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LegalTemplates

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Exactly what I needed to work from!
October 30, 2023

No BS template that I could modify to suit very easily. Can't thanks you guys enough!

Date of experience: October 30, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that our template was straightforward and easy to modify for your needs. Thank you for your kind words, and we're here to help whenever you need us!

South Africa
1 review
0 helpful votes
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My will writing tutoria
October 30, 2023

This was easy to use and very I formative.
I can gladly share the expertise gained with most people who might require assistance

Date of experience: October 30, 2023
Betty K. — LegalTemplates Rep
over a year old

We're delighted to hear that you found our service easy to use and informative. Thank you for your willingness to share your expertise with others. Your support and willingness to help are much appreciated!

Malaysia
1 review
0 helpful votes
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Thanks for helping me with the template! It would help a lot in settling my contract problem.

Date of experience: October 30, 2023
Betty K. — LegalTemplates Rep
over a year old

You're very welcome! We're glad we could assist with the template to help you with your contract problem. If you have any more questions or need further assistance, feel free to ask. Good luck with settling your contract!

Virginia
1 review
0 helpful votes
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Excellent service.
October 30, 2023

Super easy to download. Easy-to-use interface. Could charge or use ads but don't. Thank you very much.

Date of experience: October 30, 2023
Betty K. — LegalTemplates Rep
over a year old

We appreciate your kind words! We're committed to providing a user-friendly experience without unnecessary charges or ads. Thank you for your support, and we're here to assist you anytime you need.

Georgia
2 reviews
0 helpful votes
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Quit Claim Deed`
October 30, 2023

The document was free and easy to download and fill out. Thanks LeglTemplates for doing a great job of saving time and money.

Date of experience: October 30, 2023
Betty K. — LegalTemplates Rep
over a year old

You're very welcome! We're delighted to hear that our free and user-friendly documents are saving you time and money. If you ever need more assistance in the future, don't hesitate to reach out. Thanks for your positive feedback!

India
1 review
0 helpful votes
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Helpful
October 30, 2023

Easy to use and apply. The word template is really very helpful.

Date of experience: October 30, 2023
Betty K. — LegalTemplates Rep
over a year old

We're glad to hear that the Word template was helpful and that you found our service easy to use. If you have any more needs or questions, feel free to let us know. Thank you for your feedback!

Minnesota
1 review
0 helpful votes
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Life is easier
October 30, 2023

Every document i ever needed to help me was on here and it is 100% legal for life in court

Date of experience: October 30, 2023
Betty K. — LegalTemplates Rep
over a year old

We're pleased to hear that you found all the documents you needed, and that they are legally sound. If you ever have more legal document needs, we'll be here to assist you. Thank you for your trust in our service!

Illinois
1 review
0 helpful votes
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Review
October 29, 2023

The website is straightforward, easy to use and presents valuable information.

Date of experience: October 29, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your feedback! We're glad you found our website user-friendly and informative.

Virginia
1 review
0 helpful votes
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IDC
October 29, 2023

This product was very helpful. Thank you for the assistance.

Date of experience: October 29, 2023
Betty K. — LegalTemplates Rep
over a year old

You're welcome! We're pleased to hear that the product was helpful for you. If you have any more questions or need further assistance, feel free to reach out.

Ohio
1 review
0 helpful votes
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Legal Forms needed in South Carolina
October 28, 2023

This is a wonderful site to obtain the legal forms needed these days when you find yourself with a spouse having medical issues.

Date of experience: October 28, 2023
Betty K. — LegalTemplates Rep
over a year old

We're grateful for your kind words! We're here to provide the legal forms and support you need during challenging times. If you have any more questions or require further assistance, please don't hesitate to contact us.

South Africa
1 review
0 helpful votes
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Johnson Case
October 28, 2023

Ease of use, comprehensive attention to detail. Clear understanding to navigating how to draft a cease and desist letter.

Date of experience: October 28, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your feedback! We're pleased to hear that our platform is easy to use and that you found the guidance for drafting a cease and desist letter clear and comprehensive. If you ever need more assistance, we're here to help.

