Dec 1, 2025
Needed the new driving lamps for my 2025 Toyota Tundra Platinum. I received the lights in a timely fashion and would recommend them for future purchases!
LED Factory Mart
LED Factory Mart
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LED Factory Mart Reviews Summary
Positive Highlights
- The LED lights are bright and well-built when they work.
- Fast delivery and easy installation are frequently praised.
- Some products fit perfectly and include all necessary harnesses.
Negative Highlights
- Defective items are common, including faulty headlights and harnesses.
- Customer service is slow and unhelpful, often replying at odd hours.
- Refunds and replacements are difficult to obtain, requiring persistent effort.
This summary is generated by AI, based on customer reviews from the past year
Most commonly discussed topics
The most helpful reviews behind these summaries
Feb 24, 2026
I order the headlights and fog lights for a Jeep JL, passenger side headlight high bean was bad, driver side fog light was also bad, several email back and forth with customer service to get a replacement, had to sent several videos to proof that the items were defective. Finally after almost 2 months I received the replacement and now the driver side headlight is stuck on high beam. I will submit another email, but I'm about to give up.
Dec 31, 2025
Instructions were minimal and confusing. When contacting customer support I was told someone will reach out to me- they did, at 2 AM via email. All support must be coming from China as all communications were at 2 AM or so which means if they don't answer your question it's 2AM the next day for the next communication. Product is ok but the pathetic support is a joke!
Jun 1, 2026
Still waiting on a replacement for a harness connector. Led vent light that now i want to return and refund. I had my bike apart for a.month. Just installed the fairing light that is working as intended. I feel I should have spent a little more money and went with custom dynamics. Same light just maybe better service.
Oct 25, 2025
I sent them the information on my vehicle to confirm the lights would work. They informed me they are the correct lights. They are not and now they want me to pay to send them back and charge me a restock fee.
Jul 4, 2026
I ordered the product, they gave me an estimated delivery window, it arrived in expected time, easy install and it's been working perfectly ever since.
Apr 1, 2026
Bought a 3rd brake light for 4Runner that was supposed to be brighter than stock, it's not, it's actually dimmer and cheaply made, one of the junkiest parts I ever bought. AFTER many complaints, they finally refunded me, should not have to have fought so hard to get a refund for a way overpriced light.
Feb 3, 2026
First off, these Hyper 5 lights are great units. Built like tanks, heavy heat fins, very good wiring. The beam of light is very good and the halo (white or amber) is quite bright. Now for the great. I first ordered the two pod kit for my Jeep JL. The mounts were coming from China? I wasn't going to wait that long and ordered a set off Amazon for 20$ and they were there next day. Wiring was easy, ran the control switch under and up thru a drain plug. Came out nicely. When the mounts that came with the package finally arrived, they were pretty bad (mounting serface wasn't level with the Jeep) so I'm glad I didn't wait. Because I liked the pods so much, I ordered the 8pod light setup for across the roof. Talk about a crazy setup but both the mounts that run up that a-piller wouldn't fit. I explained how it seemed like they were for a different model cause the mounting holes weren't even close. Also the kit that mounts all the lights together was something else. If you just tighten it up the way it wants to fit, the lights aren't in a straight line. Very curved. Yes, you can loosen the mounts and force it flat and retighten but I'm sure over time it would have arched again.
May 1, 2026
Just got around to install tail lights this past week. Bright lights! So far so good.
Feb 3, 2026
Fit perfect, look great and work great. Easy install and had all correct harnesses
Feb 1, 2026
Recieved exactly what I ordered, quickly. No complaints.
Massachusetts 1 review 0 helpful votes
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Excessive Shipping for warranty replacement
November 28, 2024
While the warranty was easy to use, the shipping fee was excessive and probably paid the cost of the replacement lights.
Date of experience: November 18, 2024
Good stuff
November 27, 2024
Good stuff. Nice lights. Easy, fast install. Look great at night.
Date of experience: November 17, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear Luke,
Thank you so much for this fantastic 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service, so it's always gratifying to know that our efforts are appreciated by our customers. Your kind words are truly encouraging and motivate us to continue delivering the best possible service to all of our clients.
If you have any friends or family members who may benefit from our services, please don't hesitate to refer them to us. We would love the opportunity to help more people and make a positive impact in our community.
Thank you again for taking the time to share your feedback. Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us. We are always here to help.
