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LegalTemplates

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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ALVIN S FORM
May 16, 2025

IT WAS OK UNTIL YOU HAVE TO PAY AND THE TRAIL SAID FREE. THAT PART I DONT UNDERSTAND. BUT YOU SHOULD BE ABLE TO CANCEL IN SEVEN DAYS.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 16, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you for your feedback. We're sorry the service wasn't what you expected, but we appreciate you giving it a try. We have received your review and would like to address your concerns. In order to provide you a prompt resolution, we will be reaching out via email.

Alternatively, you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

New Jersey
1 review
0 helpful votes
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Great Service
May 15, 2025

The service was great. I was able to create a business Letter of Intent that took very little time. I was able to save it and make changes based on my negotiation.

Date of experience: May 15, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you! We're glad the service helped you quickly create and customize your Letter of Intent.

Georgia
1 review
0 helpful votes
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Satisfied Customer.
May 15, 2025

This tool is excellent, but the monthly price is steep. If the price were close to $2 per month, for limited access then it would be a great site to promote.

Date of experience: May 15, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you for the feedback! We're happy you found the tool excellent and appreciate your thoughts on pricing.

California
1 review
0 helpful votes
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Easy to use
May 14, 2025

I logged on and the wrote a letter of recommendation. I took me about 30 minutes and was very helpful in organizing my materials.

Date of experience: May 14, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you for your review! We're glad the tool helped you write your letter efficiently and organize your materials.

South Carolina
1 review
0 helpful votes
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Did not work
May 14, 2025

Site says that it is a free file size reducer, but still asked for my card. Then when i went to go upload my compressed document it still wasn't compressed.

Date of experience: May 13, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you for your feedback. We're sorry the service wasn't what you expected, but we appreciate you giving it a try. We have received your review and would like to address your concerns. In order to provide you a prompt resolution, we will be reaching out via email.

Alternatively, you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

Georgia
1 review
0 helpful votes
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Help me resign from job
May 13, 2025

Excellent Excellent Experience was able to resign from my position professionally. Free and clear ‼

Date of experience: May 13, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you for the wonderful feedback! We're so happy to hear you had an excellent experience and were able to resign professionally. Wishing you all the best on your next chapter!

Oklahoma
1 review
0 helpful votes
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John R. Horne
May 12, 2025

Have not reviewed the Release of Mortgage to let you know what the document looks like. A little to soon to ask for a review.

Date of experience: May 12, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you for your feedback. We're sorry the service wasn't what you expected, but we appreciate you giving it a try. We have received your review and would like to address your concerns. In order to provide you a prompt resolution, we will be reaching out via email.

Alternatively, you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

Ohio
1 review
0 helpful votes
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GoodJobsAreHardToFind
May 12, 2025

For a first time. I needed a lot fast for industry purposes and comprehensionable for the relationship of common understanding. I give Five Stars and a gratitude of appreciation. To find help like this, as the service is provided legally with features for formatting. Going to be very challenging with no initiation to pun. Thank you LegalTemplates for helping me find the right words to say.

Date of experience: May 12, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you so much for your thoughtful review! We're truly grateful for your five stars and appreciation. We're glad LegalTemplates could support you with the right tools and words when you needed them most.

Florida
1 review
0 helpful votes
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Great Package
May 11, 2025

Just cannot justify a monthly scription right now. I recently retired and trying to reduce subscriptions. I would not use it a lot.

Date of experience: May 10, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you for sharing your thoughts! We completely understand—managing subscriptions is important, especially during retirement. We appreciate you giving us a try and hope to see you again when the need arises.

Florida
1 review
0 helpful votes
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Great forms
May 10, 2025

This came handy in a situation where it was needed. The wizard was very easy to use and the output i found very easy to rad. I liked how you can fill in your name and the tenant's name. I think this saved me money all around

Date of experience: May 10, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you for the great feedback! We're glad the template was helpful and easy to use—happy to hear it saved you time and money!

California
1 review
0 helpful votes
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Wouldnt allow me to edit png. Cant make them full page and left a white box on the right of all pdf coverted

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you for your feedback. We're sorry the service wasn't what you expected, but we appreciate you giving it a try. We have received your review and would like to address your concerns. In order to provide you a prompt resolution, we will be reaching out via email.

Alternatively, you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

Illinois
1 review
0 helpful votes
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SO EASY TO USE AND FAST
May 9, 2025

This was the easiest app to use, and I have a legal document! Definitely recommend, this was so simple and fast.

Date of experience: May 8, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you for the kind words! We're thrilled to hear it was simple and fast for you—glad we could help!

Colorado
1 review
0 helpful votes
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Bad website, do not like
May 8, 2025

I don't like it. It costs too much. It then offered me a cheaper plan when I canceled. That is shady. Bad website, do not pay for it.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you for your feedback. We're sorry the service wasn't what you expected, but we appreciate you giving it a try. We have received your review and would like to address your concerns. In order to provide you a prompt resolution, we will be reaching out via email.

Alternatively, you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

Washington
1 review
0 helpful votes
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Great application
May 7, 2025

Was not what I totally needed at this time but is a great option when I need it and glad it's something I cam use when I need it.

Date of experience: May 7, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you for your feedback! We're glad to be a helpful option for you whenever you need it.

New York
1 review
0 helpful votes
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The template for the Power of Attorney was not legal. It does not have a place for the Notary to sign for the principal person or for the seal.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you for your feedback. We're sorry the service wasn't what you expected, but we appreciate you giving it a try. We have received your review and would like to address your concerns. In order to provide you a prompt resolution, we will be reaching out via email.

Alternatively, you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

California
1 review
0 helpful votes
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Easy legal...
May 7, 2025

It was so easy going through the template for the form I needed... a simple repayment contract. Thanks for a great tool.

Date of experience: May 7, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you! We're happy to hear the template made things easy for you. Glad we could help!

South Dakota
1 review
0 helpful votes
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GREAT Product!
May 7, 2025

This is not a great product and Legal Templates charged me for the "free trial" and was not able to convert any PDF's to word documents. It was a waist of half a day of work to discover this product doesn't do what is says it can and stole my money along the waay

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you for your feedback. We're sorry the service wasn't what you expected, but we appreciate you giving it a try. We have received your review and would like to address your concerns. In order to provide you a prompt resolution, we will be reaching out via email.

Alternatively, you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

Illinois
1 review
0 helpful votes
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Great love it
May 7, 2025

Good sdsd ssdf sdd sdfv good i high recommend to every one very good servce to have and love it i k too jj kk

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you for your feedback. We're sorry the service wasn't what you expected, but we appreciate you giving it a try. We have received your review and would like to address your concerns. In order to provide you a prompt resolution, we will be reaching out via email.

Alternatively, you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

California
1 review
0 helpful votes
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I will be back!
May 7, 2025

Excellent service! The walk through was user friendly and easy to follow along. They incorporated every aspect needed in the state of CA. We will be back once we need this again.

Date of experience: May 6, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you for the kind words! We're glad the walkthrough was easy to follow and met your needs for California. We look forward to helping you again!

Florida
1 review
0 helpful votes
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Awesome! Highly recommended!
May 6, 2025

Quick and easy! Got my document converted and downloaded immediately. Absolutely free unless you choose to keep the subscription.

Date of experience: May 6, 2025
Betty K. LegalTemplates Rep
11 months ago

Thank you! We're glad you found the process quick and easy. Happy to hear it worked well for you!