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Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
LegalTemplates Reviews Summary
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
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As I get older and realize I need to be more proactive in my affairs, LegalTemplates helped me address something that seemed complex. I was able to get just the right form to help me be more self-reliant. Thanks
Thank you for sharing this thoughtful feedback! We're so glad LegalTemplates could support you in taking proactive steps and making the process feel more manageable. We're here whenever you need us again!
I loved your product; however, the VFW where I am assigned can not afford the cost to keep the product long-term. The VFW bank account was charged $1.00, and one of the Post trustees called me and he asked me what the transaction was for and who authorized it. So, I need to cancel it prior to the trial period ends.
Thank you for your kind words—we’re glad to hear you found the product helpful.
We completely understand budget limitations, especially for nonprofit organizations like the VFW. I’ve gone ahead and canceled the trial to ensure no further charges occur beyond the $1 trial fee.
If you need help accessing or saving any documents you created during the trial, feel free to reach out. And if circumstances change in the future, we’d be happy to support you again.
The website cover on Google says that this service will "compress pdf for FREE" and just like all the other sites, it requires you to pay a fee. Some more hope came again when I saw that the "7 day limited access" was $0, leading me to think that it actually was free like the ad said. I selected this option, and my card was immediately charged for the full 7 day plan. Deceitful with adverticing, and deceitful with lying about how much they will charge.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. We aim to provide a transparent and user-friendly service. While we do offer a 7-day free trial, a credit card is required at sign-up to ensure uninterrupted service if users choose to continue beyond the trial.
That said, the trial can be canceled at any time before it ends to avoid any charges. We’d be happy to take a closer look at your account and help resolve this for you. Please feel free to email me directly at [email protected], and I can also send you the document you created free of charge if you weren’t able to download it.
I google the cancellation process. It was very simple and I got the confirmation of the cancellation on the scree immediately. Thank you.
Thank you for your feedback! We're glad to hear the cancellation process was clear and straightforward. If you ever need assistance in the future, we’re here to help!
I just wanted a contract. I got a free trial for 7 days for $1, downloaded the contract, and cancelled the subscription. The contract turned out nice! Great deal for the price. I will bookmark this page and use it for future contracts.
Thank you for the great feedback! We're glad the contract worked out well for you and that the trial met your needs. We look forward to helping you again in the future!
Highly recommend. Very easy to use a lot of tools including e-sign and fast notifications of documents ready or completed. Easy to add tenant info to send via email if needed.
Thank you so much for the great feedback! We're glad to hear you found the tools easy to use and appreciated the e-sign feature and quick notifications. We're here if you ever need us again!
Service was described on Google as free rental agreement template. After completing the form I had to pay $1 for a free trial that would automatically be renewed after 7 days for $49 per month. I paid the $1 and cancelled the subscription. Deceptive advertising that you don't find out about until after you've gone through a whole lot of work.
Hi Bianca, thank you for your feedback and for bringing this to our attention.
We’re sorry to hear about your experience. While we do offer a 7-day trial for\$1, we understand how the process may have felt unclear. Transparency is very important to us, and we’ll be reviewing how this is communicated to ensure it’s more visible before users begin filling out their documents.
We’re glad to hear you were able to cancel your trial successfully, and if there’s anything further we can do to assist, please don’t hesitate to reach out to me at [[email protected]].
Thank you again for your input.
This is how easy it should be everytime! I definitely recommend using these templates for all of your legal needs!
Thank you so much for the kind words! We’re thrilled to hear it was a smooth experience and that you’d recommend us. We’re here whenever you need us again!
Perfect templates even if you want to revise and tweak it here and there however no need. Thank you!
Thank you for the great feedback! We’re glad the templates worked well for you—even with or without tweaks. We're always here if you need anything else!
I needed a fast document drafted for a loan that did not need a lawyer. This took 10 minutes and was able to be notarized.
Thanks for sharing your experience! We're glad you were able to quickly create your loan document and get it notarized with ease. Let us know if we can help again!
LegalTemplates is great! I was in a mini panic because I needed a document that I did not know how to format! In desperation, I googled "What is a blah blah document?" LegalTemplates popped up with a detailed explanation and the steps needed to build the document I needed! Whew, baby! You have no idea the peace that flooded my soul as I completed my document in less than five minutes! And, the price was incredible! Accolades to LegalTemplates, excellent job!
Thank you so much for the amazing feedback! We're so glad LegalTemplates was there for you when you needed it most—and that we could bring you peace of mind during a stressful moment. We truly appreciate the accolades and are always here to help when you need us again!
There is a huge range of documents I was able to use. I recommend getting this service if affordable for you.
Thank you for your kind feedback! We're glad you found the range of documents helpful and appreciate your recommendation.
I really needed help and this site came through allowing me to fill out and download my divorce papers now my new life begins
Thank you for sharing that with us. We're so glad we could support you during an important moment—wishing you all the best in this new chapter of your life.
Got the forms I needed under the trial for one dollar and then canceled. Was able to print everything and have a notary sign. Would highly recommend the service.
Thank you for your feedback! We're glad you found what you needed and had a smooth experience. We appreciate the recommendation!
Template is easy to navigate. Used the Medical Power of Attorney for my 18 year old going to college
Thank you for your feedback! We're glad the template was easy to navigate and helpful for such an important step. Wishing your student all the best in college!
I really like the template created for me. I did the 7-day trial because I only needed one document. I would have gladly taken out a subscription that allowed me to pay a few bucks each time I created a new document. I wish that option existed.
Thank you for your thoughtful feedback! We're glad you liked the template and appreciate your suggestion about a pay-per-document option—it's something we'll definitely take into consideration as we work to improve our service.
Worked great for what I needed it for just only use it once in a blue moon so a little pricey for me to keep and just occasionally use
Thank you for your feedback! We're glad it worked well for your needs. We understand it may not be ideal for occasional use, and we truly appreciate you sharing your thoughts.
Quick, detailed and served it's purpose. I needed a room rental lease and within 10 minutes it was ready to go.
Thank you! We're glad to hear the process was quick and effective for your room rental lease. Happy we could help!
Helpful. I had to get a quick claim deed. Only complaint is the pdf I filled out isn't the same info that printed via email.
Thank you for your feedback! We're glad we could help with your quitclaim deed. We're sorry to hear about the issue with the printed PDF—we’ll look into it and reach out via email to assist.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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