New York 1 review 0 helpful votes
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No instructions
November 27, 2024
Received the product all in tact but there were no instructions which sssembly is self explanatory but you have to plug it into your fuse box. It doesn't say which fuse slot to put it in that's all I need to know
Date of experience: November 17, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear Richard,
Thank you for your feedback and we apologize for any confusion caused by the lack of instructions regarding which fuse slot to use for your product. We strive to provide our customers with a seamless and hassle-free experience, so we appreciate you bringing this to our attention.
If you have any further questions or need assistance with the installation process, please do not hesitate to reach out to our customer service team. We are here to help ensure that you are able to properly install and use your product.
Thank you again for your feedback and for choosing our product. We appreciate your support.
Finally received package
November 26, 2024
Had to purchase the same light package as a year ago in order to get one driving light that burnt out. No option for a single light is a bummer
Date of experience: November 16, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear Kenny,
We apologize for any inconvenience you experienced with our light package options. We understand that having to purchase the same package again just for one driving light can be frustrating.
We appreciate your feedback and will take it into consideration for future product offerings. We strive to provide our customers with the best options and value for their money.
In the future, please don't hesitate to reach out to us directly with any issues or concerns you may have. We are always looking for ways to improve and provide the best possible experience for our customers.
Thank you for your continued support and we hope to have the opportunity to serve you better in the future.
North Carolina 1 review 0 helpful votes
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Found item for less on other sites
November 25, 2024
Too much trouble to send back to save money
Oh well I guess I'll look for better deals next time
Date of experience: November 15, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear simpson,
We are sorry to hear that you faced difficulties in returning your purchase. Our goal is always to provide a hassle-free shopping experience for our customers, and we apologize if we fell short of that in your case. We understand that returning an item can be inconvenient, and we appreciate your feedback on this matter.
If there is anything we can do to assist you further or make the return process easier in the future, please do not hesitate to reach out to our customer service team. We are always here to help and ensure that you are happy with your shopping experience.
We hope that you will give us another chance to serve you and provide you with better deals next time. Your satisfaction is our top priority, and we will continue to strive to improve our services to meet your expectations. Thank you for choosing us as your shopping destination, and we look forward to the opportunity to better serve you in the future.
Massachusetts 1 review 0 helpful votes
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Product received as described
November 21, 2024
Does not come with relay or switch required for installation, would have been nice to have a heads up that these components are required for proper operation.
Date of experience: November 11, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear Steven,
Thank you for your feedback and for bringing this to our attention. We apologize for any inconvenience this may have caused. We always strive to provide our customers with a seamless and hassle-free installation process, and we apologize if we fell short of your expectations in this case.
Your input is valuable to us as we continue to improve and enhance our product offerings.
If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We are here to assist you in any way we can.
Thank you for choosing our product and for taking the time to share your experience with us. We appreciate your support and look forward to serving you again in the future.
Led lights
November 21, 2024
Very nice product at a great price, but there were no instructions in the package!
Date of experience: November 11, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear Steve,
Thank you for your feedback and we're glad to hear that you are satisfied with the product and price. We apologize for the oversight in not including instructions in the package.
We strive to provide our customers with the best possible experience and have taken your comments into consideration. In the future, we will ensure that instructions are included with all of our products to prevent any confusion for our customers.
If you have any questions or need assistance with using the product, please don't hesitate to reach out to our customer service team. We are more than happy to provide you with any information or guidance you may need.
Again, thank you for your feedback and for choosing our product. We appreciate your business and hope to exceed your expectations in the future.
Great delivery service
November 20, 2024
On time, good condition, great service, and quick customer service if needed
Date of experience: November 10, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear Paul,
Thank you so much for this fantastic 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service, so it's always gratifying to know that our efforts are appreciated by our customers. Your kind words are truly encouraging and motivate us to continue delivering the best possible service to all of our clients.
If you have any friends or family members who may benefit from our services, please don't hesitate to refer them to us. We would love the opportunity to help more people and make a positive impact in our community.
Thank you again for taking the time to share your feedback. Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us. We are always here to help.
West Virginia 2 reviews 0 helpful votes
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Quality product Great service
November 20, 2024
Super product at reasonable price. Fast shipping & delivery!
