Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very nice mesh jacket. It is very stiff and scratchy but other than that you can't find a better deal. Hopefully it will break in and get more comfortable.
For the price it's a good jacket. I had to send the first one back because it was to small. Bet very happy with the second one I received. Time will tell how it is how it holds up so far so good.
I am six feet , 210 lbs....ordered double extra large....not overly large, the sleeves are perfect..ie..a little long so when your arms are at the handlebars....the sleeves dont go to your elbows.....nice...only had the opportunity to wear jacket couple of times.....lets the air thru, and is comfortable.......
the price was great with free shipping, and from order placement to delivery was less than five days....
I am extremely satisfied with my purchase to date...Jeff in Door County, Wisconsin
This jacket is perfect for hot summer weather when wearing a leather jacket is just too hot. Doesn't look like it would be cool, but it is. I usually wear XL, but ordered a XXL and it fit fine. I have long arms and the sleeves were plenty long enough. Great price for a nice cool jacket
I also let my brother try the jacket. Now he wants one.
Great jacket for the money, this is the second jacket I got from Leather Up. The first one was also great. The only thing complaint I would have is, the inside pocket has a velcro closing system. It seem that the piece sewn on to the pocket flat always sticks to the mesh lining. I can see where this will over time will start to fray the liner. I'm considering removing it. Everything else is top knotch, worth twice the cost. Great jacket for those summer rides.
Bought this jacket for the mech type, I put it on in 80 deg heat and had my doubts about the effectiveness to keep my cool when riding. As soon as I took off it was like instant cooling I rode all day with it on even when the weather got up to 90* very good jacket for the price, my only complaint would be is the material seams kind of chintzy and I would hate to snag it on something and rip it. The armor seams to be good, I've had other jacks made by the same Xelement brand. Jacket is lightweight, and easy to wear.
Priced right. Fabric was heavier than expected, but well ventilated.
I bought this jacket for my husband and he really likes how lightweight, comfy and cool it is. However, one of the snaps on the arm adjustments broke loose from the material on the very first day he wore it. He was able to repair the snap with some pliers but that was a little disturbing for a brand new jacket. Regardless, I'm sure we will get our moneys worth from the jacket as the price was extremely reasonable.
got it today in mail Had to mail frist one back was a bit to small for me I am 5-8 235LB tryed to get the large but was to tight no problem getting a exchange fast delever back the xl fits great great jacket for the price
This jacket fit well and I think will be much better than riding without a jacket once the weather gets warm. Bonus that the armor was included unlike a similar item from the H-D dealer.
Fit was good. i usually wear an XL and the XL fit perfect. Sleeves are alittle tight around the wrist. Would be nice if they would adjust larger to allow more air flow through your sleeve. Overall nice jacket and lightweight.
This jacket fit perfectly and is better than I hoped for...Outstanding product for the price..
Shipped extremely fast fits nicely the adjustable straps on the arms and waist help costomize the fit. It extremely cool to wear while riding have worn it on a few days that were pushing into the low 100's and was comfortable in it.
Great jacket for the price. I have not had to test the effectiveness of the padding, but It feel pretty durable and air flow is FANTASTIC. 90 degrees was no problem in this jacket.
/////BREAK/////PREPARE TO COPY///// I am 5'10" 220 lbs. 34"waist my check with a tape measure is 45" I ordered a XL and it fit's great. I am athletic, I have LATS. My sexy V shape body does not allow me to wear American Eagle Outfitters clothes because those are not made for real AMERICAN MEN, they are for Euro's and ladyboys. This jacket is awesome.....got get yours.
It is good price to have, light weight like they say here, more suitable for summer. I just got it recently so may use it next summer. Order it can't be wrong, if you want a light weight and very breathable one.
Great jacket! I love the light weight and good fit. The two outside zippered pockets and the velcro closure inside pocket are secure enought for a wallet, change, sunglasses or any other small items that you would like to carry with confidence. The velcro closures at the waist and cuffs allow for a good range of adjustment, as do the elastic and snaps on the sleeves. I also like the reflective piping in the seams which makes the jacket very visible at night. The level 3 armor seems very substantial. I found the back armor to be slightly thinner than some other jackets I have seen, but this may have been done to reduce weight and increase flexibility, making it less bulky and more comfortable. I have worn this on hot days and I have to say it doesn't feel any different to riding in a tee shirt. For me I find that any piece of protective equipment is only good if you wear it and that means its got to be comfortable. This one seems to fit the bill, especially at this price point. I have a much more expensive jacket that spends most of its life hanging in the closet because its too heavy and too hot. Since I recieved this one, I wear it every time I ride. Nice product, great price.
Great, breezy, summer jacket. It may not be waterproof, but it does keep you warm even when riding wet. I felt comfortable, even warm, riding in the rain at speeds under 30mph. Once the rain let up, the jacket and my shirt dried out quickly. If you have a bit of a gut, order a size up. I wear 2XL, I ordered a 3XL and it fits perfectly, covering everything. The jacket arm buckles really made this secure on me and kept the elbow protectors in place.
I ordered this jacket for my husband. I ordered the pink and black one for myself. His jacket fits great. He's about 5 feet 11 and about 195 pounds. I ordered the xl and it fits perfectly. We live near Houston.TX. The weather hasn't gotten very hot yet. But it has been around 70 to close to 80. We've worn it then and it's kept us nice and cool. I order from leather up frequently and I'm always happy with my purchases!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

