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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Melissa A.
Argentina
1 review
0 helpful votes
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Boots look great and good
October 10, 2019

Boots look great and good quality and fit.and like always GREAT PRICES!!!!! Will recommend boots &Leather Up to everybody.

Date of experience: October 10, 2019
Michael D.
Argentina
1 review
0 helpful votes
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This is a great quality
October 10, 2019

This is a great quality boot. The only reason I rated it a 3 on the fit was if you have a wider foot, this boot will be uncomfortable and probably not wearable. Unfortunately, it does not come in wide width...I returned it and ordered a similar one that did. Order a size smaller than your normal shoe. I am a 10 1/2 to 11 and ordered the size 10. The size fit me fine, just the width was too narrow.

Date of experience: October 10, 2019
Jim B.
Argentina
1 review
0 helpful votes
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GOT MY BOOTS ABOUT A
October 10, 2019

GOT MY BOOTS ABOUT A WEEK AGO AND THEY ARE GREAT LOOKED AT OTHER BOOTS THAT COST ABOUT TWICE AS MUCH AND THESES ARE MUCH BETTER I WILL DEFINATELY ORDER AGAIN THANKS FOR GETTING MY BOOTS DELIVERED LIKE YOU SAID

Date of experience: October 10, 2019
Nicole L.
Argentina
1 review
0 helpful votes
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These boots are bad to
October 10, 2019

These boots are bad to the bone. other riders have commented on how great they look, and i have had several people ask me about my boots on the road at traffic lights. I love the price compared to some of the other boot stores here in the DFW area. The sole is very heavy and they hold up well if you are on the road a lot like me.

Date of experience: October 10, 2019
Steven J.
Argentina
1 review
0 helpful votes
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Very nice and comfortable boots.
October 10, 2019

Very nice and comfortable boots. They run a little large, but the extra room can be taken care of by a cushion insert.

Date of experience: October 10, 2019
Christine I.
Argentina
1 review
0 helpful votes
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Great boot, well made and
October 10, 2019

Great boot, well made and comfortable, size spot on.

Date of experience: October 10, 2019
James V.
Argentina
1 review
0 helpful votes
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Great boot for the money.
October 10, 2019

Great boot for the money. They run large, I am always 10.5D but had to exchange for size 10.

Date of experience: October 10, 2019
Margaret B.
Argentina
1 review
0 helpful votes
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Great boots for the money.
October 10, 2019

Great boots for the money. Sizing was a bit off, but that's due to my wide feet so had to return for a full size up. Other than that, perfectly happy with my purchase.

Date of experience: October 10, 2019
Elizabeth X.
Argentina
1 review
0 helpful votes
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These are nice boots. I
October 10, 2019

These are nice boots. I was unsure of what size to order, so I went with my shoe size. I wear 10 1/2 in most shoes, and 11 in chippewa steel toe work boots. I ordered the 10 1/2. At first,I thought I would need to exchange for 11. The boots were pressing tightly against the top of my right foot, and I couldn't wear thick work boot socks. It is a fairly snug fit with regular socks. I decided to just go for it and see if I could break them in. I walked around for about a day, and then I tried a stretching trick over night. I put shoe trees in and also stuffed a rolled up sock into the boot, right above the trees. I wrote then again the next day, even went on a ride. They seem ok now. I would say, just order your boot size. They really do seem to be great boots. The tops of the boots do hit your legs, so bear that in mind.

Date of experience: October 10, 2019
Dorothy L.
Argentina
1 review
0 helpful votes
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Bought these to retire my
October 10, 2019

Bought these to retire my 20 yr old Doc Martens. I probably would have gotten the 13 in. ones but they were out of stock. But now I think those may have been too tall. These fit well, I ordered my regular shoe size (10.5). They were too loose with regular socks, but feel good with thick wool ones. They are a little loose in the heel in that it comes up when I walk, but they stay on just fine. So time will tell, I've read that is somewhat normal with new boots. After wearing for about an hour, I can feel them on my feet.. but I am used to lace-up footwear or none at all. Soles have good grip. I will probably see about putting some leather waterproof conditioner on them, since they are a matte finish. I'll always wonder how the 10s would have fit, I probably should have bought both and just returned the ones that didn't fit best. But overall I am happy, and love my new boots! Ordered on Saturday night, got them on Thursday. So great overall experience.