Date of experience: November 10, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear Gibson, W.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
Maryland 1 review 0 helpful votes
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Lights
November 20, 2024
Easy ordering, quick follow up and great delivery time. Great product with easy instructions and installation
Date of experience: November 10, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear Robert,
Thank you so much for your kind words and 5-star review! We are thrilled to hear that you had a great experience with us. Our team works hard to provide excellent service and it is always rewarding to receive such positive feedback. Your satisfaction is our top priority and we are glad to know that we were able to meet your expectations.
We really appreciate you taking the time to share your experience and we hope that you will continue to choose our services in the future. If there is anything else we can do to make your experience even greater, please do not hesitate to let us know.
Thank you again for your support and for being a valued customer. We look forward to serving you again soon!
Illinois 1 review 0 helpful votes
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Headlights
November 20, 2024
Quick and easy got my order promptly and they were easy to install on my Jeep tj
Date of experience: November 10, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear jeffrey,
Thank you so much for this fantastic 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service, so it's always gratifying to know that our efforts are appreciated by our customers. Your kind words are truly encouraging and motivate us to continue delivering the best possible service to all of our clients.
If you have any friends or family members who may benefit from our services, please don't hesitate to refer them to us. We would love the opportunity to help more people and make a positive impact in our community.
Thank you again for taking the time to share your feedback. Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us. We are always here to help.
Very nice product
November 20, 2024
These lights look great. Install was easy, but there were no instructions included. My only complaint so far is that a friend told me the blinker was difficult to see when braking due the the brightness of the stop lights.
Date of experience: November 10, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear Jason,
Thank you so much for taking the time to leave such a glowing review! We are thrilled to hear that you had a positive experience with us and that our service met your expectations. We pride ourselves on providing top-notch customer service and quality products, so it's always rewarding to hear when our efforts are appreciated.
Your feedback is incredibly valuable to us and we are grateful for your support. It's customers like you that keep us motivated to continue delivering exceptional service and products. We are committed to ensuring that every experience with us is a positive one, and we are delighted to hear that we have met that goal with you.
If there is anything else we can do to further enhance your experience or if you have any suggestions for improvement, please don't hesitate to let us know. We are always looking for ways to better serve our customers and your input is greatly appreciated.
Thank you again for your kind words and for choosing us. We look forward to serving you again in the future!
Nice product but does not fit 100%
November 19, 2024
The lighted portions of the order does not fit the 2023 Outer Banks version without modification of the plastic areas behind the grill openings. There are plastic baffles behind the grill that must be cut and drilled to get the pieces to snap in and allow access for wiring.
Date of experience: November 9, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear Neil,
We appreciate your feedback and are sorry to hear about the issues you encountered with fitting the lighted portions of your order on your 2023 Outer Banks version. We apologize for any inconvenience this may have caused you.
Our products are designed to be compatible with a wide range of vehicles, but we understand that modifications may sometimes be necessary for certain models. We will make sure to review your feedback with our design team to see if there are any adjustments that can be made to improve compatibility for future customers.
If you need any assistance with the modifications or have any further questions, please do not hesitate to reach out to our customer service team. We are here to help and ensure that you are satisfied with your purchase.
Thank you for taking the time to share your experience with us. We value your input and will use it to continue improving our products and services. We hope that you are able to enjoy your lighted portions once they are properly installed on your vehicle.
Delaware 1 review 0 helpful votes
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Lights look and work GREAT
November 19, 2024
Lights are bright and shine amazingly far My wife loves them
Date of experience: November 9, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear Richard,
Thank you so much for this fantastic 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service, so it's always gratifying to know that our efforts are appreciated by our customers. Your kind words are truly encouraging and motivate us to continue delivering the best possible service to all of our clients.
If you have any friends or family members who may benefit from our services, please don't hesitate to refer them to us. We would love the opportunity to help more people and make a positive impact in our community.
Thank you again for taking the time to share your feedback. Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us. We are always here to help.
Texas 1 review 0 helpful votes
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Great
November 18, 2024
Great wonderful awesome great wonderful amazing awesome great amazing awesome great amazing awesome great amazing awesome great wonderful fantastic
Date of experience: November 8, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear Alphonzo,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations.
At LED Factory Mart, we strive to provide excellent customer service and top-notch products, so it means a lot to us to know that we succeeded in doing so for you. Your feedback is greatly appreciated and will serve as motivation for us to continue delivering the best possible experience for all of our customers.
We truly value your business and hope to have the opportunity to serve you again in the future. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you again for choosing LED Factory Mart and for supporting our company. We look forward to seeing you again soon!
