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Lensabl

4.0

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From the business

Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.

Upgrade your vision today at lensabl.com


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Lensabl Reviews Summary

Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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7,510 reviews

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Minnesota
1 review
0 helpful votes
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Easy Peasy
April 23, 2020

An inexpensive and quality way to upgrade the frames you love

Date of experience: April 23, 2020
North Carolina
1 review
0 helpful votes
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Great Job
April 23, 2020

I had the lens replaced in a pair of glasses I really like. Everyone that I went to replace the lens wanted to charge enough to buy a new pair of glasses. But Lensabl gave me a good price to replace them. Did a great job. Have not had any issues.

Date of experience: April 23, 2020
Ohio
2 reviews
0 helpful votes
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My experience was wonderful. I had a great frame that needed to update the prescription of the lenses. Lensabl did that perfectly and rapidly. The CEO even emailed me at 11 PM to see if I needed help finishing my order. Now that's dedication!

Date of experience: April 23, 2020
California
1 review
0 helpful votes
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I love my new specs!
April 23, 2020

These were my first pair of big girl glasses. I absolutely love them. Customer service at Lensabl is fantastic!

Date of experience: April 23, 2020
Florida
1 review
0 helpful votes
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Happy in Florida
April 23, 2020

I have used this site twice and highly recommend. The price point for the value is excellent as is their customer service. Won't go anywhere else for lenses now.

Date of experience: April 23, 2020
Missouri
1 review
0 helpful votes
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Great customer service all via email. Always responded quickly to my questions and inquiries.

Date of experience: April 23, 2020
Iowa
1 review
0 helpful votes
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Good
April 23, 2020

Fits as expected I'm pleased just took forever to get them

Date of experience: April 23, 2020
Pennsylvania
1 review
0 helpful votes
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Best service
April 23, 2020

Best experience. Fast service and my glasses looks good. Will use service again.

Date of experience: April 23, 2020
Illinois
1 review
0 helpful votes
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New Life for Favorite Frames
April 23, 2020

Easy and affordable process to make readers out of a much-loved but no longer needed set of frames.

Date of experience: April 23, 2020
California
1 review
0 helpful votes
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Great lenses, great deal
April 23, 2020

Lensable gave me great lenses at a great price in the frames I already had. A+

Date of experience: April 23, 2020
California
1 review
0 helpful votes
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First time Using service, so easy!
April 23, 2020

Great online experience! The filling of prescription information was easy, and any questions I had was provided in each step. Also the follow up steps for a photo to help center the view of lens was a step I haven't seen on other sites. Will definitely use this site again in the near future to replace some lens in frames I've previously purchased.

Date of experience: April 23, 2020
Minnesota
1 review
0 helpful votes
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Great job!
April 23, 2020

I wanted an option to replace lenses that had a coating failure. Did it over the December holiday so the shipping was a bit off kilter, but not unexpected. Great quality. Good price.

Date of experience: April 23, 2020
District of Columbia
1 review
0 helpful votes
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Great service
April 23, 2020

Very happy with your excellent service. Will do business with your company again

Date of experience: April 23, 2020
California
1 review
0 helpful votes
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I was satisfied with everything except my order was in "ready for shipment" for several business days, so I emailed customer support to ask if there was an idea of when it would ship and the representative who responded did not provide any useful information. All they said it was waiting for USPS to pick-up, which seemed unusual since it had been ready to ship for several days.

Date of experience: April 23, 2020
New York
1 review
0 helpful votes
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Great price, perfect lenses!
April 23, 2020

Wow, could it be any easier! Put lenses in the box supplied, drop in the mail, get them back in about 2 weeks. Perfect lenses... perfect price.

Date of experience: April 23, 2020
Alaska
1 review
1 helpful vote
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Seeing in Believing
April 23, 2020

Lensabl had the best website for online ordering of new high-index progressive lenses for my old frames. I tried other sites but only Lensabl let me enter all prescription values - SPH, CYL, AXIS, ADD, PD (for DIST and NEAR), and SH. Their site had the best instructions too. The order came with a printable prepaid USPS shipping label. In less than three weeks I'm back in my new old pair of glasses and have never seen better. Great product, service, and value!

Date of experience: April 23, 2020
California
1 review
0 helpful votes
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BOSE SUNGLASSES
April 23, 2020

Hello, I have received my sunglasses in great shape. The prescription was perfect. The only problem that I have had with them is that the frame scratched the lenses after they have been stored in the case. So now there is a scratch on one of the lenses.

Date of experience: April 23, 2020
Florida
1 review
0 helpful votes
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Unbelievable Service
April 23, 2020

My sister decided to get eye surgery and had no use for her versace eyeglasses and gave them to me. Needed a budget friendly way to change lenses. Found this company and the experience was awesome. I have brand new glasses for 1/4 of the price. Would 100% recommend!

Date of experience: April 23, 2020
Virginia
1 review
0 helpful votes
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Tellable quality
April 23, 2020

Film covering the lenses were somehow different as it displays some kind of quality such as clarity and the cut of them. Loved it!

Date of experience: April 23, 2020
Massachusetts
1 review
0 helpful votes
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Framed in Style
April 23, 2020

I have ordered lens for eight pairs of glasses over the last 2 years. I have every confidence in their skill and products. I can send Lensabi 4 frames and they install my new lens for less than what I paid my Optometrist for one pair. The cost is so reasonable I am able to own a wardrobe of glasses.

Date of experience: April 23, 2020