Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great feel. fit. Very good price. Durability unknown since I just got it but I gave it 4 stars since I feel its made well enough to last for a while.
Great jacket for price. I was wearing it n low 70 degree weather and was a little chilled. Very nice for hot days. Feels like you are not wearing anything when mobile, and offers protections with armor and padding. Order 1 size larger
I'm just getting back into riding. Bought this jacket because of other good reviews. It is fabulous!! Fit is perfect, it is light, and breathes really well. Good choice!!
Awesome value. Works great, You can ride in 90 degree weather and it keeps the sun off of your arms while providing air flow to keep you cool. Plus the added benefit of lightweight armor. Should have bought this years ago!
I love the jacket. It is very comfortable and works really well in the heat. I can ride during the summer without dying of heat stroke and still feel protected. The only thing I don't like about the jacket is the lining on the inside of the sleeve is starting to fall apart. It is like the mesh is being shreaded when I ride, maybe rubbing against my glove or watch.
I received the jacket very fast and the fit was perfect. I followed everyones advice and bought one size larger than my regular fit. I also used the fit guide provided and corretaed the two. Very nice jacket and for the money, it's fantastic.
I have worn this jacket in over 90 degree weather and not broken a sweat. It breathes very well and still has the armor just in case something happens.
I've worn it in temps nearing 100 and it's as comfortable as can be expected on a hot day. Can't wait for fall temps, so I can really enjoy it. I like everything about the jacket. Especially the price!
I LOVE this jacket. I took the recommendation to get the next size up. It fits perfect. And, it "Breathes". Amazing to ride in a jacket for protection and not sweat to death. I highly recommend it.
Exactly as described: great product at a reasonable price.
Jacket is true to size. I am 150 5'4" and the Med fits perfect. This is a hot weather jacket and meant for protection in hot weather. I ware a short sleeve T on the 85 and above days and a long sleeve T on the below 85 days. Wind will rush through the mesh outer shell to keep you cool. As the days cool off I will have to switch to a warmer jacket. This is not meant to be worn over a sweatshirt or other heavy outer garment. If you try then you will rate it as to small and not to size. The only drawback is the lack of a collar snap. I like to zip it all the way up on cooler rides but this gives little protection on the collar. Dont ride a night so cannot comment on the reflective trim but looks great.
Just received this jacket and did a 120 mile ride up fire roads above Santa Clarita in 83 degree weather. Jacket is exactly what I was looking for, lots of air flow, protection, and comfortable. I ride a BMW 1200
GS. Most importantly is the fit as I look closely at reviews for clues. The last jacket I bought was a large and it is a bit baggier than I like for a motorcycle jacket. I am 5'9", 176 lbs, with a 32" Levis waist size and wanted a snugger fitting jacket. I ordered a medium and I love the fit. I can still wear a T-shirt and mock turtleneck T-shirt, together, under with a bit more room to spare. Hope this helps others with their sizing.
Great summer jacket with armor in all the right places. The fit was spot on. I have a 40" chest and 32" waist ...5'7" tall and 160 lbs. I ordered the small. Very comfortable. I wore it on a warm day with a regular t-shirt and long sleeve t-shirt over that as it was cooler in the day. I think with warmer weather this will be a t-shirt only kind of jacket.
These sandals are awesome!! They fit great ( I ordered a half size bigger), and feel super comfortable!
The old lady loves em and wears them all the time around the house and outdoors...Only time she's niot wearing em is on the bike lol.
I bought this jacket for a trip to the mountains in North GA, NC and TN. The fit was great and it worked well. Weather was 55 degrees in the morning and I was comfortable with a sweatshirt underneath. The afternoons were in the low 80's and the jacket was very comfortable. Air flow thru the jacket was great. Great jacket at a good price.
air flow is good and have only had short time but feel it is going to be a great warm weather addition to my riding apparel
My wife has been asking for a vest for some time. She picked this out of many choices and just loves it. Fits and looks great. Thick heavy leather. I'm looking to replace mine with one of better quality from Leatherup.
This vest is beautiful.... and the pockets rock! I'm a 34DD chest and thought I'd need a large, but I returned it for a medium. Their return process is super easy. Highly recommend!! All 5 stars!
I couldn't tell which end of the stars was the highest rating... I meant for all categories to be the highest rating and it didn't let me go back to make sure. So, let me say I freakin LOVE MY VEST!!!!!!!!! It serves the purpose, and it happens to be beautiful. THANK YOU.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

