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LegalTemplates

4.5

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Lease agreement
May 28, 2025

Super easy to fill out & print... worked perfectly and I was able to manage the temporary subscription with ease.

Date of experience: May 28, 2025
Betty K. — LegalTemplates Rep
10 months ago

Thank you for the great feedback! We're glad to hear everything worked smoothly and that managing the temporary subscription was easy for you.

Ohio
1 review
0 helpful votes
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Very helpful, easy to use, but only needed for a couple of personal documents. Will use again for any future legal document needs. Thank you!

Date of experience: May 28, 2025
Betty K. — LegalTemplates Rep
10 months ago

Thank you for your kind words! We're happy to hear it was helpful and easy to use. We look forward to supporting you again whenever you need legal documents in the future!

California
1 review
0 helpful votes
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Excellent Construction Contract
May 28, 2025

I needed a construction contract in a hurry and legal templates came through for me. The contract was state specific which really helped a lot. I won the contract and I begin work next week!

Date of experience: May 28, 2025
Betty K. — LegalTemplates Rep
10 months ago

Thank you for the amazing feedback! We're thrilled to hear Legal Templates helped you secure the contract—congratulations and best of luck as you begin work next week! 🎉

New Mexico
1 review
0 helpful votes
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Easy to Use
May 27, 2025

I found Legal Templates to be easy to use, and if necessary, easy to cancel. If you need a few simple legal documents, I would highly recommend using Legal Templates.

Date of experience: May 27, 2025
Betty K. — LegalTemplates Rep
10 months ago

Thank you for the great feedback! We're glad you found Legal Templates easy to use and appreciate the recommendation!

South Carolina
1 review
0 helpful votes
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Loan agreement
May 27, 2025

Goddd but the didn't include total of premiums + interest over life of loan or balloon payment at end

Date of experience: May 27, 2025
Betty K. — LegalTemplates Rep
10 months ago

Thank you for your feedback! We appreciate you pointing that out. We’re always looking to improve, and we’ll review how we present total premiums, interest, and balloon payments to ensure more clarity going forward.

Massachusetts
2 reviews
0 helpful votes
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Used it for free.
May 26, 2025

I used the site for free and they really did not charge me. Most sites charge hidden fees or rope you in by saying it's free and then charge you before you can print it out. They always waste your time not this site. Try it.

Date of experience: May 25, 2025
Betty K. — LegalTemplates Rep
10 months ago

Thank you for the great feedback! We're glad you had a smooth, hassle-free experience. Appreciate you giving us a try!

Florida
1 review
0 helpful votes
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Excellent software
May 24, 2025

Good experience, I am cancelling due the cost for the monthly plan. We need something more affordable for my business.

Date of experience: May 24, 2025
Betty K. — LegalTemplates Rep
10 months ago

Thank you for your feedback! We're glad you had a good experience and understand your need for a more affordable option. Wishing you the best with your business!

Florida
1 review
0 helpful votes
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Amazing and easy
May 24, 2025

Thank you Legaltemplates! I was struggling with getting a small estate affadavit to help clear up my mom's affairs after she passed. Legal templates helped make it happen!

Date of experience: May 24, 2025
Betty K. — LegalTemplates Rep
10 months ago

Thank you for sharing your experience! We're honored to have been able to help during such a difficult time. Wishing you peace and clarity as you move forward.

Missouri
1 review
0 helpful votes
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Adisa j Smith
May 23, 2025

Adisa j smith how are you going to force. Someone to do a review when it's suppose to be an option makes no since!

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2025
Betty K. — LegalTemplates Rep
10 months ago

Thank you for your feedback. We're sorry the service wasn't what you expected, but we appreciate you giving it a try. We have received your review and would like to address your concerns. In order to provide you a prompt resolution, we will be reaching out via email.

Alternatively, you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

North Carolina
1 review
0 helpful votes
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I needed to create a Promissory Document for a loan and I have to tell you that it was pretty darn easy! It was a bit challenging to get my own Payment Schedule/Supporting Documents added to the process but, their template process is really user-friendly.

Date of experience: May 21, 2025
Betty K. — LegalTemplates Rep
10 months ago

Thank you for the kind words! We're glad you found the template user-friendly and that it made creating your promissory document easy. We appreciate your feedback on adding supporting documents, it helps us improve!

