Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Jack H.
Argentina
1 review
0 helpful votes
Follow Jack H.
Unfollow Jack H.
Share Review
Report Review

Great feel. fit. Very good
October 10, 2019

Great feel. fit. Very good price. Durability unknown since I just got it but I gave it 4 stars since I feel its made well enough to last for a while.

Date of experience: October 10, 2019
Frank J.
Argentina
1 review
0 helpful votes
Follow Frank J.
Unfollow Frank J.
Share Review
Report Review

Great jacket for price. I
October 10, 2019

Great jacket for price. I was wearing it n low 70 degree weather and was a little chilled. Very nice for hot days. Feels like you are not wearing anything when mobile, and offers protections with armor and padding. Order 1 size larger

Date of experience: October 10, 2019
Frank Z.
Argentina
1 review
0 helpful votes
Follow Frank Z.
Unfollow Frank Z.
Share Review
Report Review

I'm just getting back into
October 10, 2019

I'm just getting back into riding. Bought this jacket because of other good reviews. It is fabulous!! Fit is perfect, it is light, and breathes really well. Good choice!!

Date of experience: October 10, 2019
Robert S.
Argentina
1 review
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

Awesome value. Works great, You
October 10, 2019

Awesome value. Works great, You can ride in 90 degree weather and it keeps the sun off of your arms while providing air flow to keep you cool. Plus the added benefit of lightweight armor. Should have bought this years ago!

Date of experience: October 10, 2019
Margaret H.
Argentina
1 review
0 helpful votes
Follow Margaret H.
Unfollow Margaret H.
Share Review
Report Review

I love the jacket. It
October 10, 2019

I love the jacket. It is very comfortable and works really well in the heat. I can ride during the summer without dying of heat stroke and still feel protected. The only thing I don't like about the jacket is the lining on the inside of the sleeve is starting to fall apart. It is like the mesh is being shreaded when I ride, maybe rubbing against my glove or watch.

Date of experience: October 10, 2019
Sarah B.
Argentina
1 review
0 helpful votes
Follow Sarah B.
Unfollow Sarah B.
Share Review
Report Review

I received the jacket very
October 10, 2019

I received the jacket very fast and the fit was perfect. I followed everyones advice and bought one size larger than my regular fit. I also used the fit guide provided and corretaed the two. Very nice jacket and for the money, it's fantastic.

Date of experience: October 10, 2019
Bob K.
Argentina
1 review
0 helpful votes
Follow Bob K.
Unfollow Bob K.
Share Review
Report Review

I have worn this jacket
October 10, 2019

I have worn this jacket in over 90 degree weather and not broken a sweat. It breathes very well and still has the armor just in case something happens.

Date of experience: October 10, 2019
John X.
Argentina
1 review
0 helpful votes
Follow John X.
Unfollow John X.
Share Review
Report Review

I've worn it in temps
October 10, 2019

I've worn it in temps nearing 100 and it's as comfortable as can be expected on a hot day. Can't wait for fall temps, so I can really enjoy it. I like everything about the jacket. Especially the price!

Date of experience: October 10, 2019
Elizabeth A.
Argentina
1 review
0 helpful votes
Follow Elizabeth A.
Unfollow Elizabeth A.
Share Review
Report Review

I LOVE this jacket. I
October 10, 2019

I LOVE this jacket. I took the recommendation to get the next size up. It fits perfect. And, it "Breathes". Amazing to ride in a jacket for protection and not sweat to death. I highly recommend it.

Date of experience: October 10, 2019
John X.
Argentina
1 review
0 helpful votes
Follow John X.
Unfollow John X.
Share Review
Report Review

Exactly as described: great product
October 10, 2019

Exactly as described: great product at a reasonable price.

Date of experience: October 10, 2019
Betty U.
Argentina
1 review
0 helpful votes
Follow Betty U.
Unfollow Betty U.
Share Review
Report Review

Jacket is true to size.
October 10, 2019

Jacket is true to size. I am 150 5'4" and the Med fits perfect. This is a hot weather jacket and meant for protection in hot weather. I ware a short sleeve T on the 85 and above days and a long sleeve T on the below 85 days. Wind will rush through the mesh outer shell to keep you cool. As the days cool off I will have to switch to a warmer jacket. This is not meant to be worn over a sweatshirt or other heavy outer garment. If you try then you will rate it as to small and not to size. The only drawback is the lack of a collar snap. I like to zip it all the way up on cooler rides but this gives little protection on the collar. Dont ride a night so cannot comment on the reflective trim but looks great.

