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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I have had this jacket going on a week now. The jackets here DO run small, although that actually works for a small guy like me!The quality is well above par, the look is really cool and it's nice and warm in 40 deg temps. No shoddy construction here. I really love the glowing skulls, mandarin style collar and the full body armor (ATGATT). My one caveat with this jacket is the liner. For whatever reason, the sleeves on the liner only go down the arms about 3/4 of the way so they don't make it all the way to my wrists. This really gets annoying having to try and pull it down as far as possible when putting the jacket on. It almost seems as though they gave me a liner to a smaller jacket, but I bought the medium which is the smallest jacket they make in this style. You don't really notice this once you get riding though. All in all very well made and I totally reccomend.
I read the reviews and ordered 2 sizes larger a 2x. I also am 5'10" and 190 lbs with long arms. It fit like it was made for me. I had it in less then a week. It is well vented, I was riding in 100 degree weather two weeks ago and felt like it was air conditioned. The graphics show up very well in the dark. You have made a customer for life thanks.
Received this jacket yesterday and all I can say isWOW. It is very heavy leather but surprisingly soft and supple. It has many vents and pockets all with heavy metal zippers. The distressed level is just right. I am 6'-0" and 195 pounds and the large fits like it was tailored to me. This is my third Xelement leather jacket and every one is better than the last. It shipped across the country in a week. Thanks.
seems like a good jacket but the pads in it make it stiff and hard to move in hoping it stretches out some have trouble having full motion of arms
Amazing jacket for the price. Looked at a simular one at harley 595.00. Thanks leatherup for the savings!
What an outstanding jacket. Just came to me today and it truly exceeded my expectations. Heavy duty, stylish, versatile, etc. At $249.00 I would have been happy but at $149.00......I am over the top!!
Best Jacket ever absolutely love it. Got the 2X I am 6 foot 2, 240 pounds fits like a glove very well made. Great in 50 -70 degree weather.
This jacket came faster than quoted, when it showed up, it looks even better than the picture, and feels very rich, no breakin needed. I love it this is my 7th riding leather of my life (since 1974) and is one of the tops. The fit was a bit smaller tham listed, I am 6'4" 260lbs I bought the 3XL and it is a perfect fit.
Quality, value, style. All the hoopla and stars are for real.
I've ridden with this jacket about 150 miles now and I really like it. It's warm and keeps the wind out. Looks good. Very heavy leather so if I go down that should help. I'm 5'11" and 215 lbs and normally wear a XL but I read the reviews and ordered XXL and it fits real good. How can you go wrong at this price?
Wow!!! The ultimate motorcycle jacket in every way. Worth every penny and more. The naked leather is so soft and thick it makes all my buddies jackets look like crap...It feels so comfortable on, makes you want to ride all day. Hot weather open the vents, cold weather is like nothing because the leather is so thick. The HPRG armor is fantastic. I smashed my elbow in a concrete wall to see what would happen and I did not feel a thing.
Awesome product!!! Very comfortable and quality product, especially for the price. Feels like I got a steal!! Highly recommend!
There's only one down side to this jacket... it smells VERY strongly like the chemicals that it's treated in... I had to store it in the garage because it smelled up the whole house. It's not the general smell of leather, but more chemical smell mixed with leather... I've cleaned it multiple times and the smell has only faintly faded... I do store it in the house now, but not in the closet with other clothes. Also, I bought a "small" and it is a little big for a size small... Otherwise, it is a great jacket!
Great, it is my favorite. Been wearing it for two weeks and is serving me well. For the price I recommend this product, heavy leather, great for that occasional slide across the asphalt. Zippers stick a little, and a seem is going out on the neck line. Nothing my seamstress can't re enforcer. I found the elbow armor a little stiff and pulled it out. (Maybe because I have chipped elbow)
Great coat! I did'nt know what to expect when I ordered it. Very Happy
I bought this Learther Jacket for my husband birthday, he has been very please with it. With the way it fits great and the zip-in-liner that was a plus also. He was speechless. he now whats some chaps that you carry and other items.
Thank You For All Help
Lucy Flores-Macfarlane
Excellent value... I think it looks sharp. The jacket is heavy-duty and comfortable. I'd buy it again if I had to do it over.
Very nice jacket, little heavy with armor, haven't rode with it on yet still hot here in Maryland. Just hope the tags on the zippers don't make to much noise
Very Pleased. Jacket is heavy and nice looking. It arrived quickly.
Recieved my jacket very fast. Looks great and fits even better. Found the armor in the sleeves to be a bit much, but otherwise very satisfied.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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