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LegalTemplates

4.5

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Excellent templates. Easy to use.
August 10, 2025

I found this service easy to use, with clear cut steps and information provided. The documents were well prepared. I saved in the document format for easy editing, but PDF and other formats are available.

Date of experience: August 10, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you! We're happy to hear you found the service easy to use and the document formats convenient.

Texas
1 review
0 helpful votes
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Extremely Easy
August 10, 2025

This was so easy to use when filling out the information. The free trial was also easy to cancel, if your just needing something one time. But if I ever need it for an extended period of time and legal documents this would be the place to come to get everything you need. It's awesome and I would highly recommend!

Date of experience: August 10, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you! We're glad you found it easy to use and appreciate your recommendation.

Florida
1 review
0 helpful votes
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Affordable and practical
August 9, 2025

They have several good plans for subscription. Is an affordable option in all sent. Small payment and a big stock of templates. Moreover, the existing templates can be editable easily and the addition of recipients or signers, is also "a piece of cake".

Date of experience: August 9, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you! We're happy to hear you found our plans affordable and the templates easy to edit and use.

California
1 review
0 helpful votes
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A little confusing
August 9, 2025

I did get the information done that I needed to but on your form for a Quitclaim Deed, I was a little confused as to why a "Grantee" was even part of the form to be notarized? I've just never seen this before when processing a quitclaim deed in the past. Other than that, it was pretty good to use. I'm also wondering why it says "Free" when at the end of the process, you still have to give a credit card number? I wasn't too comfortable with that part of it. I figured if it was really free to download, why would you need that information until maybe the day before the 7 day trial ends? Just saying.

Date of experience: August 7, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you for your feedback. We appreciate you sharing your thoughts on the form and the trial process, and we’ll review your comments to see how we can make things clearer and more comfortable for our users.

Oregon
1 review
0 helpful votes
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Templates are great
August 9, 2025

I only needed a one time template for a mechanics lien. Dont need a subscription or a monthly charge.

Date of experience: August 9, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you! We're glad we could provide the template you needed, even for a one-time use.

Kentucky
1 review
0 helpful votes
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Was very impressed with the high grade level of professional forms and how extremely user friendly. My only reason for canceling has nothing to do with quality or dissatisfied. Our only income is my SSDI, on 12/22/22 I went in for a Minimally Invasive SI fusion, woke up unable to walk, surgeon got away with shattering my pelvis, hiding fact I coded on table and he admitted to severely harming me, committing malpractice, laughed too. He got away with it, I had ro endure 3 more surgeries including 7 hr long pelvic reconstruction surgery. Still working to walk again. My husband has been unable to work since that day of surgery, had to become my full-time caregiver.So, we are severely struggling financially and can't afford another expense, but desperately needed help with this form. Thank you!

Date of experience: August 9, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you for sharing your experience with us. We’re glad to hear you found our forms professional and user-friendly, and we truly appreciate your kind words. We wish you the very best in your recovery and hope for better days ahead.

Florida
1 review
0 helpful votes
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Super Easy to Use
August 8, 2025

I needed a new lease agreement in a pinch and was able to get it done in just a few minutes, send it to everyone and have it e-signed. The step by step process made it super simple to do. I just had to fill in the blanks! Would definitely reccomend!

Date of experience: August 8, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you! We're so glad to hear the process was quick and simple for you — we appreciate the recommendation!

Alabama
1 review
0 helpful votes
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Excellent on law
August 8, 2025

Simple to follow for anyone who is trying to get forms filled out. Looked through and could maybe use in future

Date of experience: August 8, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you! We're glad you found it simple to follow and hope it’ll be helpful for you in the future.

Oregon
1 review
0 helpful votes
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Shy of Adequate
August 8, 2025

App not entirely intuitive and somewhat buggy and confusing regarding completion and SENDING of document. After original notice of completion, subsequent email notices from LT that doc has been COMPLETED by all signers takes user to a document that has been stripped of signatures and demands a second subscription charge or one-time charge of $55. Enormously misleading. If LT could get this resolved, you might have a niftier product for sale.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you for sharing your detailed feedback. We’re sorry for the confusion and frustration you experienced with the document completion and sending process. We’ll review this issue to improve clarity and ensure it works as expected. If you’re open to it, please reach out to me directly at [email protected] so we can look into this further for you.

Michigan
1 review
0 helpful votes
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Short but sweet!
August 8, 2025

I only needed help with one document but LegalTemplates was great, easy to use and provided me with lots options and the end result was exactly what I was looking for!

Date of experience: August 8, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you! We're so glad to hear you found it easy to use and got exactly what you needed.

