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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I bought this jacket for my son for Christmas and he is very pleased with it. The quality of these leather jackets are awesome (I bought 2 different jackets for gifts this year) and the price is unbeatable. The look is awesome and my son is pleased with my purchase!
Excellent jacket for the price. It fits and looks great. I just received it and have not had a chance to wear it on the bike yet, but the jacket does come with front and back zipper vents, a zip out liner, and padding on the lower back and elbows. This jacket is a steal.
I was not sure what to expect for the price, was pleasantly surprised. Good heavy weight, excellent construction and great fit except the sleeves are a little long (got the xxl, 5'9" 240lb) Comparable jackets cost 2 to 3 times as much at bike shops. No vents so not good on hot days but excellent for most riding. Very happy with it.
This was the only one we found with the brown retro look. Its even better than expected. Awesome! ......................Thanks guys.
Really like this jacket. Feels contoured (holds in my gut). I just baught my first harley and wanted leathers for cooler weather and the brown seemed less "biker dude" so it was an easier way to get started. I got the retro chaps also. Awesome!! I'm recomending this combo to all! Buzz
I got this to wear with the men's brown chaps (I'm only a 5'4" woman so most men's leather is usually too long somewhere) This was a great fit, just barely too long in the sleeves for me but the zipout lining made it versatile and the zipper vents make it year-round wear. I'm lovin' it!
This jacket is great! The quality of the leather is superior to most I checked out in the stores and the brown, especially the dark, worn look is rare. The pockets are large to hold wallet, etc. The vents are crucial, since it does get a little warm, it IS leather...
I would recommend this jacket to anyone looking for a retro, stylish, yet safe look.
I love this jacket! It looks and feels like a $500 jacket. It runs a little small, I am 5'11" 210 and needed a 3x. Shippng was very fast.
Great jacket! Good quality construction. Heavy leather. fantastic price! These do run small. I bought a 3xl when I normally wear a 2xl... it was still a little snug. This was my second order from Leatherup and it will not be my last. Great company to deal with.
THIS JACKET IS IS SUPER NICE WOW WHAT A BUY, I AM 5-11,215 AND I ORDERED A 3XXX, AND IT FITS VERY GOOD ,SUPER SOFT, GREAT COLOR JUST WHAT I WAS LOOKING FOR AND COULD NOT FIND LOCALY THANKS LEATHER UP.
I purchased my Retro jacket a year ago,& found it to everything advertised & more.A good quality leather,zippers that look like they'll hold up for a few yrs.My 25 yr. old daughter likes the style & looks so much I bought one for her & she loves it.A great jacket & great value.
Great jacket I"m 6'2 245 fits like a glove warm too! thanks...
This is a great jacket and the price is definitely right! I am 6' 1" and weight 207, bought the 2XX and it fits perfectly. I have purchased other items from Leather Up in the past and have been pleased every time. Great service, great price and a great product. That's a winning combination.
Top quality, Looks great, 3x was too small, very timely in sending the 4x. I weigh 225 and normally wear a 2x. Customer service is great. Thank you...will purchase from you again in the future.
Purchased this jacket for my husband. He doesn't wear the typical black biker gear and likes weathered leather oppposed to the shiny new leather look. He absolutely LOVES this jacket. He normally wears a XL, but the XXL fit him perfectly. Great coat overall and can't beat the price.
Great Jacket! Hard to find one with this look and feel for under $300.
It's the best jacket I've ever had it fits good and I like the looks of it.
I like the chaps too there the first chaps I have ever had
Great jacket. I bought this for my boyfriend who is about 180 and 6 feet tall. The XL fits well. He says he gets overheated even with the vents open, so it seems like it's a good cool weather jacket. Great value for a really nice jacket.
I love this retro brown leather riding jacket!!! looks just exactly like in the picture! I ordered 2XL i'm 5'-9" 230 lbs musclar/beefy, fits great. Feels right while riding with ape hangers! The leather are high quality and price for this jacket is unbeatable!! I would definite recommend it!!!
This is an awesome jacket for the price. The leather is thick and heavy duty. Great winter grade gear. Im 5' 7 " inches tall and 160 lbs. The Xl was a perfect fit. If the leather seems a little stiff, LEXOL softens it right up. This is a cool jacket!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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