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LED Factory Mart Reviews Summary
LED Factory Mart has a rating of 3.6 stars from 758 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and good quality. LED Factory Mart ranks 29th among Auto Parts sites.
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Fog lights delivered quickly and installation very easy. Lights are awesome and bright!
Product was wrong and trying to communicate with the company to resolve has been a nightmare. I'd seek another source for you needs
Dear Jesse,
We apologize for the inconvenience. We have sent return address to you via email. Would you please check your email inbox? You can return this order for refund. We will do our best to help you solve it.
Great experience, highly recommend, shipping was fast. Product was exactly as advertised
Dear Kyle,
Thank you for your kind words! We appreciate your feedback and are happy to hear that you had a positive experience with our product/service. Your satisfaction is our top priority, and we are committed to delivering exceptional quality and value. We look forward to serving you again and exceeding your expectations.
Arrive timely and easy install exceeded expectations, and exceeded expectations.
Dear Joe,
Thank you so much for your wonderful feedback! We're thrilled to hear that your order arrived on time and that the installation process exceeded your expectations. Your satisfaction is our top priority, and it's fantastic to know that we were able to meet your needs.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Fast delivery, perfect fit and function. Looks great and visibility is so much improved
Dear Edward,
Thank you for taking the time to provide us with your positive feedback! We are grateful for your kind words and it was a pleasure serving you. We strive to deliver exceptional customer experiences, and we are thrilled to know that we met your expectations. Your satisfaction is our highest reward, and we can't wait to assist you again in the future.
Easy to shop. Fast shipping. Lights look great, might be too bright tho.
Dear Matt,
Thank you for your positive feedback! Your satisfaction is our top priority and we are thrilled to know that you had a great experience with our company. If you need any further assistance or have any questions, please don't hesitate to contact us. We appreciate your business and look forward to serving you again soon.
Dear Kyle,
Thank you for your positive feedback! We truly appreciate your support and kind words. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you need any further assistance, please don't hesitate to reach out to us.
I have tried to resolve a problem. Now no response. It is just frustrating to communicate with them. Don't fall victim to the scam. Buyer beware.
Dear John,
We sincerely apologize for the frustration and inconvenience you've experienced. We understand how important timely and effective communication is, and we regret that we fell short of your expectations.
Our customer service team has reached out to you via email at [email protected] to assist in resolving the problem. Please check your inbox, and if you haven't received our message, kindly let us know so we can follow up immediately.
We value your feedback and are committed to making things right. Thank you for your patience and understanding.
Order feb 27th.a week still no shipment.called several time's voicemail.finally got a hold of somebody "oh we're sorry I'll let the warehouse know and get back to you" B.S. So guessing I gotta wait for another week or 2 for my item
Dear Tom,
We sincerely apologize for the inconvenience and frustration you've experienced with your recent order. We understand how important it is to receive your items in a timely manner, and we are truly sorry for the delay and lack of communication.
Your tracking number is 92748903032526543475294467.
The package was delivered on March 14,2024.
Our customer service has provided you with detailed shipping information via email.
Please know that we value your business and are committed to resolving this matter as quickly as possible. If you have any further questions or need immediate assistance, please contact our customer service team directly at [email protected].
Thank you for your patience and understanding.
Everything was great, would have liked the wire to be skittle higher gauge.
Dear michael,
We appreciate your positive feedback! It means a lot to us. Our team is dedicated to providing excellent service and high-quality products. Thank you for choosing us, and we look forward to serving you again soon. If you have any questions or need assistance, feel free to reach out.
Shopping was easy. Shipping quick. Lights were easy to install, they look great and are bright - so bright I think they might be brighter than the main brake light and turn signals. Time will tell if they hold up but so far no regrets.
Dear Daniel,
Thank you for taking the time to leave us positive feedback. We're thrilled to hear that you had a great experience with us. Your satisfaction is very important to us, and we are committed to providing you with the best possible service. We appreciate your business and look forward to serving you again soon. Please don't hesitate to contact us if you need any further assistance.
My lights where easy to install look great and fast shipping
Dear Michael,
Thank you for your kind words and positive feedback! We are delighted to hear that you are satisfied with our products. Your satisfaction is our utmost priority, and it drives us to continually improve and provide the best experience for our customers.
We truly appreciate your support and loyalty. If there is anything else we can assist you with, please don't hesitate to let us know. We are here to help!
The product works well, but the instructions are written by a non-English speaker, which can be confusing. And there are NO instructions on how/where to connect the yellow (turn signal) wiring.
Dear Tom,
Thanks for your feedback and we will actively improve our service.
Any concerns please feel free to contact us.
You refuse to answer my emails. You don't answer your phones. You don't communicate. Alls I want is you to answer the question. What do I need to mount my gas cans on your Molly?
Dear George,
Thank you for reaching out and bringing your concern to our attention. I apologize for any frustration caused by our previous lack of communication. We're here to help and want to ensure you have all the information you need.
To mount your gas cans on our Molly system, you'll need the following:
Gas Can Mounting Brackets: These are designed specifically to secure gas cans to Molly systems.
MOLLE-compatible Straps: These straps will secure the brackets to the Molly grid.
Bolts and Nuts: Depending on the type of gas can and mounting bracket, you might need additional hardware to secure the cans.
At the same time, our customer has contacted you via email to solve the problem. Please check the email information in time. Our customer support team is available to assist you with any further questions or concerns.
Thank you for your patience and understanding.
I love the lights and the way they look but unfortunately the passenger side light at the very left of the grill came with a broken bracket that holds it inside of the mounting plastic bracket
Great looking product, easy installation, adds another layer of protection to my bike.
Easy to deal with fast delivering service always been happy with what I've ordered
It was good. The lights are excellent. Went hard to install. I told all my friends. Thank you very much.
From the business
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Carlos,
Thank you for taking the time to share your positive feedback! We are thrilled to hear that you had a great experience with our product. Our team works hard to provide excellent customer satisfaction, and your feedback motivates us to continue delivering exceptional quality. We look forward to serving you again soon.