Virginia
1 review
0 helpful votes
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Too many questions
May 22, 2025

Too many questions. Information I didn't have, so I didn't know how to answer. Didn't offer a one time payment.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 22, 2025
Betty K. — LegalTemplates Rep
10 months ago

Thank you for your feedback. We're sorry the service wasn't what you expected, but we appreciate you giving it a try. We have received your review and would like to address your concerns. In order to provide you a prompt resolution, we will be reaching out via email.

Alternatively, you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

North Carolina
1 review
0 helpful votes
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Great site
May 21, 2025

Very useful site for an admin worker or a business owner of which I am neither. Definitely worth checking out of you typically utilize document templates for work or business.

Date of experience: May 20, 2025
Betty K. — LegalTemplates Rep
10 months ago

Thank you for your thoughtful review! We're glad you found the site useful and appreciate you recommending it to others who regularly use document templates.

Ohio
1 review
0 helpful votes
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Lease monthly
May 20, 2025

It's okay you shouldn't have to pay to temporarily use this app please remind me to cancel the app as soon as possible

Date of experience: May 20, 2025
Betty K. — LegalTemplates Rep
10 months ago

Thank you for your feedback. We're sorry the service wasn't what you expected, but we appreciate you giving it a try. We have received your review and would like to address your concerns. In order to provide you a prompt resolution, we will be reaching out via email.

Alternatively, you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

Virginia
2 reviews
0 helpful votes
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Simple, Easy to use
May 19, 2025

Legal Templates is really simple and brings complex legal documents in an easy to use format for regular users. You can easily create, send, and sign legal documents through the portal. It's very user friendly, and has a variety of different documents you can use. Would highly recommend!

Date of experience: May 19, 2025
Betty K. — LegalTemplates Rep
10 months ago

Thank you so much for the great feedback! We're glad to hear that Legal Templates made the process easy and user-friendly for you. We truly appreciate your recommendation!

South Carolina
1 review
0 helpful votes
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Good templates
May 18, 2025

I have my lease complete and successful with the templates i make 2 leases and was easy to fill it up. I high recommended this site for your work

Date of experience: May 18, 2025
Betty K. — LegalTemplates Rep
11 months ago

Thank you! We're so glad the templates helped you complete your leases easily. Appreciate the recommendation!

Texas
1 review
1 helpful vote
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It worked out the way I thought it would, I sold a house and this helped me at the closing and the client had something to show the courts, i never new this Buisness but I was blessed to stumble upon it.

Date of experience: May 18, 2025
Betty K. — LegalTemplates Rep
11 months ago

Thank you! We're so happy to hear it worked out for you and helped with your closing. Grateful you found us!

Washington
1 review
0 helpful votes
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Tenant lease
May 18, 2025
Updated review

Excellent website. It was very easy to navigate and I found it very easy to do what I needed and get what I needed to out. I would highly recommend this website.

Date of experience: May 18, 2025
Betty K. — LegalTemplates Rep
11 months ago

Thank you for the kind words! We're glad you found the site easy to use and appreciate the recommendation!


Legal templates are the best
March 27, 2025
Previous review

I just use legal templates this morning for a lien waiver that I needed written up. It was very simple and I could even navigate it. I would highly recommend the service.

Date of experience: March 27, 2025
Missouri
1 review
0 helpful votes
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I amended an existing operating agreement. My regular online legal services site didn't have that feature.

Date of experience: May 14, 2025
Betty K. — LegalTemplates Rep
11 months ago

Thank you! We're glad we could provide the feature you needed. Happy to hear it worked out for you!

Texas
1 review
0 helpful votes
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ALVIN S FORM
May 16, 2025

IT WAS OK UNTIL YOU HAVE TO PAY AND THE TRAIL SAID FREE. THAT PART I DONT UNDERSTAND. BUT YOU SHOULD BE ABLE TO CANCEL IN SEVEN DAYS.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 16, 2025
Betty K. — LegalTemplates Rep
11 months ago

Thank you for your feedback. We're sorry the service wasn't what you expected, but we appreciate you giving it a try. We have received your review and would like to address your concerns. In order to provide you a prompt resolution, we will be reaching out via email.

Alternatively, you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

New Jersey
1 review
0 helpful votes
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Great Service
May 15, 2025

The service was great. I was able to create a business Letter of Intent that took very little time. I was able to save it and make changes based on my negotiation.

Date of experience: May 15, 2025
Betty K. — LegalTemplates Rep
11 months ago

Thank you! We're glad the service helped you quickly create and customize your Letter of Intent.