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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Great jacket except for two issues. The first one is that it runs very small. I normally wear an XL and I took the advice of the reviews & ordered a 2XL. I had to return it for a 3XL. The other issue is that there is no zipper stop at the top of the zipper, so if you pull the zipper up too hard it will come off at the top. The zipper issue is a cheap fix so I kept the jacket because it is very nice.
I can not believe how this jacket feels and looks great. I just took the bike out in 32 degree weather and oh boy!!!! this jacket protected me from the cold..
Love this jacket. I am constantly getting compliments on it. A little stiff with the armor in but remove it and its perfect.
Awesome jacket, fits well just remember it runs small, I normally wear a xl, had to order 3xl to fit good, other than that can't wait till spring to ride.
This is a great looking jacket. I am a small guy and after reading some of the postings on here I went with a XL and if fits me perfect. I took the armor out though as it just felt weird. Cant get a coat this nice and at this price with the same shipping rate anywhere else.
sick coat. love it. arm vents let a lot of air thru on hotter days. love the emblems. im a skull guy so fell in love $#*! soon as i seen it.!!!!!!
I ordered this jacket for my fiance as a birthday gift...He was so impressed and loooooves this jacket! I highly recommend it!
Great jacket. My husband loves it. Fits perfect. Both the vest and jacket came to us very fast. Great service and items from leatherup as always.
I'm 6'2" 190 I ordered a large and it fits me just fine. The morning I got it I rode from Detroit to New York. Once the armor is broke in you don't know it's there. Love the coat!!!!
the pictures on this web site do not do this jacket justice. it looks very nice, is soft, and not overly thick leather so that you can move. break in time time should be short. it has two outside pockets and two inside pockets. the reflective embroidering covers a lot of area and is a big plus. it offers a decent amount of protection, but i took the elbow pads out due to the fact they cause the sleeves to bunch up and look odd. the zip out liner is not a full liner, as in the sleeves only go slightly past the elbows(good thing if you tuck your gloves in your sleeves) and doesnt go all the way to the waist. its not a complicated process to remove it for warmer weather riding. the jacket looks great, feels great, and its not one of those that once you get to where you going your first thought is "man i gotta get this thing off." your comfortable with it both on and off the bike. good buy.
Jacket is great. very comfortable after a short break in period. Was a bit stiff at first. Liner goes in and out easily, but i haven't had much need for it since it is plenty warm anytime above 50. Even at 85 it is comfortable with vents on the shoulders inner arms, and sides. Reflective embroidery is very noticeable making it great for both day and night rides, or rides that start in the day and end in the dark. Armor comes out easily if you prefer it without.
Only downside i see is that the back armor is one big piece, making it difficult to store other than on a hanger. Cannot fold it to stuff it in a bag.
Really Like the jacket, and can't beat the price. I have gotten many compliments about how good it looks. its great quality. I have only gotten to wear it a couple times as I live in New Orleans and it has not gotten that cold to many times so far. It will be great for as bad as winter here is. I would highly recommend this to anyone that wants to get a great leather jacket at half the cost of other places.
It is heavy and the built in padding is great for protection, I am in the military and required to have reflective material, so this jacket comes in handy for not having to wear an extra vest over the jacket as it reflects and looks great at the same time.
Just awesome jacket. Order big cause made small other than that enjoy.....
My husband absolutely LOVES his new jacket! It's comfortable, the leather is great and the skull design is fabulous!
Jacket looks and fits great so far everything I ordered has been on the money
great jacke.t,comments,and where did you get it! i wear xlt order 3xl and it fits great. great price and better customer service!
A gift for my husband, He LOVED it. Very nice jacket. He shows it off all the time. Made very nice. Great coat for a reaaly great price!
Got my Jacket..very impressed with good quality heavy leather. I'M 5' 7" 200lbs. Weight lifter..Ordered XL alittle tight in the arms..but wearable even with armor left on. Great purchase..already ordered gloves
Love the jacket was very small for a 3x but it ended up fitting my son and He loved it so now I will be ordering a 5x .. great price
This jacket looks better in person than in the pictures. Quality is very good. The fit is VERY small however. I have bought 4 or 5 other jackets from LeatherUp and this one by far is the smallest fit. I wear a 2xl t-shirt, and I got the 5X which JUST barely fits. My other jackets are a mix of 3x and 4x. I was worried the 5X would be too big, but if there was a 6X I'd probably exchange it. I am 6'3" and about 260 by the way.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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