Date of experience: October 10, 2019
Peter Z.
Argentina
1 review
0 helpful votes
Follow Peter Z.
Unfollow Peter Z.
Share Review
Report Review

Just received this jacket and
October 10, 2019

Just received this jacket and did a 120 mile ride up fire roads above Santa Clarita in 83 degree weather. Jacket is exactly what I was looking for, lots of air flow, protection, and comfortable. I ride a BMW 1200

GS. Most importantly is the fit as I look closely at reviews for clues. The last jacket I bought was a large and it is a bit baggier than I like for a motorcycle jacket. I am 5'9", 176 lbs, with a 32" Levis waist size and wanted a snugger fitting jacket. I ordered a medium and I love the fit. I can still wear a T-shirt and mock turtleneck T-shirt, together, under with a bit more room to spare. Hope this helps others with their sizing.

Date of experience: October 10, 2019
John B.
Argentina
1 review
0 helpful votes
Follow John B.
Unfollow John B.
Share Review
Report Review

Great summer jacket with armor
October 10, 2019

Great summer jacket with armor in all the right places. The fit was spot on. I have a 40" chest and 32" waist ...5'7" tall and 160 lbs. I ordered the small. Very comfortable. I wore it on a warm day with a regular t-shirt and long sleeve t-shirt over that as it was cooler in the day. I think with warmer weather this will be a t-shirt only kind of jacket.

Date of experience: October 10, 2019
Barbara I.
Argentina
1 review
0 helpful votes
Follow Barbara I.
Unfollow Barbara I.
Share Review
Report Review

These sandals are awesome!! They
October 10, 2019

These sandals are awesome!! They fit great ( I ordered a half size bigger), and feel super comfortable!

Date of experience: October 10, 2019
Shirley Z.
Argentina
1 review
0 helpful votes
Follow Shirley Z.
Unfollow Shirley Z.
Share Review
Report Review

The old lady loves em
October 10, 2019

The old lady loves em and wears them all the time around the house and outdoors...Only time she's niot wearing em is on the bike lol.

Date of experience: October 10, 2019
Barbara S.
Argentina
1 review
0 helpful votes
Follow Barbara S.
Unfollow Barbara S.
Share Review
Report Review

I bought this jacket for
October 10, 2019

I bought this jacket for a trip to the mountains in North GA, NC and TN. The fit was great and it worked well. Weather was 55 degrees in the morning and I was comfortable with a sweatshirt underneath. The afternoons were in the low 80's and the jacket was very comfortable. Air flow thru the jacket was great. Great jacket at a good price.

Date of experience: October 10, 2019
Thomas Z.
Argentina
1 review
0 helpful votes
Follow Thomas Z.
Unfollow Thomas Z.
Share Review
Report Review

air flow is good and
October 10, 2019

air flow is good and have only had short time but feel it is going to be a great warm weather addition to my riding apparel

Date of experience: October 10, 2019
Kathleen H.
Argentina
1 review
0 helpful votes
Follow Kathleen H.
Unfollow Kathleen H.
Share Review
Report Review

My wife has been asking
October 10, 2019

My wife has been asking for a vest for some time. She picked this out of many choices and just loves it. Fits and looks great. Thick heavy leather. I'm looking to replace mine with one of better quality from Leatherup.

Date of experience: October 10, 2019
Richard O.
Argentina
1 review
0 helpful votes
Follow Richard O.
Unfollow Richard O.
Share Review
Report Review

This vest is beautiful.... and
October 10, 2019

This vest is beautiful.... and the pockets rock! I'm a 34DD chest and thought I'd need a large, but I returned it for a medium. Their return process is super easy. Highly recommend!! All 5 stars!

Date of experience: October 10, 2019
Kathleen E.
Argentina
1 review
0 helpful votes
Follow Kathleen E.
Unfollow Kathleen E.
Share Review
Report Review

I couldn't tell which end
October 10, 2019

I couldn't tell which end of the stars was the highest rating... I meant for all categories to be the highest rating and it didn't let me go back to make sure. So, let me say I freakin LOVE MY VEST!!!!!!!!! It serves the purpose, and it happens to be beautiful. THANK YOU.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States