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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Great jacket and especially so for the price. I highly recommend it. I'm a 40-42 regular with a 32 inch waist and a large fit me well although the sleeves are a bit long, when I ride they provide coverage up to the hand...a true motorcycle jacket. If I were to do it again, I'd probably try the medium. These jackets are definitely not cut for anyone with much of a gut as it will be tight there if you do. It is a dark brown with a somewhat shiny coating and not distressed at all. I will be distressing it to give a broke in and worn look.
I can't say enough good things about this jacket. The fit is excellent, and the craftsmanship of the jacket is excellent too. For the amount I paid, I would've expected a product with obvious flaws, but there are none! Venting works well, collar feels good, arm length is excellent for my drag bars. Zippers are top notch, and pockets are very deep. I am 5'6" and at 260, the 3x fits perfectly.
Fantastic jacket! Would definitely recommend to anyone looking for a vintage looking leather jacket for BOTH riding and wearing around town!!
1-31-2013 I am 5'11" 220lbs, I normally would have ordered a XL but I read all the reviews and ordered a 2XL and it fit perfectly. Excellent quality and I look forward to wearing it.
Very good buy, however Leatherup.com should let people know the jackets run very small. I am an extra largr and I had to send it back (HASSLE) 3 X FITS ME.
Ted
Awesome leather jacket. Great quality and free shipping...
Great jacket, I like the zip out lining. The fit is perfect and I like the speed that I received the jacket after ordering it. I will order more from you guys at Leather up. The price was right.
Great Jacket. Followed the other reviews, bought xl, usually wear large, fit great. Sleeves were long, had them shortened. Love this jacket.
I bought this jacket this past summer before Sturgis. I wanted a jacket that wasn't black, and this jacket fits the bill. The inner liner has been great for the cold days, and the vents were great on the warmer ones. I love this jacket, and as it has broken in, it gets better.
This is a sweet jacket! I'm 6'4" and 215lbs, I like my cloths to fit snug so I ordered XL. This jacket fits like a glove. Sleeves are just a little tight through the biceps and forearms but the arm length is perfect. XXL would have been too big through the chest. I love this jacket.
Very happy with the quality of this jacket and the price!! Great fit, great look, nice heavy leather. Comments and reviews were very helpful. Highly recommended. I'm 6'2' and 290lbs and the 5X fits great.
Could not go wrong reading all the reviews. I'm 5'7 , 160 lbs and got the large, My shipment arrived in 5 days (Cali to New Hampshire) The fit is perfect with a hoodie on for me as I like room to move, and this jacket offers that.
Love the Jacket! I am normally a 2XL, but ordered a 3XL based on the reviews. I really needed a 4XL to wear this jacket with the liner in it. The vent systems work GREAT! It is a great jacket in the spring and fall. It is warm in the morning and then open the vents front and rear for the ride home! Highly recommend - just order big!
Shipping was fast. The jacket fit my husband perfect and I couldn't beat the price anywhere
I am 6' & 200 lbs. Ordered the large and it fits perfect. The pocket came unsewnn but a little thread andqa needle fixed it quickly. Got it for Christmas and is starting to break in very nicley. Love it and always love Leatherup.
great jacket, love it. got the matching vest as well. I'm 5 11 220 lbs ordered the XL fit is great, sleves are long for riding. only thing I noticed is the rear air vents let in air even when sipped up, cold night without the liner had to put my vest on undernieth.
A very nice jacket for the price. Soft leather, but is very strong and well-made. The air vents are a nice feature on warmer days. I'm very happy with the color and fit, I ordered an XL, a little big around the waist and arm length, but a L would have been too small.
All in all, a great jacket and value. Very satisfied.
Love this jacket. It is comfortable, fits well and arrived on time.
A very nice jacket for the price. Soft leather, but is very strong and well-made. The air vents are a nice feature on warmer days. All in all, a great jacket and value. Very satisfied.
Great looking jacket! Arrived quickly as promised. This jacket in this price range is an excellent buy. Glad I read all the reviews ... ALWAYS A GOOD IDEA! I usually wear a large (5'-10" & 185lbs.), but per the reviews - ordered the extra large. Glad I did. Even the extra large fit snug, but prefer to loose fit and feel confident I will break the jacket in - in short order. Also, as others had noted, the jacket is a VERY DARK brown. You probably shouldn't expect the color represented the photo, but may lighten up a bit with time & use. My sleeves also were long, but with arms extended in riding position, glad they are! Ample pockets for storage, and zip-out liner is handy. Zippered vents also handy for inside jacket temperature control for year round use. Very happy with the jacket and can recommend. Also very satisfied with LeatherUp prices, shipping and handling! Will be back for additional purchases!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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