India
1 review
0 helpful votes
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Best explanation on Important clauses
October 28, 2023

This agreement draft has covered all the major clauses that forms the part of affiliate contract.
Very useful article

Date of experience: October 27, 2023
Betty K. — LegalTemplates Rep
over a year old

We're delighted to hear that you found our agreement draft comprehensive and useful for affiliate contracts. Thank you for your positive feedback! If you have any more questions or need further assistance, please feel free to reach out.

Utah
1 review
0 helpful votes
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Saves a little time
October 27, 2023

It was nice to not have to stop at DMV to get a Bill of Sale, and to be able to print it off right at home. Still have to make a trip out to a notary though.

Date of experience: October 27, 2023
Betty K. — LegalTemplates Rep
over a year old

We're glad we could save you a trip to the DMV by providing the Bill of Sale online. The notary visit is the final step, and we appreciate your feedback. If you have any more document needs in the future, don't hesitate to use our services.

Texas
1 review
0 helpful votes
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I hate websites like this
October 27, 2023

You let me get all the way thru this, ask for my personal information, make me log in & then tell me I have to pay or do a "free trial." BAIT & SWITCH.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 27, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
[email protected].

Looking forward to connecting with you.

Virginia
1 review
0 helpful votes
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The ease I was searching for!
October 26, 2023

I searched everywhere for a medical POA form for my state and this was the first place I found that didn't want me to pay for the form to be downloaded!

Date of experience: October 26, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your kind words! We're glad we could provide you with the medical POA form you needed at no cost. If you have any more questions or need further assistance, please don't hesitate to reach out. Your satisfaction is important to us!

New York
1 review
0 helpful votes
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5 stars
October 26, 2023

Ms. Joan did an awesome job with helping me with my issue. She really deserves 10 stars not just 5. Plus she deserves a raise on her performance she gave me. I really appreciated her.

Date of experience: October 26, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear about your positive experience with Ms. Joan! Thank you for your kind words and high praise. We'll make sure to pass on your feedback, and we agree that she's a star! If you ever need assistance in the future, please don't hesitate to reach out. Your satisfaction is our top priority!

GB
1 review
0 helpful votes
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Waiver Release
October 26, 2023

Very good and very easy to understand. I needed a simple solution to this problem and I found your site. I will now create a waiver to suit our needs which in turn will prevent any repercussions in the future, hopefully.

Date of experience: October 26, 2023
Betty K. — LegalTemplates Rep
over a year old

We're delighted to hear that you found our site helpful and that it provided you with a simple solution to your needs. Creating a waiver can indeed help prevent future repercussions. If you have any questions or need further assistance while working on your waiver, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for using our service!

Michigan
1 review
0 helpful votes
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Good Resource
October 26, 2023

In comparison to other similar websites offering forms and documents under the guise of soliciting legal business, this site does actually offer the requested documents and forms without the solicitation. You can choose to browse and or download the documents and not be held hostage for the content you worked to create. The nominal fee for membership seems to be very reasonable. Thank you.

Date of experience: October 26, 2023
Betty K. — LegalTemplates Rep
over a year old

We appreciate your thoughtful feedback! It's our aim to provide the documents and forms you need without any unnecessary solicitations or content restrictions. We're pleased to hear that you find our membership fee reasonable. If you have any more questions or require further assistance in the future, please don't hesitate to contact us. Thank you for your support!

TT
1 review
0 helpful votes
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Material easy to source
October 26, 2023

Ease of use and understanding of material. Instructions for material content for inclusion were understandable and logical.

Date of experience: October 26, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your feedback! We're delighted that you found our platform easy to use and the material content instructions clear and logical. If you ever need assistance or have more questions in the future, please don't hesitate to reach out. Your satisfaction is important to us!

Washington
1 review
0 helpful votes
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Fantastic! Easy to navigate, good information. Just what I needed when I needed it.

Date of experience: October 25, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your fantastic review! We're delighted to hear that our website was easy to navigate and provided you with the information you needed when you needed it. Your feedback is greatly appreciated!