Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LED Factory Mart has a rating of 3.6 stars from 758 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and good quality. LED Factory Mart ranks 29th among Auto Parts sites.
We monitor reviews for authenticity
Easy and to purchase they look amazing on my bike. Would buy again.
Very good service reasonable shipping and
Thank you.
Dear George P,
Thank you so much for taking the time to share your feedback with us! Your feedback motivates us to continue delivering the best possible products and service.
Thank you once again for choosing us, and we look forward to serving you in the future!
Works like described and quality is excellent. Installed with no issues.
Dear Jeremy P,
Thank you for being satisfied with our product.
Your encouragement will keep us moving forward and constantly improving our service.
Look forward to serving you again!
Had a bit of a problem initially but customer service was great in helping me- very happy!
Dear Carolyn N,
Thank you for being satisfied with our service.
Customer satisfaction is at the heart of everything we do, and knowing that you are happy with your purchase is the greatest reward for our efforts.
There's some condensation in the lights after they've ran for a little. I don't think it's suppose to so hopefully they don't end up breaking bc of a seal issue with in the light.
Hi Savanna Anglin,
Thank you for your feedback.
Please check to see if the fogginess is due to condensation or if the lens itself is bad. Condensation does not cause a problem with the normal operation of the light and is, therefore, not considered to be a defect or warrantable condition.
IP ratings do not guarantee resistance as air is still trapped in the sealed assemblies, particles of which can still be condensed. For more details, please read more here. --> https://www.ledfactorymart.com/blogs/news/condensation-or-water-ingress
There is a venting hole in the back of LED lights. Please open it for a few hours. The water vapor can be excluded after a few hours of lighting. After the water vapor disappears, close the venting hole again. If the cause is not related to condensation, please drop up a line with a picture of the product [email protected] and we will help you to apply the replacement.
The headlights we ordered for our jeep are awesome.Will be ordering other things soon
Dear Diane A,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Look forward to serving you again!
Product as described. Quick on time shipping. Would order again.
Dear Mark C,
Thank you for taking the time to deliver positive feedback on your experience.
We also appreciate your kind words about our prompt delivery service. We strive to ensure that you receive your orders quickly and hassle-free.
Thank you once again for choosing us, and we look forward to serving you in the future!
Lights work great and install was extremely easy, I have extensive experience working on my own vehicles but I truly believe an amateur could install these with ease.
Dear Dick Baker,
Thank you so much for your positive feedback! We're delighted to hear that you found the installation process to be easy. Your satisfaction is our ultimate goal, and we're thrilled that we could meet your expectations.
Once again, thank you for choosing us. Your feedback motivates us to continue delivering the best possible products and service.
Great price hope product is like it shows. Customer service was great on answering my question
Great price hope product is like it shows. Customer service was great on answering my questions
The Blinker lights, are LED, I took the time, to hook them up, checked all connections... And they never turned on... I put my Stock lights back in... And they work fine... I hate LED lights on my Jeep, because my Jeep hates them worst than I do
Order was lost with no tracking info for weeks! Package took forever to deliver!
Dear Christopher,
Thank you for your feedback regarding our shipping methods and delivery times. We appreciate your input and would like to provide some clarification.
We strive to offer a variety of shipping methods to accommodate our customers' preferences and needs. We do provide options such as UPS, FedEx, USPS, DHL, and EMS to ensure flexibility in shipping choices.
Regarding your recent order, it was shipped via USPS, which typically takes about 5-15 working days for delivery. We understand that this shipping time may be longer compared to other options, and we apologize for any inconvenience this may have caused.
We appreciate your patience and understanding as we work to ensure the safe and timely delivery of your order. If you have any further questions or require assistance with your order, please do not hesitate to contact our customer service team.
I received the product and I am impressed with quality Abd pricing. Both excellent
Dear greg v,
We wanted to take a moment to express our heartfelt gratitude for your feedback.
If you ever have any questions, need further assistance, or want to explore more of our offerings, please don't hesitate to reach out.
The product looks good but came with installation instructions.
I received low fairing led lights for my Harley and they were very easy to install and they work great. Delivery was made in the time frame that was promised. Overall a great buying experience.
Dear Darrell S,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Look forward to serving you again!
I'm waiting for many time, because seriously I need this item
Dear Virgilio A,
Thank you for your feedback.
Your parcel was shipped out already, the tracking number is 784033978955.
The package was delivered on September 25.
For more shipping details, please check the link here→ https://www.fedex.com/fedextrack/?trknbr=784033978955&trkqual=2460209000~784033978955~FX
Please feel free to contact us if you have any more questions.
I love the look of the grill. The grill came without instructions, so I had to email the company to get them. Once I received them, there was no information regarding the front camera which I have, and no mount. I emailed them again. They sent me a video on how to install an aftermarket camera, which did not answer my question. I inquired again, and they sent me the same video. I finally researched on my own and found a front camera mount from Yotaverse. It was an extra $50. No help, no description, no heads up.
Dear Alan D,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Look forward to serving you again!
Thanks again
Truck looks great
Plan to be a repeat customer
Dear Westly V,
Thank you for taking the time to deliver positive feedback on your experience with.
With your encouragement, we will continue to improve the high quality and commodity innovation route, and set a reasonable price. We hope you will accompany us on the way in the future.
Shopping was easy and only took a few days to receive them
Dear Jimmy S,
We wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your kind words about our products are truly appreciated, and they inspire us to continue delivering great quality products to all our valued customers.
Seems like a good pair of lights. Although it seemed like when mounting the lights bolts were missing that you needed to mount them I had to find my own bolts. But if I would have known that it creates so much wind noise I would have never put it on. Btw. Wiring harness is not complete either you had to make your own wiring harness just about all the way.
Answer: Extremely difficult! You get an auto-reply they received your emails, but no one actually emails you back. Their hotline is only open 4 hours a day. They respond one time a day on FB Messenger, at 2am when most people are asleep and can't continue a conversation. Extremely ridiculous.
Answer: I just installed them. Everything is plug and play, and everything went together without modification which is nice for my 16 Jeep Wrangler Unlimited.
Answer: Scam! Worst customer service I've ever experienced! They STILL haven't replaced a defective headlight even though I'm under a 1 year warranty.
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.


Dear Charles Z,
We wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your kind words about our products are truly appreciated, and they inspire us to continue delivering great quality products to all our valued customers.