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LED Factory Mart Reviews Summary
LED Factory Mart has a rating of 3.6 stars from 758 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and good quality. LED Factory Mart ranks 29th among Auto Parts sites.
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It a little hard when it doesn't recognize the make and model without putting everything in about the motorcycle
Received. Only thing I would add is tracking or at least email saying it shipped.
Dear Vaughn,
Thank you so much for yourfeedback. We will send email to customer when the order ships.
Your satisfaction is our greatest reward. We look forward to providing you with the same excellent service in the future. Thank you for being a valued customer!
Package came as expected, no problem with the install. I'm happy.
Dear Alfonso,
We're delighted to hear that you had a wonderful experience with us! Your positive review means the world to our team and inspires us to keep up the great work. Thank you for choosing us and for taking the time to leave your feedback. We can't wait to welcome you back again soon!
Was aggressive and set up to confuse the customer. I am not pleased with my experience.
Dear John,
Thank you for your feedback.
We're truly sorry to hear about your disappointing experience. Providing a positive and straightforward customer experience is very important to us, and we regret that we didn't meet your expectations. We appreciate your honesty and will use your feedback to improve our service.
If there's anything specific we can do to address your concerns or assist you further, please don't hesitate to reach out. We value your business and hope to better serve you in the future.
Well I happy so for with what I got they are super bright and I can see much better only complaint is I wish I was told that they were being shipped from China im currently not one that wants to do business with them …
Dear James,
Thank you for your feedback. We're glad to hear that you're happy with the brightness and performance of the lights.
We apologize for any inconvenience regarding the shipping origin. We hold multiple warehouses across the globe including the USA, Europe, HK & so on.
Domestic orders are always shipped from our SoCal, USA warehouse for the fastest delivery times but rare exceptions may occur based on stock shortage in USA - because of which we may have to ship from Hong Kong warehouse instead of USA warehouse.
We value transparency and will work to ensure clearer communication about our shipping processes in the future.
If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and understanding.
It was easy to navigate. It only took me a couple of hours to get it together.
Dear Charles,
Thank you for your feedback!
We're glad to hear that you found our product easy to navigate and that the assembly process was straightforward. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and hope you enjoy your new setup!
Dear Lee,
Thank you for your wonderful feedback!
We're delighted to hear that you found the ordering process easy and the delivery quick. We appreciate your continued trust in our products and are thrilled to know you've had great experiences with our high-quality items in the past.
If you need any assistance with the installation or have any questions, please don't hesitate to reach out. Enjoy your new lights!
It was great, except I don't like having to leave certain kind of feedback.
Dear Dan,
Thank you for your feedback!
We're glad to hear that overall you had a great experience. We appreciate all types of feedback as it helps us improve our products and services.
If there's anything specific you would like to share or discuss further, please feel free to reach out. We're here to listen and assist you in any way we can.
Grill was delivered on time (about two weeks). It fit correctly and looks good.
Dear Charles,
Thank you for your positive feedback! Your satisfaction is our top priority and we are thrilled to know that you had a great experience with our company. If you need any further assistance or have any questions, please don't hesitate to contact us. We appreciate your business and look forward to serving you again soon.
The quality is very good and it was very easy to install
Dear Mauricio,
Thank you for your kind words and positive feedback! We are delighted to hear that you are satisfied with our products. Your satisfaction is our utmost priority, and it drives us to continually improve and provide the best experience for our customers.
We truly appreciate your support and loyalty. If there is anything else we can assist you with, please don't hesitate to let us know. We are here to help!
I ordered, I paid, they shipped, I received. I installed, lights are bright. We will see in a month or two how things are going.
Dear Timothy,
We appreciate your positive feedback! It means a lot to us. Our team is dedicated to providing excellent service and high-quality products. Thank you for choosing us, and we look forward to serving you again soon. If you have any questions or need assistance, feel free to reach out.
I didn't get tracking # until the day it arrived. Very prompt on responding to inquiries
Dear James,
We apologize for the inconvenience about the tracking information. We will actively improve our service. Thanks for your feedback. Any other concerns please feel free to contact us.
I am having a difficult time with making the turn signl connections to the halos. I had led lights before but they made connections at the headlights. The app and colors work well. I like the brightness of the headlights on the road.
Dear Jeff,
Thank you so much for your support. We have sent the installation instruction via email. Please check your email inbox.
If you have any other questions or concerns, please do not hesitate to contact us. We are always happy to help you.
Quick and easy fit great works great looks great very pleased
Dear Phillip,
Thank you for your positive feedback! We truly appreciate your support and kind words. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you need any further assistance, please don't hesitate to reach out to us.
Fast shipping and good quality for the price, much brighter than my other set I bought a couyeats ago
Dear Christopher,
Thank you for your fantastic 5-star review! We are absolutely thrilled to hear that you had an excellent experience with our product/service. Our team works tirelessly to provide the best possible experience for our customers, and your feedback encourages and motivates us. If you have any further questions or need assistance, please do not hesitate to reach out. We sincerely appreciate your support and look forward to serving you again in the future!
Dear Adam,
Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience with our product/service. Providing outstanding customer satisfaction is our top priority, and we're delighted that we were able to meet your expectations. Your feedback motivates us to continue delivering exceptional products to all our valued customers. If you have any further questions or need assistance, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future!
Ordering the part worked great, happy you guys have PayPal, there was a small crack on the bottom but was fixable with super glue
Dear Kendrik,
Thank you so much for your positive review and taking the time to share your experience with our product. It's wonderful to hear that we were able to meet your expectations and provide a great experience. We truly appreciate your support and value your feedback. If there's anything we can do to help you in the future, please don't hesitate to reach out. We're always happy to assist in any way that we can. Thanks again for choosing us and we look forward to serving you again soon!
Dear marc,
Thank you for taking the time to share your feedback! We are glad to hear that you are satisfied with our prices. Providing competitive and reasonable prices is important to us, and we strive to offer the best value for our customers. Your support is greatly appreciated, and we look forward to serving you with great prices and excellent service in the future. If there's anything else we can assist you with, please feel free to reach out. Thank you again for choosing us.
Dear k m.
We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our product. Your satisfaction is our top priority, and we are committed to continuously improving to meet your expectations. Thank you for choosing us, and we can't wait to serve you again in the future.
I bought the grille with marker lights. The lights do not fit at all. I wrote the company and they sent me instructions. They do not fit, the lights are too small for the holes
Dear Eric,
We're sorry to hear about the issue you encountered with the marker lights not fitting into the grille. We're glad to hear that our customer service team was able to assist you via email [email protected] and resolve the issue. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help ensure your satisfaction. Thank you for bringing this to our attention, and we appreciate your business.
From the business
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Stuart,
We apologize for any inconvenience. Any questions you can also email [email protected], we will do our best to help you solve it.