Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Virginia F.
Argentina
1 review
0 helpful votes
Follow Virginia F.
Unfollow Virginia F.
Share Review
Report Review

Great jacket and especially so
October 10, 2019

Great jacket and especially so for the price. I highly recommend it. I'm a 40-42 regular with a 32 inch waist and a large fit me well although the sleeves are a bit long, when I ride they provide coverage up to the hand...a true motorcycle jacket. If I were to do it again, I'd probably try the medium. These jackets are definitely not cut for anyone with much of a gut as it will be tight there if you do. It is a dark brown with a somewhat shiny coating and not distressed at all. I will be distressing it to give a broke in and worn look.

Date of experience: October 10, 2019
Andrew D.
Argentina
1 review
0 helpful votes
Follow Andrew D.
Unfollow Andrew D.
Share Review
Report Review

I can't say enough good
October 10, 2019

I can't say enough good things about this jacket. The fit is excellent, and the craftsmanship of the jacket is excellent too. For the amount I paid, I would've expected a product with obvious flaws, but there are none! Venting works well, collar feels good, arm length is excellent for my drag bars. Zippers are top notch, and pockets are very deep. I am 5'6" and at 260, the 3x fits perfectly.

Date of experience: October 10, 2019
Nick I.
Argentina
1 review
0 helpful votes
Follow Nick I.
Unfollow Nick I.
Share Review
Report Review

Fantastic jacket! Would definitely recommend
October 10, 2019

Fantastic jacket! Would definitely recommend to anyone looking for a vintage looking leather jacket for BOTH riding and wearing around town!!

Date of experience: October 10, 2019
Kathleen D.
Argentina
1 review
0 helpful votes
Follow Kathleen D.
Unfollow Kathleen D.
Share Review
Report Review

1-31-2013 I am 5'11" 220lbs,
October 10, 2019

1-31-2013 I am 5'11" 220lbs, I normally would have ordered a XL but I read all the reviews and ordered a 2XL and it fit perfectly. Excellent quality and I look forward to wearing it.

Date of experience: October 10, 2019
Robert Y.
Argentina
1 review
0 helpful votes
Follow Robert Y.
Unfollow Robert Y.
Share Review
Report Review

Very good buy, however Leatherup.com
October 10, 2019

Very good buy, however Leatherup.com should let people know the jackets run very small. I am an extra largr and I had to send it back (HASSLE) 3 X FITS ME.

Ted

Date of experience: October 10, 2019
Melissa K.
Argentina
1 review
0 helpful votes
Follow Melissa K.
Unfollow Melissa K.
Share Review
Report Review

Awesome leather jacket. Great quality
October 10, 2019

Awesome leather jacket. Great quality and free shipping...

Date of experience: October 10, 2019
Chris Y.
Argentina
1 review
0 helpful votes
Follow Chris Y.
Unfollow Chris Y.
Share Review
Report Review

Great jacket, I like the
October 10, 2019

Great jacket, I like the zip out lining. The fit is perfect and I like the speed that I received the jacket after ordering it. I will order more from you guys at Leather up. The price was right.

Date of experience: October 10, 2019
Thomas S.
Argentina
1 review
0 helpful votes
Follow Thomas S.
Unfollow Thomas S.
Share Review
Report Review

Great Jacket. Followed the other
October 10, 2019

Great Jacket. Followed the other reviews, bought xl, usually wear large, fit great. Sleeves were long, had them shortened. Love this jacket.

Date of experience: October 10, 2019
Bob A.
Argentina
1 review
0 helpful votes
Follow Bob A.
Unfollow Bob A.
Share Review
Report Review

I bought this jacket this
October 10, 2019

I bought this jacket this past summer before Sturgis. I wanted a jacket that wasn't black, and this jacket fits the bill. The inner liner has been great for the cold days, and the vents were great on the warmer ones. I love this jacket, and as it has broken in, it gets better.

Date of experience: October 10, 2019
Daniel E.
Argentina
1 review
0 helpful votes
Follow Daniel E.
Unfollow Daniel E.
Share Review
Report Review

This is a sweet jacket!
October 10, 2019

This is a sweet jacket! I'm 6'4" and 215lbs, I like my cloths to fit snug so I ordered XL. This jacket fits like a glove. Sleeves are just a little tight through the biceps and forearms but the arm length is perfect. XXL would have been too big through the chest. I love this jacket.

