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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl Reviews Summary
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I received my glasses back in record time for a fraction of the price I would normally pay. It is incredible quality and I genuinely would recommend this to anyone who needs lenses replaced in their old frames!
It took a little longer than I thought it would but I am delighted to have my old glasses back clear as a bell.
The new lenses make me crossed eye, look great tho, and only took a few weeks
:/
I Love my prescription Bosé Soprano Sunglasses. They are super clear, not heavy, and look ahhhhmazing on me. I would definitely order from Lensable again and again. Customer Service was on top of keeping me up to date with my order. Thank you!
It was super easy to request lenses and order them, and the packaging was nice and thoughtful. However, I'm not in love with the end result. I took a chance and ordered red lenses 50% as sunglasses. And they are a little too intense for me. But overall, nice experience!
Online ordering process was great. But the wait time was longer than expected. Now since they're the only place I know to get prescription lenses for bose frames, you have to deal with the wait time.
I have been waiting for 2 months? I received emails that you were working on it. That it was on the way? Now a review email say how do I like them? Love to review it if I ever get them.
I have really poor vision and need strong lenses. I got my goggles today and I'm very happy with them. I need these for work and now I can just wear one pair of glasses instead of my regular glasses and goggles! Thank you!
I found Lensabl through the Wirecutter, where it was very highly rated, and I was not disappointed! I have frames I loved but my prescription had changed. It was easy to order and the peace was good, especially compared to the stores. I would definitely use them again.
I got a pair of very nice Tom Ford sunglasses that I needed prescription lens put in. The whole process was seamless and so far the quality of the lens look great. Highly recommend!
Thank you, Lensabl, for most excellently replacing the lenses on treasured frames. The entire process was easy and ANY question or concern I had was quickly resolved. Impressive turn around time. I am happy to be wearing these frames again.
I ordered two pairs of lenses. Unfortunately, one didn't fit my frames. But I was able to send them back, and they promptly returned my new lenses and frames. I am so happy I went with Lensable.
I sent my frame and uploaded my prescription. Lensable was very helpful and answered all my questions throughout the process. I can say they did an excellent job with my glasses. I am very satisfied with my purchase and I definitely will be getting all my glasses through them from now on.
I had a lot of questions as I navigated the site, and processed my orders. The team responded patiently and explained the process thoroughly I have two pairs of glasses I love, and the pric was so inexpensive. Was hard to choose from their selection of great frames. I will definitely use them going forward!
I really do not want to leave a bad review, but Lensabl's quality has gone down the drain. I was very hopeful as I had a good experience the first time I used Lensabl (back in April 2020). However, when I tried to order 1.70 high index lens, the lens were comically thick and totally distorted. 1.70 high index is supposed to be thinner than 1.67, but the ones they gave me were thicker than the 1.67 I ordered in April 2020. Everything was totally distorted. The turnaround time was over a month (even though they promise a 2-week turnaround time), and I had to check in with customer service because their tracking info on the website doesn't work. I went to LensFactory to correct the lenses, and they had a turnaround time of 2 days and gave me much thinner lenses (which is what 1.70 is supposed to be). It's ridiculous that Lensabl has a "no refund" policy when they do such a botched job. $200 for these lenses is a complete scam. Unfortunately, I will not be a returning customer to Lensabl. I recommend going to LensFactory instead.
Took over a month for them to ship crooked, misaligned lenses. Do not use Lensabl!
The customer service people were on top of my requests and questions. The glasses were exactly what I asked for.
From the moment I searched the internet to have the lenses replaced in my new frames to the moment the frames arrived, everything was seamless and easy! AND my new lenses are perfect! Earlier the day I ordered, I went to my local eye doctors office and was told "Sorry, these frames are designed to not be able to have replacement lenses put in." I left and found Lensabl! Thank You!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members