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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Sharon Z.
Argentina
1 review
0 helpful votes
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I am pleased with this
October 10, 2019

I am pleased with this jacket. It's well worth the price! I ride 40 miles each way to and from work, and I've been comfortable both in the cool mornings and the 85 degree afternoons. Good product and great service, thanks!

Date of experience: October 10, 2019
Mark T.
Argentina
1 review
0 helpful votes
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Exactly what I expected. Great
October 10, 2019

Exactly what I expected. Great jacket at a super price. LeatherUp strikes again, with the perfect product for the perfect price. Take out the liner and its great for warn days, put it in for the cool mornings. The fit was right on and the cuff lining keeps air from blowing up the sleeve. OUTSTANDING!!!!

Date of experience: October 10, 2019
Susan B.
Argentina
1 review
0 helpful votes
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I like the jacket but
October 10, 2019

I like the jacket but the cuffs are to tight and hot. I cut them off to about 1/4 inch feels much cooler now.

Date of experience: October 10, 2019
Sharon Y.
Argentina
1 review
0 helpful votes
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The jacket fits great and
October 10, 2019

The jacket fits great and is wonderful for hot days. The removable inner-lining will be going in here in a few weeks as it begins to cool off outside. This is exactly what I wanted at a price I am more than pleased with. The color also allows you to be seen well at night. For me, this is the best jacket for the price on this site.

Date of experience: October 10, 2019
Tony N.
Argentina
1 review
0 helpful votes
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I bought this one because
October 10, 2019

I bought this one because I wanted a light color for better visibility and wearing in the summer sun in Florida. It has turned out to be the right-stuff. A bit too warm at stops but amazing venting/cooling when under way. If yopu do perspire a bit, that only serves to cool you when you get going. The air just flows through it but you feel secure in its protective capabilities. The added armor adds litttle or no weight that is noticeable when wearing it. PLUS, it looks so cool with all of the "attachments" and hardware on it. As for winter riding, yes it does get into the 30s in Florida, like this week, you just zip in the quilted liner - easy to do - and it is plenty warm. The price speaks for itself - terrific. I am back to buy two other jackets, can't have too many, with one of them for my wife. She is just starting riding.

Date of experience: October 10, 2019
William M.
Argentina
1 review
0 helpful votes
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Very good jacket , good
October 10, 2019

Very good jacket , good quality , it's worth every penny you pay.

Date of experience: October 10, 2019
Brian O.
Argentina
1 review
0 helpful votes
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I bought this jacket based
October 10, 2019

I bought this jacket based on the overwhelmingly positive remarks. It is absolutely a summer jacket. I did ride in this jacket on 50 degree weather for half hour with no problem. The mesh really keep you cool. Outer pocket design is great more functional than pockets at waist. One thing that I don't like is the cuff. Why use heavy thick cuff when jacket is intend to be for summer use. The cuff is so thick that when you remove the jacket, you ended up removing the lining which is poorly attached. My solution was to remove the cuff completely. Who needs it. XElement should have use zipper instead. Other model that I bought use zipper and it works like charm.

Overall, I like the jacket. Will use it in warmer weather, and the other model when it is colder.

Date of experience: October 10, 2019
Amanda X.
Argentina
1 review
0 helpful votes
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Great Jacket!! I have used
October 10, 2019

Great Jacket!! I have used this jacket in weather ranging from 65- 93 degrees. the zip out liner was the key. It blocked the cooler air and with the liner out the mess vented perfectly to keep me cool. It is very light weight and moves with you.(not constraining) Cant beat the price and was delivered in just a few days.

Date of experience: October 10, 2019
Richard K.
Argentina
1 review
0 helpful votes
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This is my second motorcycle
October 10, 2019

This is my second motorcycle jacket. I wish that I had purchased this one first!. The quality of the jacket is excellent. The pockets are handy, and the zippers work really well. I appreciate the fact that this has a liner (that can be unzipped to wash - on a gentle cycle). The customer servive for LeatherUp.com was very helpful. I hope to do more business with them.

Joel Grant, Minneapolis,MN

Date of experience: October 10, 2019
Anna H.
Argentina
1 review
0 helpful votes
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Great jacket. I live in
October 10, 2019

Great jacket. I live in Texas. When it's hot and I sweat, this jacket sure feels good when getting up to speed. The incoming air goes through the vents and, honest injun, it feels almost like air conditioning. My only complaint is that the sleeve cuff is too tight -- makes it hard to take off and put on. I'm sure they will loosen up with use but right now they make me not want to put it on. I'm sure they will feel better come the cooler weather.

