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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Great jacket for summer wear. Surprisingly cool while riding but can be warm at the stop sign. Good air flow and plenty of room when riding with extra length in the arms. Like all the pockets.
Great jacket! I'm 5'11" and 190 and ordering the XL instead of the Large was the way to go. Perfect for really hot days when you need something between you and the Sun. The champagne-colored mesh seems to actually reflect the heat when you're stuck at a long light on a hot bike over even hotter pavement.
Surprisingly, the jacket is really substantial and holds the padding just right. You definitely get a sense of confidence that this is good gear and will protect you if you go down.
Although the fabric might be waterproof, the jacket isn't. You can hold it up to the light and see through the mesh. The zip-out liner is nothing special and will not keep you dry, and is only useful when the temp drops below 70 or so. But when it's really hot, who cares if you get a little wet?
About the only thing I didn't like were the heavy knit inner wrist cuffs. They're totally out of place in a summer-centric mesh jacket and I cut them out with sharp scissors. It was a big improvement and made this jacket perfect!
Great Jacket! I am 6 foot 3, 205 pounds with long arms and a 46 inch chest the 2XL fits perfectly. The liner does a pretty good job. I rode in 53 degree weather and I was comfortable. I look forward to riding this summer in the cool mornings and warm/hot afternoon of the Pacific Northwest.
I usually wear a 2x (street clothes). Iordered 4x and it was WAY too small and I had to return it with a $16.00 shipping fee.
The jacket was out of stock for a while, I'm glad I waited. Got by on a 90 degree day and felt reasonably comfortable. I am able to keep the arm adjustments in place and get the jacket on and off o.k. Snug keeps the protection in place IF... Better to ride with than without, so get one, very worth it Ed W
Good quality and craftmenship, very comfortable and lightweight. Most important light in color, so very visible at a distance. I've seen comparable jackets advertised in current motorcycle magazines at well over double the price. Very satisfied, would purchase again.
Great jacket for the price. Quality seems fine. The cuffs are a bit odd. But no real problem, even on a 100 degree day. This is my second order from L/Up. Im very happy, so far.
Very fast delivery. Jacket was everything it was advertised to be, and maybe a little more. More than satisfied with the wearability and comfort of the jacket. Leatherup comes through again. Thanx guys.
Great jacket. Fits well and has velcro closures around the sleeves and neck. With the liner out, it feels like you don't even have a jacket on, great for hot days when you need protection. Haven't ridden with the liner in, but it looks warm. Great value for the price!
Great for warm weather. The gray color and mesh really helps on hot days. Liner ok for cool days, but breathes too well for this to be a cold weather jacket. What I dislike are the knit cuffs in the sleeves. They're tight, and seem hot in warm weather. Seems redundant to have them and velcro fasteners.
Overall its a good jacket for warm weather, but I'll have to get something else for the cold.
I ride in southeast Texas and it gets pretty hot. With the liner out , airflow is great and you keep much cooler that with a leather jacket. I wear a different jacket for winter riding, but the liner seems like it would keep you pretty warm. Very well made and more than worth the price. I am 6'2" 250lbs and usually wear a 2xl. I ordered a 3XL and it fits perfect.
Service was great as always, and shipping was fast!
Yesterday I T-boned a car that ran a red light. Hit him at full speed and went through the passenger window. My cycle was totally destroyed. Thanks to this jacket and a greet full-face helmet I walked... yes walked ... away but nothing but scratches. This jacket is FOR REAL!!!
Good jacket great price. 89 degrees was fine as long as I kept moving and so was a humid 50 degrees.
This jacket is more than I expected. Absolutely love and as always the price you can't beat it. Keep getting new gear leather up I've made 10 orders in 2 years and will continue. Don from Washington, In.
The jacket is comfortable and looks good. The only drawback is the cuffs are extremly tight and the jacket could be about 1 to 2 inches longer.
nice light weight, cuffs keep the bugs out with out choking the wrists. i think it runs a little small. liner has snaps for bottom of the arms, nice touch
Great value for the money. It is as described, fits well, and is comfortable. I have used it in 90 degree weather and it is much better than my black mesh jacket.
Great jacket. I weigh 205 and purchased the XL. Fits just right. The inside cuffs were too tight and confining, so I cut them off, allowing more airflow through the sleeves. The velcrow closure at the neck is very irratating, so I cut a piece of felt and put it on one side so it stays open. Good airflow. Light color is better than black, which absorbs heat. Sleeves are plenty long, which I like since I'm 6' 1".
This is a very comfortabel jacket. I wear it in the Las Vegas heat and stay nice and cool. I especially like the cuffs on the sleeves; they fit nicely over my gloves and keep the wind out very nicely. I also like the removable armor. In my opinion you can't beat this jacket, especially for the price!
The jacket is pretty good. The descriptions however are not correct. The jacket only has one inner pocket on the left side. The description says there are two pockets, one on each side. This is not a deal breaker for me but it would have been nice to have another one.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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