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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I bought this jacket in the mid summer due to the very hot days Denver was having 90-100 degrees. It was a bit snug when I first put it on but has loosened up since then. Even during the hottest days the ventilation worked very well. To have extra protection it is a great price for the jacket.
Very nice for the money. The one thing I do not like is the elastic cuffs in the sleeves that are not removable,
Shaune L. from Camby,IN
I love this jacket it's very nice for the $. It has good protection, looks nice and is a silver color so the sun won't cook you as much as with a black jacket which can just be terrible. The jacket seems pretty well made and has lots of pockets with a removable inner liner and armor pads. I ordered a 2XL and I'm 6'2" 190lbs and it fits me perfect with some room inside if I want to wear a sweater or something big underneath. I have wore this in 45 degree Indiana weather and it did nice and I'm glad I purchased it.
Greg S from Normal, IL. Have been looking for a jacket with protection as well as good looks and can be worn in cold or hot weather...and at a reasonable cost; Found it! I'm 5'8", 170 lbs with a 42 chest and 35 waist. The large fits perfect. It looks fantastic too. Rode in 45 degrees with a turtle neck pull over under and was very comfortable. I like the way the cuffs keep cold air from going up the sleeve. Read some bad reviews on this, but that is what they are supposed to do. Haven't tried the hot weather yet, so will have to wait for that to feel how the air flows through. Talked to another rider who has the same jacket and she loves it too! I highly recommend this jacket.
I'm 5'9" 155 lbs. Ordered and took a chance on a med. It fits just fine. Just getting into the 70's and had a 100 mile try out with it. I rode with and without the liner. Without the liner it let a lot of air in. While stopped the silver color seemed to help reflect the sun a bit. The snaps in the sleeves for the liner didn't seem to bother me much. The cuffs aren't that big of a deal. Really like the jacket.
6'0" 240 pounds, broad shoulders, beer belly. I bought this jacket for the NY summer weather. I took the liner right out. Good ventilation. I'll probably cut out the elastic cuffs. 3XL fits good, but could be longer in the waist.
Great quality for the money.
Not crazy about the Velcro collar which could be more comfortable.
Cool cool cool. The back of the arms is solid material and catches the air then shoots it up to the shoulders. Needs an air release in the shoulders to stop puff up(minor). The cuffs are a slight problem puttingon and taking off the jacket, takes about 10 seconds longer to get the cuffs just right, but once on the soft material is really comfortable. Jacket is well worth the money.
I bought this jacket for hot weather riding . The light color and the mesh material help keep things cool. The lining is helpful when it gets cool , very easy to put in or take out. I took the shoulder pads out because they didn't stay put but left the elbow and back pads in. I like the style and fit and would recommend it to others.
Great Jacket. Used to go to Wing Ding 35 in Greenville SC from North Port Florida and it was comfortable and dry even in the heavy rain that was with me the full 681 miles. it was also comfortable in the hot Florida sun.
Nice jacket zippers work good, however pocket linings occasionally come out when zipper vents are open. Comfortable I'm a medium, not over weight and a medium fit just right. I has good air flow though it could be better.
The product looks like it would be of a good wearing, however the chart didnt give a good description as to the fitting of teh jacket so it did fit to be worn.
The part in the the product description saying it is waterproof is a mis print.
I was hoping it was waterproof but was not the most important factors.
It is very cool in the hot florida heat, actually cooler than wearing a dark shirt for first 2 minutes being stationary.
I am very satisfied with the product.
More protection than my black leather jacket, and cheaper, and much more comfortable temperature wise, and more comfortable besides temperature.
I plan on getting the matching leggings.
The waterproof misprint needs to be fixed.
I would give it 4.5 stars, but can only choose between 4 and 5.
Purchased because of hot weather in Florida. it's not bad on a long run if you remove the liner. However, tried putting it back in the other day and one of the snaps sewed to the lining on the sleeve broke. I also don't care much for the cuffs on the sleeve. The picture doesn't show the inside of the cuff. Not for the summer. I'M 6FT AND 185, medium fits good, have another xelement jacket basically the same but black and large. It's way to hot when you stop, but the gray is better. I wear medium shirts, this medium is a good fit, snug. I'm going to remove the inner cuff as also mentioned in the reviews. Good price for it, will wear it more when and if it every cools down a little more.
Jacket is great in 100 degree texas heat. I'm 5'8", 235lbs, 34" waist and 53" chest-- so I got the 3x and cinched the waist down with the velcro, all is good for an inexpensive mesh jacket, after 30 days I'll remove the the inner cuff lining.
Great jacket for the money. I believe it is equivalent or better than my Joe Rocket AlterEgo that cost almost 3 times as much. Good protection, more pockets. Not sure about the sleeves; will be good inb colder temps, but may be uncomfortable in summer. Have to wait and see.
Listen to them when they say order big! I wear a 3x, and ended up with a 5x. I love everything about this jacket, extept the backwards main zipper. The Zipper pull is on the left side of the zipper instead of the right. I will get used to it, but it just seems a bit odd. The value of this jacket is fantastic! WELL built, good pockets, love the lining and look forward to many many rides! Dont let the price of this fool you, its a great jacket! AND, my cut works great over it.
This is a great jacket for a great price. Fits good, feels good.
This Jacket Is Awesome. I wear An XL Ordered A 2XL Fits Like A Glove...Also Very Fast Delivery. Down Side.. I Dont Like The Inner Cuffs
seems to be a good jacket for the price. only time will tell the true quality. but, so far so good!
Excellent Xelement jacket for the money. Large pockets, plenty of storage. There is even a gun compartment if you need a place to stash your 'piece' during a quick two-wheeled getaway. The elastic on the cuffs is nothing to complain about ( like others have ), even in summer. It keeps bugs out for crying out loud. The silver/gray color reflects the sun nicely and has better visibility. Why people buy black mesh jackets to supposedly stay cool in summer is beyond me. I guess black is supposed to be cool ( as in appearance ). I am 5'11", 132 lbs. and the small fits perfectly. Yeah, I'm a vegan -- what of it? Fast shipping and good packing. What more do you want? Get this jacket and be cool ( looking and comfort ). And keep your 'piece' at home. ;-)
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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