Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love the jacket, warm enough for cool evening rides even without lining, comfortable and great price
Since it's been so warm, I didn't get a chance to wear it until yesterday.
I LOVE IT!
I didn't have the lining in, but I really felt much safer with the armor and it really kept me warm. I can't wait till it's really cold!
Recomend this for every women with the need for a totally fem look, My wife love it for it and also told me that she really fells secure and comfortable, keep with this good prices and quality merchandise
this is a great fitting jacket and kept me nice & warm on a cool night bike ride....i real like it and would recommend this jacket!
love it..fits perfect.. quick shipping..only one thing, i wish the zip out liner had a cuff around the sleeve so wind didn't blow up as much. great deal
I love this product! It was worth every penny and I have used it already in this chilly weather, and I stayed warm and it fit great! I would reccommend and would shop here again! Already told all my firends that either have motorcycles or ride on the back of them all about this site!
Laura - New Jersey
Very warm, and I am glad to have the armor it has!
i bought this for my girlfriend, cyn!
she LOVES IT, first perfect and it is exactly what she wanted! =)
This was my Christmas present this year and and love it. It has nice weight to it and I will definitely ge plenty of use out of it.
This is a great jacket! Fits perfect and is warm in cold weather (with the lining). To buy this jacket locally would have cost twice as much! I highly recommend LeahterUp!
This jacket is great! It ts a perfect fit & has losts of advantages to it. Pockets, liner, armor, adjustable. You will love it, glad I purchased this one.
Cute Jacket! I bought this with the money I saved getting my husband a jacket from Leather Up also. I haven't worn this yet out riding because of the rain but I have worn it. Just out in the cold weather, it's nice and warm. I removed all the armor so I didn't look like a robot out walking around. I thought this was a great price for such a nice jacket.
Although still a little big on my 7-year old girl, it is exactly what I was looking for. The quality is great and the style adorable. I highly recommend this jacket.
Wife hasn't had a chance to use it yet but she tried it on and it fits okay. She love the styling of it.
Bought for my daughter and immediately went on a 1200 mile back road trip to Lake Superior, 92 degree days, 56 degree nights, one apocalyptic rain storm and a hoard of may flies, and the jacket could not have performed better. Above 90 in town w/o the liner it is too much, but below 60 at 65mph it was toasty. No complaints. Well there is the issue of the tassels on the zipper pulls that are right over each breast, looks funny and weird.
I purchased it for my wife because she is always too hot or too cold. We ordered the jacket with pink and it was a perfect fit with adjustment, depending on the bulk of clothing. Our first ride was with my brother and his wife on a overcast day with light drizzel. WOW, no complant of wet or cold after a intermitten 4 hour ride. The fit, confort and price were just right and that is why I am a return customer...
This jacket is awesome! I am a beginner and I definitely feel safer with all the protection it offers. It also looks great and fits like a glove. With the vents open I am cool in the Houston heat, but it will be warm enough when it gets cold too. I love it.
Fits & looks great. The shields are easy to remove & the jacket washes well in cold water and line dry. Love it & I wish they had it in blue too!
I recently bought this jacket, very good quality! I was surprised ant how comfortable it was with the armor in it!
this is a great jacket....love the 'armor' integration....fit was bit of a problem since i ordered much larger than i needed, due to all the comments....i normally wear a 14-16 top and the x-large is perfect....only improvement that i would suggest is to have a double zipper so that while seated on the bike, the jacket doesn't ride up the waist....i'll take it to someone to see what it would cost to do that since i do think the jacket worth the expense....buy it, you'll love it...oh, yes, delivery was so quick, a return was so easy...great folks to work with!!!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

