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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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John U.
Argentina
1 review
0 helpful votes
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Love the jacket, warm enough
October 10, 2019

Love the jacket, warm enough for cool evening rides even without lining, comfortable and great price

Date of experience: October 10, 2019
Mark L.
Argentina
1 review
0 helpful votes
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Since it's been so warm,
October 10, 2019

Since it's been so warm, I didn't get a chance to wear it until yesterday.

I LOVE IT!

I didn't have the lining in, but I really felt much safer with the armor and it really kept me warm. I can't wait till it's really cold!

Date of experience: October 10, 2019
Kimberly V.
Argentina
1 review
0 helpful votes
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Recomend this for every women
October 10, 2019

Recomend this for every women with the need for a totally fem look, My wife love it for it and also told me that she really fells secure and comfortable, keep with this good prices and quality merchandise

Date of experience: October 10, 2019
Adam R.
Argentina
1 review
0 helpful votes
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this is a great fitting
October 10, 2019

this is a great fitting jacket and kept me nice & warm on a cool night bike ride....i real like it and would recommend this jacket!

Date of experience: October 10, 2019
Sarah W.
Argentina
3 reviews
1 helpful vote
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love it..fits perfect.. quick shipping..only
October 10, 2019

love it..fits perfect.. quick shipping..only one thing, i wish the zip out liner had a cuff around the sleeve so wind didn't blow up as much. great deal

Date of experience: October 10, 2019
Shirley M.
Argentina
1 review
0 helpful votes
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I love this product! It
October 10, 2019

I love this product! It was worth every penny and I have used it already in this chilly weather, and I stayed warm and it fit great! I would reccommend and would shop here again! Already told all my firends that either have motorcycles or ride on the back of them all about this site!

Laura - New Jersey

Date of experience: October 10, 2019
Amy X.
Argentina
1 review
0 helpful votes
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Very warm, and I am
October 10, 2019

Very warm, and I am glad to have the armor it has!

Date of experience: October 10, 2019
Chris W.
Argentina
1 review
0 helpful votes
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i bought this for my
October 10, 2019

i bought this for my girlfriend, cyn!

she LOVES IT, first perfect and it is exactly what she wanted! =)

Date of experience: October 10, 2019
Jeff L.
Argentina
1 review
0 helpful votes
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This was my Christmas present
October 10, 2019

This was my Christmas present this year and and love it. It has nice weight to it and I will definitely ge plenty of use out of it.

Date of experience: October 10, 2019
Ruth X.
Argentina
1 review
0 helpful votes
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This is a great jacket!
October 10, 2019

This is a great jacket! Fits perfect and is warm in cold weather (with the lining). To buy this jacket locally would have cost twice as much! I highly recommend LeahterUp!

Date of experience: October 10, 2019
Deborah Z.
Argentina
1 review
0 helpful votes
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This jacket is great! It
October 10, 2019

This jacket is great! It ts a perfect fit & has losts of advantages to it. Pockets, liner, armor, adjustable. You will love it, glad I purchased this one.

Date of experience: October 10, 2019
Nick B.
Argentina
1 review
0 helpful votes
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Cute Jacket! I bought this
October 10, 2019

Cute Jacket! I bought this with the money I saved getting my husband a jacket from Leather Up also. I haven't worn this yet out riding because of the rain but I have worn it. Just out in the cold weather, it's nice and warm. I removed all the armor so I didn't look like a robot out walking around. I thought this was a great price for such a nice jacket.

Date of experience: October 10, 2019
Brenda E.
Argentina
1 review
0 helpful votes
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Although still a little big
October 10, 2019

Although still a little big on my 7-year old girl, it is exactly what I was looking for. The quality is great and the style adorable. I highly recommend this jacket.

Date of experience: October 10, 2019
Frank L.
Argentina
1 review
0 helpful votes
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Wife hasn't had a chance
October 10, 2019

Wife hasn't had a chance to use it yet but she tried it on and it fits okay. She love the styling of it.

Date of experience: October 10, 2019
Christine L.
Argentina
1 review
0 helpful votes
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Bought for my daughter and
October 10, 2019

Bought for my daughter and immediately went on a 1200 mile back road trip to Lake Superior, 92 degree days, 56 degree nights, one apocalyptic rain storm and a hoard of may flies, and the jacket could not have performed better. Above 90 in town w/o the liner it is too much, but below 60 at 65mph it was toasty. No complaints. Well there is the issue of the tassels on the zipper pulls that are right over each breast, looks funny and weird.

Date of experience: October 10, 2019
Thomas P.
Argentina
1 review
0 helpful votes
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I purchased it for my
October 10, 2019

I purchased it for my wife because she is always too hot or too cold. We ordered the jacket with pink and it was a perfect fit with adjustment, depending on the bulk of clothing. Our first ride was with my brother and his wife on a overcast day with light drizzel. WOW, no complant of wet or cold after a intermitten 4 hour ride. The fit, confort and price were just right and that is why I am a return customer...

Date of experience: October 10, 2019
James W.
Argentina
1 review
0 helpful votes
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This jacket is awesome! I
October 10, 2019

This jacket is awesome! I am a beginner and I definitely feel safer with all the protection it offers. It also looks great and fits like a glove. With the vents open I am cool in the Houston heat, but it will be warm enough when it gets cold too. I love it.

Date of experience: October 10, 2019
Frank U.
Argentina
1 review
0 helpful votes
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Fits & looks great. The
October 10, 2019

Fits & looks great. The shields are easy to remove & the jacket washes well in cold water and line dry. Love it & I wish they had it in blue too!

Date of experience: October 10, 2019
Jason N.
Argentina
1 review
0 helpful votes
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I recently bought this jacket,
October 10, 2019

I recently bought this jacket, very good quality! I was surprised ant how comfortable it was with the armor in it!

Date of experience: October 10, 2019
Thomas S.
Argentina
1 review
0 helpful votes
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this is a great jacket....love
October 10, 2019

this is a great jacket....love the 'armor' integration....fit was bit of a problem since i ordered much larger than i needed, due to all the comments....i normally wear a 14-16 top and the x-large is perfect....only improvement that i would suggest is to have a double zipper so that while seated on the bike, the jacket doesn't ride up the waist....i'll take it to someone to see what it would cost to do that since i do think the jacket worth the expense....buy it, you'll love it...oh, yes, delivery was so quick, a return was so easy...great folks to work with!!!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States