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Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
LegalTemplates Reviews Summary
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
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Awesome experience, they had great legal advice and templates for creating documents. I would use them again!
Used it compress a file that was 100mb as it was too big apparently to send via email. File was compressed to 4mb and it retained its full quality as a PDF. 100/10!
Thank you so much! We're thrilled to hear the compression worked perfectly for you—100/10 made our day!
Canceling the trial was fast and easy. Using this service was very handy. Thank you so much for the rent lease for a house
Thank you for your kind words! We're glad you found the service helpful and easy to use.
I couldn't figure out how to use it. The AI told me to upload anything I wanted to convert and they would be back but I never got things to upload and they never came back. I've actually used it before, but it's too long since I did.
Thank you for your feedback! We're sorry to hear about the trouble you experienced this time. If you decide to try again, we’re here to help if you need any guidance.
Needed to compress a PDF to less than 5MB to upload to the Federal Student Aid website - and this site did the job for free. Thank you! - Be sure to cancel your subscription within a month from the date you used this site to compress your document(s), as they will charge you a monthly fee.
Thank you for your feedback! We're glad the tool helped with your PDF compression needs and appreciate the helpful tip for other users.
I just had a hard time editing. I am not a pro at editing pdf' but it worked pretty good other wisee
Thank you for your feedback! We're glad it worked well overall. If you ever need help with editing, feel free to reach out—we’re happy to assist!
Was able to find what I needed, approved of information printed. I only needed 1 thing that's why I already canceled but will come back if I ever need it again;
Thank you for your feedback! I'm glad you found what you needed. If you ever need assistance in the future, feel free to reach out—we’d be happy to help again.
I attempted to sign the document, but I was unable to sign it. It could have just been me, but I couldn't find any directions on signing. The quality of the document also underwhelmed me.
Thank you for your feedback—we appreciate you sharing your experience. If you're open to it, please email me at [[email protected]] so I can assist you directly.
Needed to update our business operating agreement quick for our broker since we couldn't find our original. Took minutes. Able to edit and make corrections without any issues. Will definitely use them again!
Thank you for your kind review! We're glad you were able to quickly update your operating agreement without any issues. Looking forward to helping you again!
It's false advertising that this is free online and then demand to get your credit card info. I hate websites like this. I better not get charged as I cancelled before the "FREE TRAIL" ended.
Thank you for your feedback, and we're sorry for any confusion. While we do ask for a credit card to ensure uninterrupted service after the trial, you won’t be charged if you cancel before it ends. If you have any concerns, feel free to reach out to me at [[email protected]] — we’re happy to help.
This is a very nice service, but it is introduced as free, when in fact it is not.
Under different circumstances, I may have opted to use it, but it is not cost effective for me right now.
Thank you for your feedback, and we're sorry for any confusion. While we do ask for a credit card to ensure uninterrupted service after the trial, you won’t be charged if you cancel before it ends. If you have any concerns, feel free to reach out to me at [[email protected]] — we’re happy to help.
Very helpful thank you was able to write up a plan of action so I can be prepared for next years course of action. This helps organize the process and what we are looking to archive as a company.
Thank you for your kind words! We're glad the template helped you prepare and organize your company's goals for the year ahead. Wishing you continued success!
It was very easy to use. I just needed to upload my file and hit compress. It reduced my file size by more than half so I can email it.
Thank you! We're happy to hear the tool was easy to use and helped you quickly compress your file for email.
I only needed the service for a particular document but it seems to be pretty cool but just not in my budget
Thank you for your feedback! We're glad you found the service helpful. If your needs change in the future, we’ll be here to assist you.
This is an excellent service, very comprehensive and easy to use. It beats many other service I have tried hands down!
Thank you for the wonderful feedback! We're thrilled to hear you found our service comprehensive and easy to use. We truly appreciate your support!
Good but Hard to make changes good application, but it's very hard to make changes to the original application. All the wise is good for what you need.
Thank you for your feedback! We're glad the application met your needs and appreciate your note about editing — we’re always working to improve the user experience.
Well i used 1 doc that doesn't meet all the criteria but was helpful, so i need to have more need...
Thanks for your feedback! Glad the doc was helpful—feel free to explore more when you need them!
We needed documents quickly and the walk through filling out was easy. Recommend the health care and durable POA's. Thank you. Would use again as needed.
Thank you for the kind words and recommendation! We're glad the process was easy and helpful. Happy to support you anytime you need documents!
It was great... no problems at all! They had all the documents I needed and it was easy to cancel
Thank you for the great feedback! We're happy to hear everything went smoothly and that you found the documents you needed. We’re always here if you need us again!
The forms are really easy to fill out and very complete. The problem is that there are only 25 of them, and at 10 bucks a month not really worth it. If this service was more like 1 or 2 dollars a month then it would be worth it.
Thanks for your feedback! We're glad you found the forms easy to use. We understand your concern about pricing and will share this with our team as we continue improving the service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the kind words! We're happy to hear you had a great experience and found the templates and advice helpful. We'd be glad to assist you again anytime!