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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Good quality , comfortable even with armor in place. On 60 degree windy day rideing in the moutains i felt a little chill even with the liner! Jacket breathes very well. Cuffs inside at end of sleeves are a little snug and may cause sweating around wrists in warmer weather but a good jacket for the money.
This jacket is just what I was expecting and wanting. It's sharp looking and very visible. A great match for my silver helmet. At 6'1" and 200 lbs, I went with the 2XL and I'm glad I did...a perfect fit. Leatherup service was quick with a short delivery time. Overall, a great deal!
Great fit, great price, liner really makes the difference in the heat. Unzip it and the mesh really lets the air through.
Great jacket at a great price. I'm 6'0" 180lbs and a large fit fine though a little snug in the forearms. I desperately needed a mesh jacket for the summer and this fit the bill perfectly. So far I've purchased 2 jackets from leatherup and both were excellent quality at a great price. I'l'l be back for sure
Excellent product for the price. Very fast shipping. A little warm on those muggy 90+ degree Virginia summer days, though air does flow as long as you are moving - miserable in slow traffic. Cuffs are Velcro - not zippered (as advertised), and waist is also Velcro. Order larger than you would normally expect. Decent armor, nice removable quilted liner. Love the silver color!
Well made and very comfortable with nice features, I also like the Silver color for more visibility but could still use some reflective tape for even more visibility. I'm 6' 2 1/2" and 220 lbs and ordered 2XL and the it fits great, I just wish they would make a water/wind proof liner for it to go along with the quilted liner but this is a great jacket for the Price.
Gary Schafer, Swanton, Ohio
I have been wearing this jacket for about three weeks now, and I am please with what I got for the money. It's a sharp looking and well made jacket, especially for $70! There is really only one thing that I don't like about the jacket, and that is the sleeve cuff lining. It's just too bulky, and makes it kind of annoying getting my hands thru especially with the insulated lining in place. Other than that, I find the jacket very comfortable, well ventilated without the liner, and with the liner its warm enough down to at least 60 degrees. The snaps for keeping the elbow armor in place are excellent; better than the ones on my Teknic jacket
There are some things I should point out though since this is a review. Contrary to the description: there are no zippers on the cuffs (just velcro), there is no elastic in the wasit, there are no zippered vents (but why would you need that in a mesh jacket anyway?!), unless they are refering to the adjustment straps on the sides there is no kidney strap, and lastly, while the Tri-Tex fabric may be waterproof, you will get wet if you ride in the rain wearing this jacket.
Great Jacket, I wish I could tell you more but I read the other reviews and I agree on all accounts.
Great for summer, without the built-in liner. I am a new biker and feels secure with all the armor. Fabric is bright and provides good visibility during night... would recommend it!
Great value! Very good fit for a trim person. The only thing I don't like about the jacket is the cuff. This is a warm weather jacket and the cuff is not needed. In fact, it keeps air from going up sleeves. No problem...I am going to remove them. I like to feel protected even when it is warm. I wear my other Xelement jacket when it is cool.
If you like cuffs you will like this jacket. Unfortunately, I don't. This jacket is high quality, looks cool and a good deal. The cuffs are very thick and tight. I cut them out which isn't easy. If you don't like the cuffs then don't get the jacket. Otherwise it's great.
Great for the money. Am 6' 2" and 220 it fits fine. (a little snug with the liner in it) Would reccomend it.
This jacket is a must have. The fabric allow air to flow freely yet it is durable. Also with the heat of southeast Texas it is great to have a removable liner. The armor in the elbows, shoulders, and back offer more protection. I like the silver color because it helps me to be seen in traffic. This is a very cool jacket.
The jacket is perfect. I love the color, the fit, and look. Removable inner thread makes it nice for different climates and temperatures. This jacket is definitely worth the price. Even including shipping costs it still comes to much less than you would pay for such quality material with padding in local stores. Delivery was fast (2days to Canada). Thanks
Just got the jacket today. Quality is excellent. Zipper could be a little better but overall the jacket fits well and I ordered it large enough to allow a layer underneath if necessary, however I don't think I will have to use a layer underneath. Took less than a week to get delivery. Love it and most of all I love the price. Great deal and i recommend it to anyone. The color matches the color of my bike -- wow I am now color coordinated!
This is my first mortorcycle jacket, it fits great and looks better than on the computer screen can't wait to try it out as soon as the weather breaks .
great jacket at even greater price!! I wanted a cool rain jacket that worked and didn't cost alot-this is it, and it has padding (hope never need) Love it, and look to buy the matching pants and gloves-Coupons??
Lining fell apart, but primarily bought for the longer rides on warmer days, so that is ok, but the velcro at neck needs attention, it sticks and rubs you raw, only scissors can fix it...Cuffs have stretchy stuff that make it too warm for air flow. Go with straps at sleeve cuff and pad the neck trim and fix the liner issues with zippers and sleeve attachment, which broke first time used.
Not a bad good looking jacket for the price. I am 5'8, 200 lbs. and the XL fits great. Only complaint is that the liner is cheaply made. A zipper pocket on the liner was broken upon delivery and the zipper that attaches it to the jacket does not work well at all. I don't plan on using the liner much however. Not upset about the purchase.
Bought for 20yr old son. He is 6'3" and 200lbs. Bought XL and fit good. Well pleased with fit and quality. Everything I have bought from LeatherUp has been of the same high quality.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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