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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Martha B.
Argentina
1 review
0 helpful votes
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I was somewhat skeptical, but
October 10, 2019

I was somewhat skeptical, but figured I could return it if , I didn't like it. After receiving my jacket I was very impressed with the quality and craftsmanship. I will definetly purchase more of your products.

Thanks for a great jacket.

Date of experience: October 10, 2019
William K.
Argentina
1 review
0 helpful votes
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An excellent jacket. As I
October 10, 2019

An excellent jacket. As I have very wide shoulders ( I normally wear a 2X in a jacket), I ordered the 3X, and it fit quite well. The Jacket was shipped missing two buttons that hold the inner lining in place, but that was easily corrected without returning the jacket. For it's price, comfort, and protection, I would HIGHLY recommend this jacket to others. Thanks, Leather Up!

Date of experience: October 10, 2019
Cynthia Q.
Argentina
1 review
0 helpful votes
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I'm very pleased with this
October 10, 2019

I'm very pleased with this purchase. The day after opening the package, I started a 1,700 mile journey from Dallas to South Padre, Tx and back. Day 1 departure temp was 36 and the jacket was warm with the liner in and the neck warmer over my chin. The further south I rode the more layers I shed and the jacket was excellent in 70 degree weather! Plenty of airflow and kept me nice and cool for the duration in South Texas. Day 4, I was right back in cool weather heading to North Texas and the jacket was perfect weight and warmth. Sleeve length was just right. I wear a 48 suit jacket and recommend 2XL. Excellent value!

Date of experience: October 10, 2019
Laura R.
Argentina
1 review
0 helpful votes
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Man what can i say
October 10, 2019

Man what can i say i love this jacket, Just as much as my Boot's that i got here. This jacket is Awesome. my Biker friend's are so coming here when they need leathers. plus my Jacket was cheaper than anywhere else. I love the fact that between my boot's and Jacket i want to wear all of the time. Thank you so much Leather up.com I will be buying my chaps when i get more riding time under my belt. I love the fact that I will protected with this jacket when i got it and put it on. I loved it and it was everything that I hoped.

Date of experience: October 10, 2019
Steven P.
Argentina
1 review
0 helpful votes
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Quality heavy jacket for a
October 10, 2019

Quality heavy jacket for a great price. Im typically a 2 XL but based on the feed back in the reviews went with a 3 XL and it fits perfect. Iv been riding for the last two days in weather from the mid 60s to mid 30s and its been great.

Date of experience: October 10, 2019
Betty R.
Argentina
1 review
0 helpful votes
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love the jacket except for
October 10, 2019

love the jacket except for the collar. if i zip it all the way and snap it it pushes on my throat. jacket is wonderfully heavy and warm. like the removable armor too

Date of experience: October 10, 2019
Patricia A.
Argentina
1 review
0 helpful votes
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I must say that at
October 10, 2019

I must say that at first I was a bit skeptical of all of the positive reviews of the leather jackets on this site. I did my due diligence however and shopped around on the internet and at a couple of local stores and decided to get the Advanced Armored Jacket. When I lifted it out of the box all I could say was "wow!" This is a great jacket and really does the job in thickness, hot/cool weather, style, etc.

If I would give any feedback to leather up it is to improve customer service a bit but I guess they stay very busy. All in all a good shopping experience and great jacket!!

Date of experience: October 10, 2019
Sarah G.
Argentina
1 review
0 helpful votes
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Great jacket, I wear a
October 10, 2019

Great jacket, I wear a 46 so the 2xl fit perfectly. Also great company with great customer service. I will purchase again for sure.

five stars

Date of experience: October 10, 2019
Joseph D.
Argentina
1 review
0 helpful votes
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The wife and I love
October 10, 2019

The wife and I love the jacket.Plenty of compliments wherever I go.Nice riding jacket.Saaaaweet jacket.Tim,central,Minnesota

Date of experience: October 10, 2019
Janet F.
Argentina
1 review
0 helpful votes
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I was very skeptical about
October 10, 2019

I was very skeptical about ordering a leather jacket online, but did it anyway. This jacket is very nice! But believe me, they do run small, I normally where a XL and ended up sending it back and purchasing 3XL. Very good quality. It is a heavy jacket and kept me pretty warm on a ride in 35 degree weather. Put it on for the first time and felt like I had been wearing it for awhile! I looked at similiar jackets and they were double the price. You can't beat this jacket for the price!

