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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I was a little on the apprehensive side when I ordered this jacket, but just for sizing. I took the advice of most of the reviews and ordered one size larger. I am 5'-8" tall 160lbs. I wear a 42R sport coat,which is considered a large, and I wear XL Tee shirts because I like them baggie, don't like the love handles showing even though I'm over 60. Chest measures 43-44 I purchased an XL.The fit was perfect for me. I also have just enough room to wear an insulated hoody under the shell. Winter rides in NJ are pretty cold. The sleeves are long for wearing as a jacket, but for riding they are perfect. I rated everything 5 stars except for durability, I've only owned it a day, but looking at the construction of the jacket it looks like it will last a long time. One of the guys I ride with paid double what I did, and his looks and feels like the same jacket. I would recommend this jacket and Company to anyone. If you ride you will love all the pockets!
Jacket looks great! Very high quality. I usually ware a XL and I read the other reviews so I bought a XXL but this jacket runs even smaller. If you want to put a sweet shirt under the jacket get 2 times the size.
The jacket fits great but there's no way I can put a sweet shirt under it.
This is a quality jacket for the price. As others have stated, a real heavy, thick jacket. True to size. Time will tell how durable it is, but it appears to be very well made. I don't think you can go wrong when considering the price point.
I've worn this jacket on several rides now, air vents open and closed, it's comfortable,stylish and a great value for the price, I would recommend this jacket to anyone that owns a motorcycle....
This Jacket rocks. It is a quality product. I am happy with the pads for safety, and pockets for knick knacks. I do not use the pockets, the jacket is stiff and I usually wear a small pack or put my wallet and other pocket items in the saddle bags. There are vents front and back for summer with arm vents as well. The smell the fresh leather is intoxicating. I rode through a brief rain and didn't feel it and I was bone dry when I arrived at my destination. The only negative I have with the jacket is, because I am tall and skinny, the stomach is larger than I need and the waist is about an inch short. It rides up on my waist just a little bit. I did buy an XL, I am 6'2" and 190lb and I have this issue with almost all clothing. This is a great jacket, the arms are the right length which is rare for me. Jacket is still new, and I hope that the elastic on the waist holds up for a long time. I like this jacket. I will buy another only difference is ill buy the straps to tighten waist instead of the elastic. This jacket is very comfortable to wear and is defiantly the heaver of two ($300ish) leather jackets I have owned. I almost don't notice the jacket while riding.
It is a great jacket it you can find one that fits. I fit into most X-Large coats with room to spare but even at 3X-Large (after trying the X-Large) the jacket was very tight in the shoulders and arms. Waist and torso were fine though. It is a great jacket and feels very padded and secure, IF you can find a fit.
Great jacket at a Great price. I am 5'10" 200lbs, I usually wear 3XL, so ordered a 4XL, it arrived, and found it to be just a little tight, returned it for a 5XL< and it fits like a glove, only problem is side pocket are to small for my hands. I have seen a similar jacket advertised in a well known motorcycle company, had the same design with the same look, only difference was it had the company logo on the front above left pocket, it sells for $475. I will continue to support LeatherUp, and recommend them to anyone, they earned my business for life.
Had to return my Large for a XL,no problem. The jacket is very heavy and warm with all kinds of zippers and pockets. once you put it on it don't seem as heavy and fits very snug. I believe it needs a breaking in. I can't believe the quality you get for the price, after looking other places for leather jackets. The zippers look to be heavy duty. I have worn it on the bike with temps in the 32 degree range with snow bibs and heated glove liners. Any colder and I go to the Thermo Suit. I don't think you would be dissapointed with this jacket. Its cool looking even for a 70 year young man.
Just a little snug but awesome. Very comfortable when riding. Great look and feel. Will be outstanding when it is broke in.
The overall fit and finish of his jacket is very good, better than expected - and I expected it to be good. I would have preferred brass zippers but the ones on the jacket are all marked YKK so they should take some abuse. If you want to wear something bulky under the jacket you might want to order the next size up.
This is an excellent jacket for the price. I followed the other reviews on here and ordered at least 2 sized bigger than what was listed. The fit is perfect, the leather is already soft and the jacket is very comfortable. I would recommend this product to everyone. Comes with lots of pockets, vented arms and chest for those hot days. All around great value. Now we will see how long it last, but the quality looks very good so far.
Super jacket with great versatility - the lacing on the waist and the snaps on the sleeves, makes for a custom fit. The protection on the elbows, shoulders and back is not noticeable when being worn. The zip-out lining is easy to to put back in - just put the liner on, put the jacket on over it, remove, zip and snap (having snaps at the wrist is great to keep the lining in place when I take the jacket off).
Wore this jacket on a weekend ride and it is very comfortable! The padding made me feel safe just in case....I am a new rider.
I bought this jacket for my girlfriend. Great Jacket! Great Brand! Quality material. I have a leather Xelement Jacket and I love it too. I drive a cruiser. Even though I think this jacket is more exclusive for dirt bikers, you can never be too safe on any type of motorcyle. The armor IS the best feature of this jacket. It is light, very tough, and good quality. You will not find a better deal.
my wife loved her new jacket. It fit perfect and looks great.
A great jacket for dirt biking. I can unzip the vents to let in more air flow if I get to warm. And I feel very protected if I were to ever to fall. I love it and such an awesome price too.
Lightweight. Very nice. My wife is very happy with this jacket.
Wow! ordered this jacket on monday and recieved it on wednesday morning.
Fast service. Great jacket with many wonderful details. Feminine, but not over the top. Have ordered many items from Leatherup and not have been disappointed with anything I have ordered. Will continue to order from you.
Very cute jacket, The touch of pink gives the jacket a subtle femininity.
I love the jacket it fits great and the vents help out when it's hot.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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