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LegalTemplates

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Heir
February 21, 2023

Good job I haven't received a chance to see my firm yet it makes it hard to review. I'm not allowed to

Date of experience: February 20, 2023
Betty K. LegalTemplates Rep
over a year old

Thank you, George! Your positive feedback is much appreciated. You can close the review and see the form on your dashboard for downloading.

Illinois
1 review
0 helpful votes
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This program was extremely helpful in guiding me to create this sheet. I would recommend it to everyone.

Date of experience: February 20, 2023
Betty K. LegalTemplates Rep
over a year old

Thanks so much for sharing your experience with us, Anthony. We hope to see you again soon!

Texas
1 review
0 helpful votes
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Love it
February 21, 2023

Ts very try it the experience about is great. Its very easy and understanding try it you dont wont to miss it

Date of experience: February 20, 2023
Betty K. LegalTemplates Rep
over a year old

Thank you, Arel! Your positive feedback is much appreciated.

Louisiana
1 review
0 helpful votes
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Good
February 21, 2023

I don't like using this app because you making me do this review like this I don't really appreciate that. Thank you very much and appreciate that.

Date of experience: February 20, 2023
Betty K. LegalTemplates Rep
over a year old

Thank you, Keith! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to click out of the review.

Alabama
1 review
0 helpful votes
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Renovations
February 21, 2023

Thank you so much for your help. The best help ever. Renovations are so happy with the outcome that we have got

Date of experience: February 20, 2023
Betty K. LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us, Balone.

Texas
1 review
0 helpful votes
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Great
February 21, 2023

This has been an easy and very helpful service. I would recommend it to anyone needing to create a document and are looking for simple and fast.

Date of experience: February 20, 2023
Betty K. LegalTemplates Rep
over a year old

Thank you, Heather! Your positive feedback is much appreciated.

Michigan
2 reviews
0 helpful votes
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Convenient Templates
February 21, 2023

Template was easy to understand and easy to use. I will use some of the other available templates in due course.

Date of experience: February 20, 2023
Betty K. LegalTemplates Rep
over a year old

Thanks for leaving us such a wonderful review, Margaret. We are thrilled that you loved your experience.

Texas
1 review
0 helpful votes
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Easy and professional
February 21, 2023

This is the best utility to construct business contract. I build a purchase contract. The document is well organized.

Date of experience: February 20, 2023
Betty K. LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your feedback with us, Xiaobin.

New Mexico
1 review
0 helpful votes
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Not free as advertised!
February 20, 2023

Not free as advertised- do not use. False advertising, unethical business practice, makes me question quality of document.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 20, 2023
Betty K. LegalTemplates Rep
over a year old

Hi Joy,

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
[email protected].

Looking forward to connecting with you.

Regards,

Betty Ko
Legal Templates Team

New York
1 review
0 helpful votes
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No contract
February 21, 2023

Add a little truth to the commerse part of the admiralty maritime laws that The Constitution is law of the land.

Date of experience: February 20, 2023
Betty K. LegalTemplates Rep
over a year old

Thank you, Ray! Your positive feedback is much appreciated.

Arizona
1 review
0 helpful votes
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Great
February 21, 2023

Great overall experience. I feel this was a very helpful resource toward assisting with allowing us to realize a negotiated agreement.

Date of experience: February 19, 2023
Betty K. LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your feedback with us, Noah.

Texas
1 review
0 helpful votes
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Great Service
February 21, 2023

Use this service it will help you with all your legal documents that you may need. It is the best service available.

Date of experience: February 19, 2023
Betty K. LegalTemplates Rep
over a year old

Tom, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Arizona
1 review
0 helpful votes
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High School transcripts
February 21, 2023

It help me find my high school transcript to help me futhers my studies. So for me to go higher in school, I need to find out what all classes I took a walk with my GPA to find out my weakness.

Date of experience: February 19, 2023
Betty K. LegalTemplates Rep
over a year old

Thanks so much for sharing your experience with us, Tammy. We hope to see you again soon!

Ohio
1 review
0 helpful votes
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Easy to use
February 21, 2023

Its great program to use, easy and fast. Differently will recommend among my friends, coworkers and family..

Date of experience: February 19, 2023
Betty K. LegalTemplates Rep
over a year old

Thanks for leaving us such a wonderful review, Nancy. We are thrilled that you loved your experience.

Minnesota
1 review
0 helpful votes
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Very easy
February 21, 2023

This application was very easy to use. I would recommend it to everyone who needs a legal document. Good job everyone

Date of experience: February 19, 2023
Betty K. LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us, Avonne.

Texas
1 review
0 helpful votes
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Vacation Rental
February 21, 2023

Great easy to utilize recommended for ease…………easier than others I have utilized. I do not like having to leave a review

Date of experience: February 19, 2023
Betty K. LegalTemplates Rep
over a year old

Thank you, Sandra! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to close the review. Please let me know if you need further assistance.

Texas
1 review
0 helpful votes
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Easy to Use
February 21, 2023

This was very easy to use. Straight to the point. Will use again. I will also recommend to others. Thanks

Date of experience: February 19, 2023
Betty K. LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us, Donald.

Florida
1 review
0 helpful votes
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Can't review because I haven't seen the final draft. I'm sure I'll be happy with the end product when I get a chance to review it.

Date of experience: February 19, 2023
Betty K. LegalTemplates Rep
over a year old

Thank you, Ralph! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to close the review. Please let me know if you need further assistance.

Botswana
1 review
0 helpful votes
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Legal docs
February 21, 2023

I would recommend this app to all serious minded people be able to easily and quickly develop authentic documents.

Date of experience: February 18, 2023
Betty K. LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your feedback with us, Sinka.

New Mexico
1 review
0 helpful votes
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Great!
February 21, 2023

It was helpful to be able to create a room rental agreement that has the ability to be personalized. This was fantastic.

Date of experience: February 18, 2023
Betty K. LegalTemplates Rep
over a year old

Thanks for leaving us such a wonderful review, Rebecca. We are thrilled that you loved your experience.