Lens.comReviews 5,551

It was very simple to go on line and order the contacts. The form for the prescription is easy to complete. I was also impressed with the quick delivery.

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It's getting harder to find Rigid Gas Permeable (hard) contact lenses at online sites but Lens.com still has the full line of Boston RGPs available. A little pricey if just buying one set but on par with the few other companies offering them. They came quickly and as ordered.

Most amazing experience. Amazing support, and got my contacts super fast. I will be coming back for more. Thank you guys so much!

After waiting over 1 month to receive my contact lens order and contacting the company multiple times, I finally receive a notice stating that my order was being canceled and placed again in order to be fulfilled in a timely manner. In the end, it took about 6 weeks to receive my MUCH needed contact lenses.

Getting my prescription contacts is so convenient, easy, and simple! I can get savings with auto fill and my contacts are delivered right to my door. It doesn't get any easier!

I had trouble opening the actual contact bottles once they arrived but with some pilers, the metal outside came off and i was able to take the silicon lid off underneath. They were perfectly colored and in my script and everything I was seeking!

It is wonderful to buy 2 pairs of gas permeable contacts for less than one pair from the Dr's office. It is easy to do on Lens.com

They accidentally sent me the wrong contacts. I didn't realize at first because it was the difference between a "-" and a "+". The service center was extremely friendly and even though I'd tried to wear one, I was able to return the rest for free and my new box arrived within a week also at no charge.

Navigating the payment options, how many boxes (it autofilling without easy deletion) you wanted, and the cart were clumsy and confusing to the point I didn't think you could buy just one box and started looking elsewhere. I eventually came back and tried again when I realized what it was doing but you almost lost a sale just in the confusion and bad functionality.

I found the contacts I needed at an affordable price, and the ordering process was simple. Customer service emails kept me informed about my order from submission to delivery, and my contacts arrived within a week of placing my order, as promised.

This is my first order through Lens.com. I wear gas permeable lenses so rarely have a need for additional lenses but lost one and ordered my replacement. The price is great, the prices was easy, and the lens arrived quickly. Thank you!

I was very very skeptical about ordering a backup pair of RGP ( hard contacts) online. I found your site, read reviews, and ordered. So glad I did!
The process was easy and I also spoke with a wonderful phone associate to confirm my RX.My lens arrived very quickly and they're perfect! Will recommend this site to anyone needing Lens! Denise

The website was quick and easy to understand. The only problem I had was canceling auto-reordering. My prescription was wrong and returns are too complicated.

The rep I spoke with was patient. Kind and informative and went above and beyond to help with my mistake. From one person who deals with the public to another she is amazing asset to your company.

My contacts came faster than I expected and they were what I ordered. They're also cheaper than ordering from my vision clinic which I appreciate a lot. Thank you!

I was highly impressed with the customer service i received thru Lens.com. They emailed me to verify receipt of my prescription after they contacted them for me to get it! I'm glad i ordered thru them!

Product quality, ordering and shipping were great, but I ordered two hellraiser contacts and received one hellraiser and one with a much thicker red outline.

Bought 2 boxes of contacts, the price shown was $68.74, which would be a subtotal of $137.48 before taxes. However, my subtotal on the order before taxes was $171.46, a difference of $33.98 with no explanation as to why.

Telephone customer service was helpful and pleasant. Placed lens order at an excelant price and recieved them promptly as promised. I will definatly utilize Lens.com for future needs.