Date of experience: October 10, 2019
Shirley N.
Argentina
1 review
0 helpful votes
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Tough little jacket that can
October 10, 2019

Tough little jacket that can save you lots of cuts and scrapes. My injuries in a recent accident could have been much worse without this jacket. It was well worth the money. The jacket fits well and has many great design features to it. You won't be sorry on this one.

Date of experience: October 10, 2019
Dorothy U.
Argentina
1 review
0 helpful votes
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Shipping was very fast. I
October 10, 2019

Shipping was very fast. I have worn this jacket on two all day rides. Really like the comfort & warmth. Great price too. Have already recommended to several of my friends.

Date of experience: October 10, 2019
Rebecca Z.
Argentina
1 review
0 helpful votes
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Received the jacket sooner than
October 10, 2019

Received the jacket sooner than expected. It arrived in good condition. I am 6 feet, 160 lbs and bought mans medium. Arm length just enough. Wouldn't have gone bigger. Very pleased with it.

Date of experience: October 10, 2019
Peter T.
Argentina
1 review
0 helpful votes
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I give it 3 stars.
October 10, 2019

I give it 3 stars. It's a very light duty jacket. The light nylon material is the same thickness on the shoulders and elbows that's on the front. Most cycle jackets use thicker material at those potential impacts spots. The overall quality appears pretty good, but this is not a jacket for cool weather, even with the liner. The mesh always flows lots of air- even when it's cold. It's most noticeable to me on the arms, even with the liner, and there's no way to turn off the air flow. You'll want a different jacket for the cold. See those cloth tabs on the front chest pockets? Pretty stupid looking... and they flap in the wind- but they're easy to remove. My main criticism is the elastic sleeve cuffs. They use wide, heavy duty elastic, but even on my thin wrists they're extremely constrictive and uncomfortable. I haven't crash tested it, but I suppose if you plan on using this only for warm weather, it's better than a jacket with no padding- or, obviously, no jacket.

On the plus side, the quality appears good (if thin in spots) it fits well (except the cuffs), and looks pretty good if you take those stupid tabs off. I'm long waisted and wish the fit was longer (I got the medium), but it does have a zipper attachment for pants.

Date of experience: October 10, 2019
Michael H.
Argentina
1 review
0 helpful votes
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Worth the money. Collar corner
October 10, 2019

Worth the money.

Collar corner could have been a little better rounded, it scratches your throat.

Date of experience: October 10, 2019
Pamela N.
Argentina
1 review
0 helpful votes
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Great jacket, but definitely not
October 10, 2019

Great jacket, but definitely not for cold winter wear. I live in Florida, and on a cold day I thought it would be ok (it was only about 55 F), but man I nearly froze since this jacket breathes so well. For spring and even summer, this would be a great choice...looks cool. I normally wear xl and this jacket fit snug (but good).

Date of experience: October 10, 2019
Angela P.
Argentina
1 review
0 helpful votes
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Although I didn't get to
October 10, 2019

Although I didn't get to ride with it yet, it is everything I expected and more. I wanted some protection for warm weather riding and this will not disappoint. Fast shipping (I think they were knocking at the door right after I clicked the buy button).

Date of experience: October 10, 2019
Jack V.
Argentina
1 review
0 helpful votes
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Jacket looks great, feels great.
October 10, 2019

Jacket looks great, feels great. It is a real bargain for the price. The staff was extremely easy to work with. Instructions were clear and easy to follow for ordering and for any adjustments or returns that were needed. You will want to shop this site often.

Date of experience: October 10, 2019
Paul L.
Argentina
1 review
0 helpful votes
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I really like the style,color,
October 10, 2019

I really like the style,color, and the how well the jacket breaths. The bad thing is the inner wrist cuffs. They are really tight. They were designed to keep out cold air but this jacket is definitely a warmer weather jacket. Without the liner, this thing really lets the air flow. With liner in, its makes a great spring jacket. I would not use it in colder weather. It is now at alterations having the inner wrist cuffs removed. If not for this, it would rate five rather than four.

Date of experience: October 10, 2019
Ruth U.
Argentina
1 review
0 helpful votes
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I love this jacket!. The
October 10, 2019

I love this jacket!. The zip out lining makes it work well in chilly weather, but for most of the time, the warm weather of Florida requires a jacket that breathes well. This is it! The wind goes through it so well without the lining it really keeps you cool on hot days, and of course the armor provides the protection that hopefully I'll never need.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States