Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I would have liked to have gotten the jacket in Top Grain leather but the buffalo leather should hold up. Although I found other manufacturers that provide similar jackets I preferred the cut and style of this one. As for me I would have liked a bit longer cut in the torso. Other than that it's I nice jacket with plenty of ventilation and pockets.
Great looking jacket; but VERY heavy. Runs small. I usually wear a Large but had to order an Extra Large.
Great to wear in cold weather.
I have 5 leather jackets, and this is the best not only for motorbike, but also for daily use. I am 5'10", 178LB, no gut, but, wide shoulders. After reading many reviews, I ordered large, and it fits perfectly, except it runs a little bit short and tight at the chest. I guess, the shortness will be perfectly fine on the bike. Afte break-in, it should loose up little bit on the chest. My arms are not long, the sleeves fit well, not like others described, e.g. too long. The quality is super, and the look is great. It is not very heavy. For bikers, the weight is just right. I am very happy with it.
I would have rated this jacket a little better but it shipped with one of the armor pieces being larger then the other three and I have not gotten this resolved yet. I am waiting on Leather ups response. also the snaps that hold liner in at sleeve installed with maybe 3 loops of thread mine pulled out first time i took jacket off. I sewed it back in and checked other sleeve it was the same so just sewed it in better since I had the thread out. it is a nice Jacket for the money and as others have stated runs small
Great jacket, but the liner separated from the sleeve the first time I put it on! Need to get it re-attached.
I'm 6'0, 260 lbs. 51 inch chest (no shirt). I initially ordered a 4XL--it was too small. Got the 5XL, fits great. LOVE the feel and heft of the leather, and the armored shoulders and elbows. Add in the INSANE amount of storage capacity in the various pockets, and you have an outstanding jacket for riding that is off the charts in terms of value for the money. Love it so much I have two: one in black and one in brown.
This jacket fits me perfectly. I ordered a large. I am 6"1' and 164lbs. I love it. I used to have a leather non-riding jacket and it was either too stuffy or too cold when I was wearing it but it was better than nothing. This is great because I have the vents and I have plenty of pockets. Plus the price was amazing. I love it.
I went one size up and the jacket fits well. Very heavy thick leather that should cut the wind and be very warm.
great price compared to other brands. I'm looking forward to cool weather when I can put this jacket through it's paces.
For the price/value I love the jacket. The liner has one snap at the end of each sleeve. The very first time I took the liner out, one of the two snaps tabs broke off. The other was super feeble too, so took a needle and thread to sew them back on more securely. I live in FL and will be using this Oct-Mar. It can be 80 in the day and 40 at night so all of the vents and the fact the liner is removeable are a huge plus. Rest of the year leather would be too hot here so going back to textile then. I'm 6'3 220 and the XXXL fits well. I could have gotten away with an XXL, which probably would be a better proper tight fit, but I like mine a little loose. Sleeve length is perfect on this XXXL for riding position. Super quick shipping!
Very good quality and the styling is good looking. Very heavy and has lots of pockets for about everything
Item was well made. Delivery was very fast. I am very satisfied and will purchase again from Leatherup.
I love this coat. I have friends with similar coats that cost 2 to 3 times as much. A lot of the other reviews said to go up a size or two when ordering so I went up 1 size but it was way too large, When I reordered I got the size I normally wear it fit perfect. I am 6 feet 200 pounds with a little larger gut than I would like and the large fits slightly snug the way a motorcycle jackrt should. If you get the right size you wont be dissapointed.
The first jacket I ordered was a 2 XL and at 6 foot 3 inches and 220 lbs. you would think it would fit. I had to return it and order a 3 XL. Now when it came it fit like a glove and was of good quality. This jacket is a keeper at the price. I would recommend this product to anyone.
5' 10" 220 pounds with a slight beer gut. The 2XL fits great with just enough room to spare if I want to wear a sweatshirt with it. Overall a heavy but comfortable jacket with plenty of pockets ..
Had to send first one back lining zipper was bad could not remove from jacket ... snap on lining in sleeves were not riveted on correctly and would not snap in place
Leatherup paid for return shipping and sent out another jacket with in a week
Great jacket lots of features make sure you order at least one size up from normal
Mine fits great I wear a XL ordered a 2XL nice fit with a little room
Ventilation is very good
I would recommend this jacket ... JUST make sure to check all zippers and snaps as soon as you get it
I would rate it a 4.75 star rating
I like the jacket but did order one size larger and it fits good. Like all the leather jackets i have owned once this one gets broken in it will fit better. Wore it with all the vents open and stayed cool in the 100 degrees. Only problems I have is where the inner liner sleeve snaps on to the piece of leather, the small piece tore out of the netting. So I am going to take it and get that piece of leather sown onto the upper cuff. Also where the armor can be removed in the arms my fingers get caught in the netting, to bad the velcro doesn't go all the way across, maybe in the future I will get that done.
I got this jacket after carefully going over the sizing info, remeasuring and re-reading hte reviews on fit. I wear a 2X jacket, or sometimes a 3x - I ended up ordering the 4x jacket and it was too small. the zipper was 3 inches away from each side at the belly. I do carry my weight in my gut so it was not totally unexpected, but I thought it might just be a tight fit. The Jacket looked very well made and I loved the pockets and vent features. I returned it with no problem, but I did have to pay shipping back. They credited my card back right after receiving the jacket back at their warehouse. They did not have a 5X in stock and they can't tell me when they will either. I really liked the jacket so I will wait a couple more months before I start looking at something else.
Great jacket for the money. Not sure about durability yet but it feels like a pretty decent quality. Sizing: I'm a small guy, no gut, athletic build...I bought a small (normal size for me) and it fines fine.
I wear an XL and ordered a XXL fits me great. Heavy jacket will work well in Ohio. Only issue was tab for liner was not sewn to jacket in one sleeve. Other than that love. Saved good money compared to local dealers price
Love this jacket!! very heavy but very comfortable. Pokets should be deeper and wish they were closer to normal size, but overall great coat
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

