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Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
LegalTemplates Reviews Summary
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
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I looked into the Legal Templates and did not realize I signed up for a membership which I never used. It got cancelled and partially credited.
I'm not sure about the company as a unit, however Joan the chat rep is amazing and patient and ohhhh soooo kind, knowledgeable and helpful.
Thank you for your kind words, Sandra! Joan is indeed a gem—so glad to hear about your positive experience with her.
Fast and easy.I'll recommend to anyone that needs to file this way was so better for us to make our decisions
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
I would like to apologize for your experience and rectify this situation as soon as possible.
Additionally, if you would like to contact me directly, here is my e-mail address.
[email protected].
Looking forward to connecting with you.
Everything good but it would not print on my printer not sure what the problem was
We appreciate your feedback, and we're sorry to hear that you encountered issues with printing. Please feel free to reach out to our customer support team for assistance with resolving this problem. We're here to help!
Easy to prepare and make your own using LegalTemplates templates and forms.
We're glad to hear that you found LegalTemplates templates and forms easy to prepare and make your own. Thank you for your positive feedback! If you have any more comments or suggestions, we'd love to hear them.
The form is clear to read and the instructions are clear and concise.
Thank you for your feedback! We're pleased to hear that the form is clear to read and the instructions are concise. Your positive comments are much appreciated. If you ever have more to share or any questions, please don't hesitate to reach out.
Simplified information
Easy step by step instructions to follow to download forms.
We're delighted to hear that you found the information simplified and the step-by-step instructions easy to follow for downloading forms. Your feedback is valuable, and we're here to make the process as user-friendly as possible. If you have any more suggestions or comments, feel free to let us know. Thank you!
Superb content and user-friendly. Thank you so much.
Thank you for your kind words! We're thrilled to hear that you found the content superb and the platform user-friendly. Your appreciation means a lot to us. If you ever need further assistance or have more feedback, please don't hesitate to reach out. Thank you!
Good in everything specially the word template, it is absolutist helpful indeed
We're delighted to hear that you find the word template helpful and are satisfied with our services. Your positive feedback is much appreciated. If you have any more needs or feedback in the future, don't hesitate to reach out. Thank you!
Easy and straight to the point. No BS links and pop-ups
We appreciate your feedback. Our focus is on providing a straightforward and hassle-free experience for our users. Thank you for noticing!
Thank you for making these forms available. I am assisting a neighbor, and these provided a good foundation for them to see what is available.
You're welcome! We're glad to hear that our forms have been helpful in assisting your neighbor. If you have any more questions or need further assistance, please don't hesitate to reach out.
Easy to use. Found exactly what I needed very quickly.
We're thrilled to hear that you found our service easy to use and quickly found what you needed. Thank you for your positive feedback!
Very helpful and informational. I was walked through the process step by step. Excellent experience!
We're delighted to know that you had an excellent experience and found our guidance helpful and informative. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for your kind words!
Very informative info to help people find resources and learn how to navigate the latest technology!
We appreciate your positive feedback! We strive to provide informative resources to assist people in navigating the latest technology. If you have any more questions or need further information, please don't hesitate to reach out. Thank you for your kind words!
Get some advice on what kind of information to be include in the contract.
Thank you for your feedback! We appreciate your suggestion to include more information in the contract. We'll certainly consider it for future improvements.
Breath of fresh air. This website allowed me to download with ease in pdf or word without asking for my first born child or sending me on a wild goose chase. Thank You!
We're thrilled to hear you had a positive experience on our website! Your feedback means a lot to us, and we're delighted we could make the download process easy for you. Thank you!
This site was very efficient and professional and I would highly recommend it to anyone. Thanks you!
We greatly appreciate your kind words and recommendation! Thank you for your support, and we're here to assist you anytime you need. Thanks again!
I found what I was looking for. Great! It was not difficult to navigate the site.
We're delighted to hear that you found what you needed and had a smooth experience on our site. If you ever need assistance again, don't hesitate to reach out. Thanks!
Thanks for the agreement form. I needed one quickly and this is just what I needed. Downloaded easily and in Word.
You're very welcome! We're glad we could provide you with the agreement form you needed quickly and in a convenient format. If you have any more needs in the future, don't hesitate to return. Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, Alexandra. We're glad we could assist in cancelling your membership and issuing a partial credit. If you have any further concerns, please don't hesitate to reach out.