off number of views on the website and then sell that information to advertisement companies. Even though you're just on the website trying to hear back from a computer, your time on the website and number of times visited is recorded. This app will not sell any of your items. Use craigslist or something else. FAKE APP WITH FAKE COMPUTER GENERATED RESPONSES ZEROOOOOOOOOOOOOOO STARS
1. Ads that say oh dont contact me here email me at so n so. These are scams to spam you
2. Sellers that cant figure out how to list a model number are $#*!ing morons. So play 20 30 questions to get a single line of info.
3.if you sell a car list the mileage yr make model engine. And dont take 5 pics of the outside and none of the engine or interior. Again morons
4. Dont think cuz you dont wana pay asking price that you are gonna bully ppl to your price. Bully me n i block you. Period.
This appis full of flakes like craigslist. Its just a dumping ground forlazy useless ppl. I take time to post spwcs model numbers n age prices compared. But dont waste your time telling me you can buy it for less. Then go buy it. I did sales for 20yrs.
Btw offerup is just as bad.
I went to sell a iphone se and met in a public place - the punk grabbed the phone out of my hands and took off - from now on I will stick to ebay. By the way the guy goes thru Ed Da Plugg from Columbus ******* and is currently selling my iphone on his site now. Looks like everything he sells is stolen merchandise. Word of advise don't meet up with this thug. I alerted Letgo but his site is still up and police could care less.
I had many items listed with them and had a 5 star rating as a seller. I deleted the app though, because I kept getting messages from people who had accidentally hit the "I'm interested" or "Is this still available?" preset questions, but they didn't even know they had. I also don't like that they give you the "option" to receive marketing notifications, but if you turn the option off they turn it back on. I searched for 4 chairs months ago but was no longer in need of them, and months later I still was getting daily notifications about 4 chairs. I had removed that from my search history and turned the notification button off several times and they would just turn it back on. I will be using others apps for selling.
Oh! And they have 5 star rating in the App Store because if you try to submit anything else, it isn't accepted!
Confusing And Letgo Does What It Wants. Whatever A Person
Punches, Letgo Will Bring Up A Totally Different Window.
Should Be Called NON-Customer Service. Absolutely,
Positively, Without A Question NO Customer Service. Never A
Response. Annoying Just What A Person Needs, One More Complication In Your Life Have Letgo Notify You That 20 People Are Interested In Whatever
You Are Selling. Have Your Phone Buzz 50 Times A Day For
No Reason. I Would Rather Have A Root Canal, A Tax Audit, And A
Divorce, All In One Day Rather Than Use Letgo. If You Made
The Mistake Let go Of Letgo
I spent hundreds of man hours getting my items input to over 400 listings. I worked with all the bad aspects of this app only to ultimately have them delete all my listings. It started with them rejecting listings that were military memorabilia for what I can only deduce did not meet their politically correctness. Then their bot Allison was requesting to delete and repost items when actually what she was doing was deleting and not relisting items. All along I could get no response from their customer service department. Next they blocked my items from being displayed both in searches and browsing. I tried their bump feature costing $1.99 which they quickly charged me with no results. My item still was not displaied let alone moved to the top of the list. I requested over and over for help from their customer service and got no response. Finally I checked to see the items I had posted only to find they had deleted all 400+ items and still their customer service is silent. This is the most unprofessional worst app,
People and organization I have ever experienced.
This website sends msgs to the sellers that u are interested. That needs to be taken out! If I want to contact the seller I will! It gives u 2 seconds to undo but most time sends it anyway! I want to contact seller not the computer. Sometimes u are just glancing thru dont need to contact seller! Take it out!
Quirky app. Pages hang and drag, have to be reloaded. People flake easily because the app is too easy to say they're interested. Some things I have sold and people keep asking about it and say it never shows up as sold and they get mad if I ask them, don't they notice it's sold and they block me.
I think a lot of people that are on the website are just playing around because they are bored. I get responses all the time to my ads and I respond and never hear back from them again. I have advertised many great quality items on there and everyone wants them for nothing. I have sold some things but I feel like I have wasted my time. I also get silly/stupid responses sometimes and I don't appreciate that either. Or as others have said they have hit the I'm Interested button by mistake. I have looked at others ads and never once hit that by mistake. Once again people just playing around. Once I get my few items sold that I have left I will never go on this website again!
No way to manage their broken email recommendations in the app. No way to manage app notifications.
So if you miss the spam on your Facebook feed this is the place to be.
Everyone should just do as the name says letgo and stay away from this app.
Used Let Go to try to give 7 or 8 things away FREE... Some nicer things... actually some with appraised value of over $100... just didn't have the time to try to sell them off... MANY folks interested, to the point of actually setting up times to meet / pick item up... fast forward a few weeks, and Salvation Army was the only one to meet their promised p/u time. I think I'd suggest having your own garage sale... and whatever is left call the ARC, Salvation Army, or Goodwill... It'll save you a lot of time and aggravation.
Letgo is very user friendly, ads are clear and attention getting. The one flaw in the design is its too easy to tell someone youre interested in an item, just by scrolling through the feed. Ive gotten messages from people who accidentally did this and Ive done it myself. There needs to be an extra verification in the process or something. Overall, the app is well thought out!
I have been using letgo for less than a year now and already I hate it. It is not worth wasting time on.
I never sold a damned thing because of the fake people who claimed to be interested and the idiots who were real kept asking a ton of stupid questions.
Then there is letgo idiotic techs themselves, twice now they have deliberately removed my ad(s) for now reason in my opinion. They said it violated their terms and policies, what a crock. I tried to reason with them but they would help me when I tried to communicate with them about resolving the issue and asked them to help me post the item again... correctly. They simply ignored my emails, texts and phone calls. So I had to quit using the site and Im glad I did because now I found the even tho ebay is expensive, my stuff sells almost instantly as "Buy" only! I hate letgo and will never go back to those sheisters!
I've sold a few things by some honest legit people. But some are rude and CHEAP! I get all this notifications favoring my items but no offers from these people. They're either not serious and notications is a waste of the seller's time in a big way!
Today I am unable to logon to Letgo. I don't understand why.
I've sold a number of things on here and have had good sucess.
But I've also lost a number of deals because they won't let me
Give out my phone number for texting.
I don't have a smart phone so I can't check the messaging in Letgo.
Its a big pain to have to go thru all the logon steps just to see if i
Got a message from someone. Then when I do I've usually missed
Them by and hour or two and they are no longer interested.
With Craigslist you have to deal with the occaisional scammer but
It is still so much easier to use.
This is a total scam site with bogus BOTS replying to your ads. What a total waste of time, nice try, "Letgo"...
Is based on facts I've been trying to sell things on letgo.com they wouldn't let me do it my way and override me on my editing and then one guy selling stuff I got the laptop down to nothing just so you can insult me with you think this going to cost nothing now I really don't know that person was really strange I would just use caution
Letgo is sending automatically messages (I would like to buy it, I'm interested...) to people which I just watched their items. I deleted this stupid app from my cell phone.
Who is Allison? I receive messages four and five times a day from this person wanting to repost my item she says that she can sell faster. I have blocked this individual but she continues to show up. I guess it's time to uninstall this site!
Everytime Im swiping to look what is for sale, a little after, I get messages from sellers comenting on items the app sended a message saying I check I was interested. Very frustrating for me but more for seller's. One star for this.
Answer: I worked as a reviewer for several sites and when they have very little reviews or no reviews people like me are paid to say how great they are. You can verify these in Amazon reviews some of them praise items like there is no tomorrow full pages of nice reviews. When you see the contradicting reviews go for the bad one is the honest one.
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