Lens.comReviews 5,548

I'm a new customer and I received my order in so well condition and this was so quick, I got my delivery 3 days earlier than expected date. I would always order my lenses from you guys because I got the exact same brand and saved $500 while ordering from you rather than from optometry store. Appreciate your service.

Love everything about this website. Will be ordering from lens.com In the years the come.

Excellent experience and customer service.

Ordering was easy, uploading the script wasn't hard, and the order shipped more quickly than I expected. Pricing was better than my eye doctor, too. This was the first time in 54 years of wearing lenses that I have lost one, and I was in a bit of a panic.

I have a rare lens request and they are able to fulfill it and even beat their own delivery estimations.

The delivery was a week ahead of when you told me they would even ship, not deliver. I actually order more from a competitor just because they could get them to me sooner, which they did. I would not have had to order form your competition if i had known when yours would arrive.

I love how easy it is to renew your prescription online and everything is a good price it arrived pretty fast and comes with a contact lens case with your order LOVE IT

I wasn't able to order online as I had different needs for each eye. I called in and she helped me order the correct ones in no time. They arrived earlier than quoted. So I was very satisfied especially because it was all less expensive than through my eye doctor.

It was a little confusing for me as a first time orderer to choose the right contacts but they helped me get everything figured out.

Order Placed on 2/17 for "in stock" lenses
Order didn't ship until 2/23
Order arrived on 3/2

I paid $9.95 to ship as well as $95 in processing fees.
So, that's 13 days and $104.95 to get something that they literally pulled off the shelf.
When this is factored in, it's not the 'lowest' price on line.
Most likely will buy elsewhere on principal in the future.

Paid for two day delivery and it took four days to be delivered after FedEx received it. I requested a two day delivery refund and didn't receive it. Don't pay for the fast delivery because you wont get it.

This was the quickest I have ever received my contacts from anywhere and it was so easy to order! Will order them here every time!

I understand the rebate ideas, but you have to cut the label off your contact lens boxes, there needs to be a better way. Most people use the contact lens boxes to store their contacts in as you use up the six pairs. Cutting the box label off makes the boxes less rugged. I taped mine but still the label should be made to peal off on each box.
Thanks You, William Perry

Lens were supposedly in stock, but ended up being back ordered / needed to be shipped from supplier, ultimately extending time by 2+ weeks. Ultimately did receive the contacts, but wished there could have been alternative options or transparency to plan ahead.

My prescription was incorrect and I needed to return the lenses. Nowhere does it say RGP lenses are non returnable, yet you would not accept a return.

Major issue is the price quoted on the buying page is not the same price you eventually see in the cart. But their prices are still better than everyone other vendor

I got my contacts quickly despite them having to order them from the supplier then ship them to me. Came earlier than expected and cheap thanks :D

I never have an issue with receiving my order it's just the wait time. Every single order I placed in the past is never in stock and I have to wait additional time so they can be special ordered or something.