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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Stephen P.
Argentina
1 review
0 helpful votes
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Got these boots for my
October 10, 2019

Got these boots for my boyfriend for christmas he's usually a size 13 and they were too big so we went down to at 12 but overall they're great heavy duty motorcycle boot! AND HE LOVE LOVES THEM!!!

Date of experience: October 10, 2019
Dorothy B.
Argentina
1 review
0 helpful votes
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boots are comfortable and fit
October 10, 2019

boots are comfortable and fit well. appear to be durable. size is slightly larger. wore them several times and very satisfied with them.

Date of experience: October 10, 2019
Bob I.
Argentina
1 review
0 helpful votes
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I don't believe you can
October 10, 2019

I don't believe you can beat the price for the quality of boot purchased from this site. Boots of this quality elsewhere cost twice as much

Date of experience: October 10, 2019
Tony T.
Argentina
1 review
0 helpful votes
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Second purchase from Leather up,
October 10, 2019

Second purchase from Leather up, first pair of boots lasted 6 years. Just purchased another pair, heading to Sturgis next week, bought these because I liked the lug pattern on the soles better than my previous boots. The only thing that I haven't gotten use to is the shorter boot height, I think I like the taller pair, fits the jeans better. With that said, these are by far the best value and quality out there for the money.

This is a best buy for sure......

Date of experience: October 10, 2019
Ben K.
Argentina
1 review
0 helpful votes
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excellent product, fast delivery and
October 10, 2019

excellent product, fast delivery and great cost, will def. shop here again!!

Date of experience: October 10, 2019
Jeff P.
Argentina
1 review
0 helpful votes
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I am very pleased with
October 10, 2019

I am very pleased with these boots. They seem to be of very good quality, and they feel very comfortable. I would highly recommend these boots to anyone considering some.

Date of experience: October 10, 2019
Sam N.
Argentina
1 review
0 helpful votes
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I am extremely pleased with
October 10, 2019

I am extremely pleased with the Xelement 1436 boots. The quality and workmamship is superb. They fit well, the toe is wide enough to accosmodate my feet without pinching and the ankle opening is just rigth to be able to easily put them on and take them off as well as ride with ease.

Date of experience: October 10, 2019
Karen K.
Argentina
1 review
0 helpful votes
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Boots arrived on time, the
October 10, 2019

Boots arrived on time, the correct size and are exactly what I needed. Good solid construction, comfortable and the leather is very durable due to the thickness of the material. I used a 10% coupon, so delivered for around $76.00 is truly an unbeatable value for this high quality boot.

Date of experience: October 10, 2019
Ben J.
Argentina
1 review
0 helpful votes
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I can't speak on behalf
October 10, 2019

I can't speak on behalf of how long these boots will last yet as I have only had them for a few weeks. However, I took them on a 1000 mile road trip about 6-7 hours a day of riding and the boots were very comfortable. Reading all the comments ahead of time regarding these boots I knew they tended to run big, knowing that I went with my exact size and having wider feet these boots fit perfectly! During my long trip I wore these boots 12-16 hours a day and have absolutely no complaints!

Date of experience: October 10, 2019
Brian V.
Argentina
1 review
0 helpful votes
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Awesome boots. Quick delivery! Very
October 10, 2019

Awesome boots. Quick delivery! Very happy with these boots. Fit nicely, look nice and were a great buy at this price! You cant go wrong with these boots.

Date of experience: October 10, 2019
Joe X.
Argentina
1 review
0 helpful votes
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I've had these boots for
October 10, 2019

I've had these boots for about 6 months. The fit wasn't perfect, they fit well in the tow/length, but the heal was too big. I put in an extra insole and wear two socks and they fit well. The construction is to be desired, I know I marked them as 5 stars (only due to clicking the wrong one and you can't change it once its clicked) I would give them 1 star for quality. I loved them until the sole started coming apart up to six inches at the ball of my right boot. I called Leather up and they agreed there was a problem. Since there is NO WARRANTY on these boots, I was offered to have a shipping label sent to me and I could return them for repair, take them to a local shoe shop for repair and reimbursement of $20.00 or glue them myself. I then asked for Xelement's number to deal with them directly, Leather up owns Xelement.

