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LegalTemplates

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Great
December 7, 2023

Made my business transaction simple. I will definitely use it again

Date of experience: December 7, 2023
Betty K. — LegalTemplates Rep
over a year old

That's wonderful to hear! Simplifying business transactions is what we aim for. We'll be here whenever you need us again. Thank you for choosing our services!

Arizona
1 review
0 helpful votes
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Great Legal Service
December 7, 2023

It was great and also easy to be able to fill out a quick claim deed form.

Date of experience: December 7, 2023
Betty K. — LegalTemplates Rep
over a year old

I'm thrilled to hear that the process was both great and easy for you! If you have any more forms to fill out or need assistance in the future, feel free to reach out.

Georgia
2 reviews
0 helpful votes
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Change name on land deed
December 7, 2023

It's very nice to have a place to down load documents so u want have to pay for all the things lawyer's charge u.thanks.

Date of experience: December 7, 2023
Betty K. — LegalTemplates Rep
over a year old

I'm glad you found a helpful resource! Downloading documents can definitely save on lawyer fees. If you ever need more documents or have questions, feel free to ask. Happy to help!

Texas
1 review
0 helpful votes
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Ast and accured
December 7, 2023

I found quickly a template to my personal use and at no cost. The content is accrued and was all I needed.

Date of experience: December 6, 2023
Betty K. — LegalTemplates Rep
over a year old

That's fantastic to hear! Enjoy using the template for your needs. If you ever require more assistance or resources, feel free to reach out. Happy to help!

Hawaii
1 review
0 helpful votes
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Very favorable. This is helping me tremendously to work quickly with fidelity i can rely on.

Date of experience: December 6, 2023
Betty K. — LegalTemplates Rep
over a year old

That's wonderful to know! We're thrilled that our tools are making your work easier and more reliable. If you need anything else along the way, we're here to support you!

North Carolina
1 review
0 helpful votes
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I used LegalTemplates to prepare Power of Attorney documents. It was such a time and money saver.

Date of experience: December 6, 2023
Betty K. — LegalTemplates Rep
over a year old

That's fantastic! Saving time and money while getting your documents prepared is always a win. If you need anything else or have further legal needs, don't hesitate to reach out. Glad we could assist you!

Philippines
1 review
0 helpful votes
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Honest
December 6, 2023

Its okay, it is very helpful. Very informative and guided

Date of experience: December 6, 2023
Betty K. — LegalTemplates Rep
over a year old

I'm glad to hear that! If you have any more questions or need further guidance, feel free to ask. We're here to help!

Washington
1 review
0 helpful votes
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Easy access to good material
December 6, 2023

Quick and easy access to legal forms. Word templates are a great option

Date of experience: December 6, 2023
Betty K. — LegalTemplates Rep
over a year old

Absolutely! Quick access and customizable Word templates can make the legal process much smoother. If you need any more templates or assistance, we're here to provide further support.

Florida
1 review
0 helpful votes
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Easy to find and download - will check against the statute

Date of experience: December 6, 2023
Betty K. — LegalTemplates Rep
over a year old

That's a great plan! Verifying against the statute is a smart step to ensure everything aligns perfectly. If you need any help or have questions during the process, feel free to reach out. Happy to assist!

Maryland
1 review
0 helpful votes
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Convenient
December 6, 2023

The form is just what I need. Save time and money for a simple purpose.

Date of experience: December 6, 2023
Florida
1 review
0 helpful votes
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Always find what im looking for
December 6, 2023

Every question i have when putting together a contract or wording i find it here.

Date of experience: December 6, 2023
Slovenia
1 review
0 helpful votes
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Good
December 6, 2023

Good perfect everything was great what i found for
I will keep using this one

Date of experience: December 6, 2023
Betty K. — LegalTemplates Rep
over a year old

That's fantastic to hear! We're thrilled that you found everything you needed, and we're here whenever you need us in the future. Thank you for choosing us, and we look forward to assisting you again!

California
1 review
0 helpful votes
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Child travel form
December 5, 2023

I didn't know that there was a fee for doing this form. Iam still not sure if I will be charged for this form because I wanted a free trial.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

I would like to apologize for your experience and rectify this situation as soon as possible. Credit cards are required for verification purposes.

Additionally, if you would like to contact me directly, here is my e-mail address.
[email protected].

Looking forward to connecting with you.

California
1 review
0 helpful votes
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I am grateful that I was able to just download a Word document for my notice without having to pay for it, signup for any emails, free trials, or additional services.

Date of experience: December 5, 2023
Betty K. — LegalTemplates Rep
over a year old

We're glad to have helped! Enjoy using your notice. Thank you for the feedback, Anita!

Louisiana
1 review
0 helpful votes
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Review for template
December 5, 2023

So far easy. I haven't gotten form yet so how can I comment?

Date of experience: December 5, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for the feedback, O. S. You have the option to download the from from the dashboard. Please let us know if you need further assistance!

Missouri
1 review
0 helpful votes
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Nice template
December 5, 2023

Found the POA template i needed on this site. Thank you

Date of experience: December 5, 2023
Betty K. — LegalTemplates Rep
over a year old

That's great to hear! Happy to have been of help with the POA template.

Switzerland
1 review
0 helpful votes
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Great
December 5, 2023

Great resource and information. Clearly drafted document.

Date of experience: December 5, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your kind words! We strive to provide clear and useful documents.

Texas
1 review
0 helpful votes
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Great employee medical form
December 5, 2023

It is nice to find a form that does not require contact information for download.

Date of experience: December 5, 2023
Betty K. — LegalTemplates Rep
over a year old

We're pleased you found the form convenient! If you have any other needs, feel free to reach out.

Nebraska
1 review
0 helpful votes
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Quite simple really, I tried to use their site and they wanted me to give them my credit card info for a free trial. This is very sketchy.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 2, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

I would like to apologize for your experience and rectify this situation as soon as possible. Credit cards are required for verification purposes.

Additionally, if you would like to contact me directly, here is my e-mail address.
[email protected].

Looking forward to connecting with you.

Iowa
1 review
0 helpful votes
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Very helpful and prompt response
November 28, 2023

I looked into the Legal Templates and did not realize I signed up for a membership which I never used. It got cancelled and partially credited.

Date of experience: November 28, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your feedback, Alexandra. We're glad we could assist in cancelling your membership and issuing a partial credit. If you have any further concerns, please don't hesitate to reach out.