Exchanging my jeep lights
November 17, 2024
David was on it all the time, had patience, and explained everything step by step so I would not get confused my shipment came on time and they are still on if I am ok with my order 100 percent! Satisfied😉
Date of experience: November 7, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear Rosa,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
Michigan 1 review 0 helpful votes
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Christmas gift
November 16, 2024
The box was not in great shape and it rattles, so I will wait for my husband to open it the end of November when we have our Christmas to see if anything is broken. I tried to look, but cannot tell myself.
Date of experience: November 6, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear Pamela,
Thank you for taking the time to share your feedback! We truly appreciate your review and understand your concerns regarding the condition of the box. It’s important to us that our products arrive in perfect condition, and we regret that this was not your experience.
We encourage you to inspect the contents once you and your husband have the chance to open it. If you find any issues or if anything is damaged, please reach out to our customer service team. We are here to assist you and will do everything we can to resolve any problems promptly.
Your satisfaction is our top priority, and we want to ensure you have a wonderful experience with our product, especially during the holiday season. Thank you again for your understanding, and we hope that once opened, everything meets your expectations. Wishing you both a joyful Christmas celebration filled with happiness and great memories! If you have any further questions or need assistance, please don’t hesitate to contact us.
California 1 review 0 helpful votes
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Good quality and easy to install!
November 15, 2024
Fast delivery and amazing lights! Definitely recommend!
Date of experience: November 5, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear yedith,
Thank you so much for your kind words and 5-star review! We are thrilled to hear that you had a great experience with us. Our team works hard to provide excellent service and it is always rewarding to receive such positive feedback. Your satisfaction is our top priority and we are glad to know that we were able to meet your expectations.
We really appreciate you taking the time to share your experience and we hope that you will continue to choose our services in the future. If there is anything else we can do to make your experience even greater, please do not hesitate to let us know.
Thank you again for your support and for being a valued customer. We look forward to serving you again soon!
Pennsylvania 1 review 0 helpful votes
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Nice product...but!
November 15, 2024
I ordered Rafterlill lights for a 2022 Toyota 4 Runner TRD Sport. How ever,as nice as they are,these do not fit my car 😑!
Date of experience: November 5, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear George,
We are sorry to hear that the Rafterlill lights you ordered did not fit your 2022 Toyota 4 Runner TRD Sport. We strive to provide high quality products that are compatible with a wide range of vehicles, and it is disappointing to hear that this was not the case for your specific model.
We appreciate your feedback and want to make sure that you are completely satisfied with your purchase. Please reach out to our customer service team so we can assist you in finding a suitable solution or potentially offer a refund or exchange for a different product that will fit your vehicle properly.
Thank you for bringing this to our attention and we apologize for any inconvenience this may have caused. We value your business and hope to have the opportunity to make things right for you. Your satisfaction is our top priority and we are committed to providing excellent customer service.
California 1 review 0 helpful votes
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Great Quality
November 15, 2024
The quality of the product is as expected but the shipping took a little longer than expected. I was told 1 to 7 days to ship and I wasn't expecting it to be here in 1 to 2 days of course because I didn't pay for faster shipping, but it took 10 days to get to me, which was annoying.
Date of experience: November 5, 2024
David M. — LED Factory Mart Rep
over a year ago
Dear Brenden,
Thank you for taking the time to leave a review. We are glad to hear that you are satisfied with the quality of the product you received. We strive to provide high-quality products to all our customers.
We apologize for the delay in shipping your order. We understand how frustrating it can be when there are delays beyond our control. We appreciate your understanding and patience during this time.
We are constantly working to improve our shipping processes and ensure that orders are delivered in a timely manner. Your feedback is valuable to us, and we will use it to make necessary improvements.
If you have any further concerns or questions, please do not hesitate to reach out to our customer service team. We are here to assist you in any way we can.
Thank you for choosing our products, and we hope to have the opportunity to serve you better in the future.
Dear Customer S.
We appreciate your feedback and are glad to hear that you found our warranty process easy to use. We apologize for any inconvenience caused by the shipping fee for your replacement lights. We strive to provide the best possible service to our customers and will certainly take your feedback into consideration as we continue to improve our processes.
If you have any further concerns or require assistance, please do not hesitate to reach out to our customer service team. We value your business and hope to have the opportunity to serve you better in the future. Thank you for bringing this to our attention.