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LegalTemplates

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
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This was so easy to fill in the blanks in building this Prenuptial Agreement. Now I just need to see when I can print this out.

Date of experience: February 17, 2023
Betty K. — LegalTemplates Rep
over a year old

We’re glad that you enjoyed using the Prenuptial Agreement!

Alabama
1 review
0 helpful votes
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Land lease
February 21, 2023

Great experience it was a easy process and I will definitely use the platform again in the future.

Thanks

Date of experience: February 17, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks for leaving us such a wonderful review, Chase. We are thrilled that you loved your experience.

Florida
1 review
0 helpful votes
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Annoying
February 18, 2023

Why did you ask for my credit card info? I just want to download this document so my best friend can be my emergency contact

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2023
Betty K. — LegalTemplates Rep
over a year old

Hi Valerie,

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
[email protected].

Looking forward to connecting with you.

Regards,

Betty Ko
Legal Templates Team

Illinois
1 review
0 helpful votes
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This one is easy, grammatical (you would be surprised at the mistakes in some).
It fit perfectly with my original Lease Agreement, didn't need to add anything. Makes lease renewal a breeze.

Date of experience: February 17, 2023
Betty K. — LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your feedback with us, Patricia.

California
1 review
0 helpful votes
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Business contract
February 21, 2023

Very good process, this seem to be an excellent process. I would tend to recommend this to friends. And would like to say that everythin abolut is excellent.

Date of experience: February 17, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks for leaving us such a wonderful review, Bruce. We are thrilled that you loved your experience.

Washington
1 review
0 helpful votes
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Giid
February 21, 2023

Great it was fast and easy i really good the job done and just in time I feel confident with the document

Date of experience: February 17, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Ronald! Your positive feedback is much appreciated.

Minnesota
1 review
0 helpful votes
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Customer use 1st time
February 21, 2023

It was easy, but its hard to give a review before you get your document. I will submit another review after i get finished with the process.

Date of experience: February 17, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks for leaving us such a wonderful review, Mark. We are thrilled that you loved your experience.

North Carolina
1 review
0 helpful votes
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Review
February 21, 2023

This is a simple and easy way to create a lease agreement for rental properties for tenants and landlords

Date of experience: February 17, 2023
Betty K. — LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us, Holly.

Georgia
1 review
0 helpful votes
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Termination letter
February 21, 2023

This application was a very easy and pain free process to complete. I'm very happy with how smooth it went to complete this letter.

Date of experience: February 17, 2023
Betty K. — LegalTemplates Rep
over a year old

Vincent, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Texas
1 review
0 helpful votes
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Good
February 21, 2023

Very easy to complete. No problem just too many questions but nice to complete. Well use it again in the future

Date of experience: February 17, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks so much for sharing your experience with us, Teresa. We hope to see you again soon!

Florida
1 review
0 helpful votes
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Personal
February 21, 2023

I have not seen the document.to make an evaluation. I will review when I see the results. This step is premature.

Date of experience: February 17, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, William! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to click out of the review and download/preview your document. Please let me know if you need further assistance.

Illinois
1 review
0 helpful votes
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Rental agreement
February 21, 2023

Very easy and easy to follow only thing would not let me print. I had to pay for it before I was able too

Date of experience: February 17, 2023
Betty K. — LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us, Deborah.

Idaho
1 review
0 helpful votes
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Awesome
February 21, 2023

Good stuff. Very easy to use. Lots of options for business and personal. Very professional and recommend

Date of experience: February 17, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Amy! Your positive feedback is much appreciated.

Texas
1 review
0 helpful votes
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Super easy
February 21, 2023

Self explanatory. About as easy as it gets. Very through without any help at all needed. Its very affordable

Date of experience: February 16, 2023
Betty K. — LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us, Delbert.

Maryland
1 review
0 helpful votes
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Good
February 21, 2023

Great service to use for leases. Glad I found this site. Can't wait to see what the final product looks like.

Date of experience: February 16, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Charlee! Your positive feedback is much appreciated.

Washington
1 review
0 helpful votes
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Was easy to navigate
February 21, 2023

Was easy to navigate. Would recommend to others. Did have a little saving the document but got it figured out.

Date of experience: February 16, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks so much for sharing your experience with us, Machelle. We hope to see you again soon!

California
1 review
0 helpful votes
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Super Easy
February 21, 2023

I haven't used form yet! I will update if there is a problem. But filling it out was super easy! Ttyl

Date of experience: February 16, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Richard! Your positive feedback is much appreciated.

Iowa
1 review
0 helpful votes
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Easy
February 21, 2023

Pretty easy. Not sure why i have to fill this out, but im sure you can tell with my grammar. I could care less, and just want my pdf...

Date of experience: February 16, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you! Your positive feedback is much appreciated.
I am sorry for the misunderstanding, but users have the option to close the review and download/preview the templates from your dashboard. Please let me know if you need further assistance.

New York
1 review
0 helpful votes
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Good stuff
February 21, 2023

Damn that's reawhat I wanted thank you so much i will come back for something more okokokokkokkokokkko

Date of experience: February 16, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks so much for sharing your experience with us, Manno. We hope to see you again soon!

Maryland
1 review
0 helpful votes
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Good
February 21, 2023

Very easy to do my self not difficult to do anyone can do it them self I'm not smart but I did it yah

Date of experience: February 16, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Briana! Your positive feedback is much appreciated.