Date of experience: October 10, 2019
Linda D.
Argentina
1 review
0 helpful votes
Follow Linda D.
Unfollow Linda D.
Share Review
Report Review

Very happy with the quality
October 10, 2019

Very happy with the quality of this jacket and the price!! Great fit, great look, nice heavy leather. Comments and reviews were very helpful. Highly recommended. I'm 6'2' and 290lbs and the 5X fits great.

Date of experience: October 10, 2019
Stephen D.
Argentina
1 review
0 helpful votes
Follow Stephen D.
Unfollow Stephen D.
Share Review
Report Review

Could not go wrong reading
October 10, 2019

Could not go wrong reading all the reviews. I'm 5'7 , 160 lbs and got the large, My shipment arrived in 5 days (Cali to New Hampshire) The fit is perfect with a hoodie on for me as I like room to move, and this jacket offers that.

Date of experience: October 10, 2019
Angela R.
Argentina
1 review
0 helpful votes
Follow Angela R.
Unfollow Angela R.
Share Review
Report Review

Love the Jacket! I am
October 10, 2019

Love the Jacket! I am normally a 2XL, but ordered a 3XL based on the reviews. I really needed a 4XL to wear this jacket with the liner in it. The vent systems work GREAT! It is a great jacket in the spring and fall. It is warm in the morning and then open the vents front and rear for the ride home! Highly recommend - just order big!

Date of experience: October 10, 2019
Richard C.
Argentina
1 review
0 helpful votes
Follow Richard C.
Unfollow Richard C.
Share Review
Report Review

Shipping was fast. The jacket
October 10, 2019

Shipping was fast. The jacket fit my husband perfect and I couldn't beat the price anywhere

Date of experience: October 10, 2019
Nancy F.
Argentina
1 review
0 helpful votes
Follow Nancy F.
Unfollow Nancy F.
Share Review
Report Review

I am 6' & 200
October 10, 2019

I am 6' & 200 lbs. Ordered the large and it fits perfect. The pocket came unsewnn but a little thread andqa needle fixed it quickly. Got it for Christmas and is starting to break in very nicley. Love it and always love Leatherup.

Date of experience: October 10, 2019
Paul M.
Argentina
1 review
0 helpful votes
Follow Paul M.
Unfollow Paul M.
Share Review
Report Review

great jacket, love it. got
October 10, 2019

great jacket, love it. got the matching vest as well. I'm 5 11 220 lbs ordered the XL fit is great, sleves are long for riding. only thing I noticed is the rear air vents let in air even when sipped up, cold night without the liner had to put my vest on undernieth.

Date of experience: October 10, 2019
Bill D.
Argentina
1 review
0 helpful votes
Follow Bill D.
Unfollow Bill D.
Share Review
Report Review

A very nice jacket for
October 10, 2019

A very nice jacket for the price. Soft leather, but is very strong and well-made. The air vents are a nice feature on warmer days. I'm very happy with the color and fit, I ordered an XL, a little big around the waist and arm length, but a L would have been too small.

All in all, a great jacket and value. Very satisfied.

Date of experience: October 10, 2019
Ben N.
Argentina
1 review
0 helpful votes
Follow Ben N.
Unfollow Ben N.
Share Review
Report Review

Love this jacket. It is
October 10, 2019

Love this jacket. It is comfortable, fits well and arrived on time.

Date of experience: October 10, 2019
Nicole K.
Argentina
1 review
0 helpful votes
Follow Nicole K.
Unfollow Nicole K.
Share Review
Report Review

A very nice jacket for
October 10, 2019

A very nice jacket for the price. Soft leather, but is very strong and well-made. The air vents are a nice feature on warmer days. All in all, a great jacket and value. Very satisfied.

Date of experience: October 10, 2019
Lisa U.
Argentina
1 review
0 helpful votes
Follow Lisa U.
Unfollow Lisa U.
Share Review
Report Review

Great looking jacket! Arrived quickly
October 10, 2019

Great looking jacket! Arrived quickly as promised. This jacket in this price range is an excellent buy. Glad I read all the reviews ... ALWAYS A GOOD IDEA! I usually wear a large (5'-10" & 185lbs.), but per the reviews - ordered the extra large. Glad I did. Even the extra large fit snug, but prefer to loose fit and feel confident I will break the jacket in - in short order. Also, as others had noted, the jacket is a VERY DARK brown. You probably shouldn't expect the color represented the photo, but may lighten up a bit with time & use. My sleeves also were long, but with arms extended in riding position, glad they are! Ample pockets for storage, and zip-out liner is handy. Zippered vents also handy for inside jacket temperature control for year round use. Very happy with the jacket and can recommend. Also very satisfied with LeatherUp prices, shipping and handling! Will be back for additional purchases!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States