Date of experience: October 10, 2019
John F.
Argentina
1 review
0 helpful votes
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I was very impressed with
October 10, 2019

I was very impressed with the quality of this jacket for the very affordable price! I took a chance ordering this on-line and I am very glad that I did.

Date of experience: October 10, 2019
Lisa M.
Argentina
1 review
0 helpful votes
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A very good deal for
October 10, 2019

A very good deal for the $$$. Solid leather and looks great. Very heavy! More so than I had thought. I might have to get something lighter for summer riding (this jacket can be HOT), but for fall and winter this jacket is the way to go.

Date of experience: October 10, 2019
Diane K.
Argentina
1 review
0 helpful votes
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Jacket is Awesome! You would
October 10, 2019

Jacket is Awesome! You would have to look long and hard to find a leather Jacket of this quality.

Date of experience: October 10, 2019
Martha S.
Argentina
1 review
0 helpful votes
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My husband loves the jacket.
October 10, 2019

My husband loves the jacket. Very warm. Would buy again!!

Date of experience: October 10, 2019
Amanda T.
Argentina
1 review
0 helpful votes
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THIS JACKET IS ONE OF
October 10, 2019

THIS JACKET IS ONE OF THE BEST OUT THERE,PERFECT,THERE IS NO WEAK POINTS , IF YOUR LOOKING FOR THE ALL AROUND BIKER JACKET THIS IS THE ONE.

Date of experience: October 10, 2019
Brian N.
Argentina
1 review
0 helpful votes
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This was my husbands Christmas
October 10, 2019

This was my husbands Christmas gift that he picked out and he loves this jacket. He's 6"2 about 220 and the 2XL is a perfect fit. The jacket has all the features he wanted, and it looks great. This was our first purchase from Leather Up and everything was smooth and the shipping was right on time. We will be coming back for more purchases in the future.

Date of experience: October 10, 2019
Pamela X.
Argentina
1 review
0 helpful votes
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My husband was so happy
October 10, 2019

My husband was so happy with his jacket and so was I,he looks great and the jacket was everything he wanted and expected,Thanks you so much.

Date of experience: October 10, 2019
Brian K.
Argentina
1 review
0 helpful votes
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I am 6'2" 175 lbs.
October 10, 2019

I am 6'2" 175 lbs. I ordered the XL. The little extra cut allows for sleeve length to be adequate. With my arms resting at my side the sleeves are approx. 2" below my wrist bone. I ordered this leather jacket with armor in the elbow and shoulder areas for the perceived protection it may offer. I would have liked to see some CE rated armor in the back area which it does not have. (only has light foam pad in lower back) Overall it is a good looking,heavy, thick leather jacket at a fairly decent price.

Date of experience: October 10, 2019
Cynthia L.
Argentina
1 review
0 helpful votes
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The jacket is a great
October 10, 2019

The jacket is a great fit. I really enjoy it and I am still wearign it in 80 degree weather and it keeps me nice and cool at riding speeds. I really am glad I bought this jacket. This is my first motorcycle and first motorcycle jecket. I coudl not be happier.

Date of experience: October 10, 2019
Scott Y.
Argentina
1 review
0 helpful votes
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Great! I rode in 35
October 10, 2019

Great! I rode in 35 degree weather and a light fog for approximately 30 mnutes with a light long sleve shirt under it. Totaly comfortable. Very high quality in all catagories. 5'8"@210. I ordered a xxL. Sleeves were slightly long for me but once on the bike they were perfect. Can't say enough good about the jacket and such a great" bang for the buck" compared to my local Harley dealer. Also had great service from the folks at Leather UP. I have ordered many times from these guys and have nothing but good things to say. (5 stars for it) Warren, Breaux Bridge, La.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States