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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I don't know what I was expecting, but it sure wasn't this! This jacket is amazing. It looks heavy and hot but when you wear it, you stay cool! The wind goes through it and keeps you really cool. Definitely recommend this for summer!
Ordered one of these for myself and the pink and black one for my wife. The jackets are what you should expect. The price is great and the quality is good. Don't look for the high end protection as far as the padding goes in a jacket at this price. You are not going to get kevlar protection. But for what I paid, I am very happy. I wanted a light airy long sleeved jacket to wear on cool mornings and this one fits the bill just fine... Can't go wrong on this item.
This is a fantastic jacket! Cant beat the price and I got it in two days, just in time for the hot ride to Sturgis. Great air flow through the jacket, plenty cool. Im 5" 9 and 210 lbs with a gut and the XL was perfect. Highly recommend!!
I purchased this jacket about a month ago. Very pleased overall and the ventilation is fantastic. Riding in 95F conditions is much more bearable than in my Xelement leather jacket. I'm a L/XL and the 2XL purchased provides for plenty of room. The armor features are nice but, like others, I question the positioning of the elbow armor if something happens as they move around quite a bit. I doubt you can find a better jacket for the money.
On Sunday 09/22/2013 I was involved in and accident. A driver slammed on her brakes in front of me and I had to drop my bike to avoid rear ending her.
I was wearing my:
Xelement Men's CF-511 Mesh Sports Armored Motorcycle Jacket
Xelement Men's Classic Fit Denim Motorcycle Racing Pants
Xelement-Mens-Leather-Protective-Padded-Racing-Gloves
THE GEAR I WAS WEARING SAVED MY LIFE !!! When I had to drop my bike I rolled 6-7 times on the road and the jeans didn't even tear. Now the jacket is toast, but my insurance co. is going to get me another one. I went home instead of staying in the Hospital. All I got was a fractured knee and some nasty scrapes on my elbow. I am alive thanks to the Xelement gear I was wearing.
great jacket I'm in s.e. pa temps in 90s high humidity jacket felt like it wasn't even there. air goes right through, shieldsare great light weight. I would buy another one
Bought one last summer and was wearing it when the road rudely went left and I didn't. My legs really got beat up and I'm still hurting, but there wasn't a mark on me above the waist. Momma said no more riding so I gave it away. She relented, and after getting another bike, first thing I did was buy another of these. I'm 300 lbs and 6ft tall, a 4x is nice and snug. Sure, they are a bit warm when idling at a red light on an air cooled bike; but once you get going you forget its on and you're nice and comfortable. I recommend this!
I purchased this jacket for my husband. It looks great on him! He loves it too. Fits great, got him a large. Thanks Leather-Up!
Great jacket for the price! Works as advertised: almost cold on my first ride; 78 degrees F and 68 degrees RH. Flow a lot of air! I'm 6' 3 and 285; 4XL fit perfect. Would definitely recommend this jacket.
This was my first purchase and first motorcycle jacket. Great jacket, but like most of the reviews I read, it was rather short on me. Ordering and shipping was a breeze! Arrived on time or before. Great first experience. Keep it up. Will be hearing from me again!
Last summer bought a female version for my gf, she likes it. Found out the price was even lower now, then bought one for myself. It is really worth of money! Haven't wore it yet as still freezing cold here in NY but from the feedbacks of my gf, it is a great jacket with a great price.
October 2, 2013
Richard F. from Goldsboro, NC
On Sunday 07/14/2013 I was involved in an accident...5 broken ribs, broken collar bone, and a broken thumb, not to mention road rash. I purchased the Men CF-511 after reading some of the reviews from other NC riders, and got it at the same time my bike was getting out of the repair shop. Can't believe it I wore the Jacket for the first time in 90 degree HEAT, and I felt cool with the breeze that came through the Jacket. The Jacket keeps the direct sunlight off your skin and you are actually cooler with the Jacket on than without it. I only wish I was wearing it on 07/14/2013. I know diehard Harley riders want to be in shirt sleeves, however after you experienced road rash that will change. This Jacket the Xelement CF-511 is a great product for the price and I'd recommend it to anyone riding a cycle.
Great jacket, light but still provides protection in the areas where it's needed.
Needed a safe but lightweight jacket for Florida. This Jacket fits the bill.
Jacket fits well, and the armor is well placed. The material inside the jacket is a little bit scratchy on the skin, but not overly uncomfortable. I like the fit in the back of the jacket where it drops down to cover more of the lower back. There are quite a few snaps to customize the fit of the jacket that make it worth the money. The entire jacket does breathe, so wearing it on a chilly day may not be the best plan, but with warmer weather it is great.
Wonderful jacket fits snug what I wanted,my other jacket is a 3x fills good but heavy and big I wanted something light breathable it's a xl I'm 6 foot 230 lbs (dose not flap in the wind) thank you leather up.
I odered this on Monday night and had it Friday. I spent the day riding in it and man did it feel good. The jacket breathes very well and is over all very comfortable. I will definitely be back.
Can't beat this how weather mesh jacket for the price, just wish they had them in all grey or other lighter color. Plenty of adjustability, decent armor and great airflow for cooler riding in our hundred degree weather. Also purchase a similar one for grandson, who loves his and even wears it when he isn't riding.
Great jacket! Usually wear a large but ordered an extra large and it fits well. Got one in pink for my wife and she loves it! Will be doing most if not all of my future purchases from leatherup.com!!
Just an awesome jacket for the price. I had a chance to wear it this weekend on a nice long ride and it was a great addition. Another great product at a great price from Leatherup.com
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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