LegacyboxReviews 827

I sent my moms old slides to be dititalized, for her retirement party (retired at 82) and I kept waiting for them after 6 month I forced nathalay ( a specialist for finding nothing) to admit they were lost she wouldn't call it! I got run around. I sent a registered letter to nick macco and he did not acknowledge me, i would of felt so bad if I did that to someone that I would be full of sorties and what can I do to make you feel better, the owner of legacy box is a Jagoff! Also legacy box sent my slides to south point a sister company without my permission and now they are missing it been over a year and a half! Beware people don't send your precious memories to Tennessee! You may regret it

I finally got my video tapes together and sent them off to Legacy Box. What a great decision. Videos of our children growing up, special family events, even the shows we were in - all on my computer now to be enjoyed from now on. The company was helpful, answered my questions patiently, and did a beautiful job of packing everything up to return to me so I have them all back - even with notes letting me know where there were problems on my tapes. I plan to send in more tapes. Now that I see how easy it is, I won't hesitate.

My experience started with contact with Customer Service Reps regarding question I had. We couldn't believe how quickly they responded. The more we got into it the more questions I had and they always responded in a timely and efficient manner. The Legacy Box came and the instructions were quite clear, shipping label and all. Once submitted they kept me informed of progress and returned my thumb drives as requested more quickly than we expected. We had a great experience with LegacyBox and would recommend it to all.

I ordered because they were advertising 50% off and we had a box of films from hubbys childhood. Easy to send, love their process of keeping the customer in the loop during the whole time. Our digitized footage arrived for Valentines Day and we sat down to watch everything immediately. Thank you Legacy Box for preserving precious video of my husbands family, especially his father who passed at a young age. It was touching watching hubby relive the memories. Kind of like Chevy Chase in the attic in Christmas Vacation. I would highly recommend the Legacy Box package. We now have media that we can access and share.

I decided to try legacybox after seeing reviews, marketing and some research. I sent my 8 and 16 mm film and requested enough media to give to my siblings as a surprise. After receiving my product I put the thumbd drive in my computer and hear no sound. Thinking that it may be my error I put a dvd in and again heard no sound on media that Iknow has recorded sound. I contacted them by email and received a quick response. I was informed that because 99% of the 8mm and 16mm film has no sound recorded on it they do not have equipment to transfer sound from the 1% they receive. I was also sent a link that showed me that this policy was listed on their website. In appreciating their point of view and "experience" I then asked if I may return their product for a refund. I was told (in spite of it ALSO being listed on their webstite) that although the product was unsatisfactory that a refund was not possible. I am dissatisfied that this fact is not more prevalent in their marketing but I suppose that if it were they may not receive a few request for service.

I saw a Groupon for Legacy Box. My parents had a whole bunch of old 8mm films in a box upstairs in the attic. The projector that we had no longer worked. So I got all of the film together, labeled it and sent it out. Legacy Box does e-mail you to let you know how many DVD discs you will get. Also, if there is an additional cost. Well, when I got the DVD's back it was wonderful! I am now sixty years old, and I was able to see my whole family again. When all the film was put together, I got over three hours of footage. Thank you Legacy Box so very much!

I got this gift for my husband who is impossible to get a gift for. He had not seen any of the videos he's taken when he was in his 20's, travelling abroad nor any of the videos we took when the kids were little. Being able to watch them all these year later on our laptop brought so much joy and laughter, which is just priceless. Had I not used Legacy box, those old tapes would have remained in storage and never had been viewed. This was the best money spent.

I asked for this as a Christmas gift. It was easy to do as a gift subscription. Came with labels to put on all my VHS to convert to DVD. I am glad to have all my home movies on DVD.

It is pricey- which is why I asked for it as a gift. It also it a pain in the rump to label everything. I cannot imagine doing pictures. Seem like so much work. But overall they were easy to work with and did a good job. I only had one tape that they marked bc it was corrupted for some reason.

We were sent a legacy box kit which included numbered bar codes. My siblings and I spent hours going through many rolls of 8mm film and marked them in order according to the numbered bar codes.
When we received the DVD's, they were completely out of order, not all of the film was transferred, you could see part of it slipping and some of the film was split from the reel.
I called and spoke with a very nice man who understood the problem. We were refunded what we paid thanks to the man that I spoke with. Thankfully all of the reels were returned along with the DVD's. If you treasure your memories, do not send them to legacy box! Although I read good reviews here, I think those people were just lucky! There are other ways to transfer film, etc. Save your money & your memories!