LensablReviews 6,504

Even though the Lensabl Customer Care team and Opticians were very nice, sincere and supportive, the company just couldn't correctly make my progressive lenses - even after 4 tries over 2 full months duration, two tries of which were rejected by their own Quality Department. I believe that it was due to their inability to truly measure correctly for progressive lenses - it's likely that I will always want to go to a live, person-to-person fitting for progressives with a reading area at the bottom of the lenses.

Ordering: easy to set up with small hurdles, pick up box came quickly super easy. I entered in my prescription and uploaded a picture of it along with PD value. Was notified later that the prescription for the order was incomplete. It turned out that the webpage was not recognizing the PD value so I emailed support and received a very quick response saying the issue was taken care of. Glasses were complete and mailed out soon after.
Now the bad news: I suspect in an effort to refit the lenses the technician bent the metal hinges outward or the plastic frames themselves (didn't know that was possible). When I put the glasses on they no longer had any tension to keep them on my face. So yes, I spent >$70 to get a pair of glasses I can't use. I theorize this may not be an issue with metal frames that can be bent back but the lack of attention to detail to me suggests this is still somewhat an amateur operation rather than a full-fledged professional one. Consider that at the price I paid I paid 50% the price of a brand new pair of Warby Parkers (I don't have vision insurance).
Take away: don't use this service for plastic frames. If you have any doubts just go Warby Parker and get a brand new pair.

To be fair when I first signed up for Lensabl I was a bit hesitant as I had read some negative reviews about their service. I wasn't sure whether they could be trusted with my new Tom Fords that I had purchased. I am very glad that I took the risk as my experience was AMAZING. Within a few days after signing up, I received a nice box to send in my Tom Fords. When they received my frame, they sent me a notice that my frame had been received and they updated me with the status from putting in the lens to coating the lens. Within a few days, my frame was back in the post and back in my hands with my prescription in it. It came in a nice box with a Lensabl glasses case and a lens cleaning set. Great great experience at an amazing price. The cherry on top is that they take FSA! Highly recommend this company to everyone.

To start I had a name brand frames for several years that I would wear at night since I wore contacts during the day so they were rarely worn. I was at my optometrist office and wanted to update the prescription in the lenses. She basically talked me out of it saying the frames are rolled and won't hold the lenses anymore. Of course buying new frames and lenses. I loved my old frames so much and the lenses have not fallen out after four years. I decided to look online to see who could replace the lenses in my old but still useable frames with the best deal. I stumbled across Lensabl! Their website was so easy to use and upload my prescription. Choose your options for your lenses and your ready to ship! In a few clicks I printed out a shipping label as I had a existing box but they will mail you one if you need it and was out the door. A few days later my favorite frames arrived with my updated lenses! Unboxing was fun! They ship it securely inside a fancy eye glass case and include a free cleaning kit. When I opened the case my favorite eye glasses were inside. I tried them on and perfect! It was like I could see again! They even shipped the old lenses back which I thought was pretty cool. Will definitely use them again for lens replacements! Best part I did it all online and didn't have to hassle with anyone at a store!

I love my new Bose sunglasses. Everyday, a week after their arrival, I marvel at how well they work. First of all, these Bose sunglasses stay put, and do not fall off my face the way the Rondo frames did. Second, these glasses look very good on my face (and I assume most others). Third, I need the farsighted correction of a bifocal lens, especially when driving—need the sunglasses for glare and the bifocal to read maps or notes on my lap; this use was enhanced by the gradation lens that go light at the bottom. I have an eye condition which has necessitated 4 operations, and need sunglasses outside. Sunglasses aren't a luxury for me, but a necessity. And these Soporano bifocals are simply better than expected!