Date of experience: October 10, 2019
Ruth Q.
Argentina
1 review
0 helpful votes
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Great boots, just wish they
October 10, 2019

Great boots, just wish they had a smaller size than 8.

Date of experience: October 10, 2019
Dan N.
Argentina
1 review
0 helpful votes
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These boots are quickly becoming
October 10, 2019

These boots are quickly becoming my everyday footwear. Love the lug sole and fit.

Date of experience: October 10, 2019
Mary E.
Argentina
1 review
0 helpful votes
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Great boot, very comfortable and
October 10, 2019

Great boot, very comfortable and sizing is spot on. I ordered my normal size and they fit great.

Date of experience: October 10, 2019
Lisa P.
Argentina
1 review
0 helpful votes
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Excellent buy. Total live these
October 10, 2019

Excellent buy. Total live these boots. I do wish they came in an 11 1/2 but with insoles &a i had a local leather shop tighten up the rear heal stram and now they dont have that little bit of a loose heel. But over all a great purchase. Wear an 11 1/2 got a 12. Think the 11day would have been to tight.

Date of experience: October 10, 2019
Elizabeth D.
Argentina
1 review
0 helpful votes
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Wore these boots on a
October 10, 2019

Wore these boots on a three day trip and was real comfortable. Size is true but like other reviews I read you need to wear thick socks to keep them from slipping up and down on your heel when walking. Glad I went ahead and made the order.

Date of experience: October 10, 2019
Anna G.
Argentina
1 review
0 helpful votes
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My first order from LeatherUp
October 10, 2019

My first order from LeatherUp and I could not be happier. Superb boot, with taller heal makes it ideal.

Date of experience: October 10, 2019
Laura D.
Argentina
1 review
0 helpful votes
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A great quality set of
October 10, 2019

A great quality set of boots that I don't regret purchasing. The only problem I had was with my right boot being a bit too small for me but I blame my foot for that and am patiently breaking it in and is already starting to feel better. You can't get a better price anywhere else on these boots and they are well made and worth the purchase!

Date of experience: October 10, 2019
William O.
Argentina
1 review
0 helpful votes
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I can say that these
October 10, 2019

I can say that these boots were an excellent purchase and are as good as anything out there.I put them on the next day they arrived and wore them for 10 hours, without and pain or problems. As for the quality I have compared these boots to many costing 3 times as much and the quality is just as good. The finish is great without a blemish. I also like the orange colored safety sole. Delivery was very quick only 8 days after I placed my order. I am very happy with these boots and plan on buying a second pair of Xelement boots.

Date of experience: October 10, 2019
Pamela J.
Argentina
1 review
0 helpful votes
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An excellent pair off boots
October 10, 2019

An excellent pair off boots at an excellent Price!

Date of experience: October 10, 2019
Mark K.
Argentina
1 review
0 helpful votes
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Why are so many people
October 10, 2019

Why are so many people so quick to judge quality based on price? I've read some comments talking about how this boot or that boot is better because of it's name brand, or that something is the "Cadillac" or the "Harley" of its type. These boots arrived promptly and were exactly as advertised. They were cofortable right out of the box, no "Break in" period required. I'm a musician and a biker, so I spend countless hours on my feet in these, and I can tell you: they're as good as anything out there. Tough, rugged, good-looking, comfortable, and yeah, AFFORDABLE!! In my opinion, that puts them in a class ABOVE the rest, not below! I'll be buying from these folks again, and soon!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States