Date of experience: October 10, 2019
Richard G.
Argentina
1 review
0 helpful votes
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Really nice boots but they
October 10, 2019

Really nice boots but they run big.

I just got my boots and for the $$ they are really, really nice. The leather is nice, stamped as water resistant and is nice and supple. I got them on Thursday night and wore them for 9 hours on Friday and they were great. Comfortable right out of the box.

They do run big however. Normally I wear a size 11 1/2 but buy size 12 shoes and add an insole for extra cushion. I initially ordered the size 12 in these boots, threw my insole in and still had room to get two fingers behind my heel. Ordered the size 11, threw in the insole and they fit really nicely. No hot spots or blisters even after wearing them for a full day right out of the box.

Overall I'm really happy with these. Great value for the dollar spent.

Date of experience: October 10, 2019
Paul C.
Argentina
1 review
0 helpful votes
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Just received these boots. Quality
October 10, 2019

Just received these boots. Quality looks good. Fits in length, with a little heel slip, like boots are suppose to do. If your not use the wearing boots like this or cowboy boots expect a little heel slip that's normal. We will see how durable they are as time goes on. Got here quickly. Only negative is I wish they came in different widths. I have a wide foot usually wear EE in cowboy boots, but they seem to stretch more as I wear them.

Date of experience: October 10, 2019
Ben Y.
Argentina
1 review
0 helpful votes
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Recently ordered 4 different pairs
October 10, 2019

Recently ordered 4 different pairs of boots and had them all shipped to me to try. I picked the pair I wanted and these were the winners. I sent the rest back and had a no-hassle experience with returning all of the other pairs.

The boots have a very thick sole. That was important to me. I was tired of shelling out $300 for boots that only lasted one riding season because the sole wore through. I can see these lasting a good long time. And the price point as very attractive as well.

The trick was getting the right fit. Everything I read about these said that they came one size larger than normal. I did not find that to be the case for me. My normal shoe size worked for me. I also swapped out the insole for a Dr. Schoill's Gel insole, but I do that on all my shoes. Your mileage may vary.

Overall a really nice looking and long lasting boot with the style I was looking for.

Date of experience: October 10, 2019
Amy R.
Argentina
2 reviews
0 helpful votes
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Great buy for the money.
October 10, 2019

Great buy for the money. I was hesitant ordering shoes online. I usually wear a big 13 or small 14 and ordered the 14. They fit well. They were a bit snug at first, but loosened up in a couple of hours. They have been the only shoe I have wore now for 4 days. Great buy!

Date of experience: October 10, 2019
John L.
Argentina
1 review
0 helpful votes
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This is my second pair
October 10, 2019

This is my second pair of similar style. My first (8 months ago) were the shorter zipper style harness boots with a smooth bottom. The sole wore quickly (I ride a road King everyday). I have about two weeks on these lug soled pair. They are great: Nice wide throat so they are easy to put on. The lug sole grips well. I love the style and the size 12 is just right. I wear them every day... good leather.

Date of experience: October 10, 2019
Donna I.
Argentina
1 review
0 helpful votes
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They Were A little small
October 10, 2019

They Were A little small for the size. guess I should have got the next size.

Date of experience: October 10, 2019
Chris H.
Argentina
1 review
0 helpful votes
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So far after 3 months
October 10, 2019

So far after 3 months boots are great, they do seem pretty loose even though I take a size ten boot with other companies. So not sure if half size lower would be best

Date of experience: October 10, 2019
Ruth R.
Argentina
1 review
0 helpful votes
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I ordered a pair of
October 10, 2019

I ordered a pair of these boots 4 years ago. Wore them almost every day. They FINALLY wore out. I just got my second pair in the mail today. I live in these things. They break in relatively quickly and once they do, they're very comfortable. They do run large. My first pair, I ordered a 12 and they were WAY too big. 11's fit like a glove. I have narrowish feet. Delivery was fast as usual. Great boots for under $80 bucks with a discount code. Thanks Leather Up!

Date of experience: October 10, 2019
Joseph Y.
Argentina
1 review
0 helpful votes
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I ordered a half size
October 10, 2019

I ordered a half size larger because of a review that I read. Don't do it. they are true to size. I had to return them and order the correct size. Return process was easy and I am very satisfied.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States