Oregon
1 review
0 helpful votes
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Inaccurate math in final document
August 7, 2025

I signed up for this service to create and print out a payment contract. The template builder was helpful, but resulted in serious errors in the final contact that could not be corrected using the template editor. Despite multiple attempts to correct the issues in the final document the final financial totals were entirely inaccurate. This service would have been very useful if the site could actually calculate the correct math for the contracts.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 7, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you for your feedback, and we're truly sorry for the trouble you experienced with the contract totals. We appreciate you highlighting the issue, and we understand how important accuracy is for financial documents. If you're open to it, please reach out to me at [email protected]— I’d be happy to look into this further and see how we can help resolve the issue.

Florida
1 review
0 helpful votes
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Very User Friendly
August 7, 2025

I used it as well under a free trial and was very pleasantly surprised at how user-friendly and easy to understand everything was. The questions were easy to understand and once finished it was extremely easy to download or a sign your new documents.

Date of experience: August 7, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you so much for your kind words! We're glad to hear you had a smooth and user-friendly experience during your free trial. It’s great to know the process felt clear and easy from start to finish!

Pennsylvania
1 review
0 helpful votes
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Outdated by AI
August 7, 2025

The templates are quite basic. After comparing them to similar documents generated by AI tools like Gemini and Copilot, I found that LegalTemplates.net doesn't justify its subscription cost, especially when more advanced drafting features are available elsewhere.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 7, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you for your honest feedback. We’re sorry to hear that the templates didn’t meet your expectations. We’re always working to improve our offerings, and input like yours is incredibly valuable. If you’d like to share more about the features you were hoping for, feel free to reach out to me at [email protected] — I’d love to hear your thoughts and see how we can improve.

Florida
1 review
0 helpful votes
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It seemed as promised
August 7, 2025

But after I plugged in all the information and went to execute and use the document, it all became quite confusing and a catastrophe. I really wouldn't recommend anyone using this if they aren't familiar with technology or how Microsoft works. I quickly came to find a way to cancel my subscription.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 6, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you for your feedback, and we're truly sorry to hear about your experience. We understand how frustrating it can be when the process feels confusing. If you're open to it, we’d love a chance to make things right — please feel free to reach out to me directly at[[email protected]]. I'm here to help.

Oregon
1 review
0 helpful votes
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Bad add template maker
August 7, 2025

10/10 experience, would use again, highly recommend to anyone looking to make a quick Profit and loss sheet

Date of experience: August 6, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you so much! We're glad to hear you had a 10/10 experience — we appreciate the recommendation!

California
1 review
0 helpful votes
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Came to the table prepared with my documents and reviewed what was needed. Filled out the form methodically, checked EVERYTHING twice, downloaded, printed, DONE. Got up, made lunch. THANK YOU for making it so hassle free!

Date of experience: August 6, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you! We're so glad to hear the process was smooth and hassle-free—exactly how it should be. Enjoy that well-earned lunch!

Texas
1 review
0 helpful votes
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Great Website!
August 6, 2025

So easy to use and truly such a big help with creating lease agreements! It guides you through everything seamlessly and it comes out looking very official.

Date of experience: August 6, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you so much! We're thrilled to hear it was easy to use and helped you create professional lease agreements with confidence.

Virginia
3 reviews
0 helpful votes
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Easy and professional
August 6, 2025

As a novice landlord I found these templates to be very easy to create. They are professional and come in a variety of options.

Date of experience: August 6, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you for your kind words! We're glad to hear the templates were easy to use and helpful for you as a new landlord.

Texas
1 review
0 helpful votes
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Great help
August 6, 2025

I highly recommend the service of legal templates, the forms are very professional and easy to fill.
Thank you for your service.

Date of experience: August 6, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you so much for your kind words! We're glad to hear you found the forms professional and easy to use. We truly appreciate your recommendation and are here whenever you need us again!

New York
1 review
0 helpful votes
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Total scam, you end up spending so much time to fill out your form, you just end up paying to get it over with. Very disingenuous.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 5, 2025
Betty K. — LegalTemplates Rep
8 months ago

Thank you for sharing your feedback, and we’re sorry to hear that your experience felt frustrating.

We aim to provide a transparent and user-friendly service. While we do offer a 7-day free trial, a credit card is required at sign-up to ensure uninterrupted service if users choose to continue beyond the trial. That said, the trial can be canceled at any time before it ends to avoid any charges.

If you weren’t able to download your document, I’d be happy to send it to you free of charge—just email me at [email protected], and I’ll take care of it for you.

We truly appreciate your feedback and the opportunity to make things right.