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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Brenda D.
Argentina
1 review
0 helpful votes
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Love them! Look and feel
October 10, 2019

Love them! Look and feel great. Hope they last a long time. The price is fantastic for the quality too.

Date of experience: October 10, 2019
Mike J.
Argentina
1 review
0 helpful votes
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Love these boots. Comfortable and
October 10, 2019

Love these boots. Comfortable and easy to operate clutch. Have no issue with wearing them for 3 or 4 hours at a time during rides! Definitely planning to order a second pair.

Date of experience: October 10, 2019
Dorothy J.
Argentina
1 review
0 helpful votes
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The boots are great! I
October 10, 2019

The boots are great! I was worried they would be stiff and they are not. They bend and fit really well.

Date of experience: October 10, 2019
Paul G.
Argentina
1 review
0 helpful votes
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Great boots. Had a little
October 10, 2019

Great boots. Had a little trouble getting them with the right liner. But customer service came through big time. Wife likes them alot.

Date of experience: October 10, 2019
Susan Y.
Argentina
1 review
0 helpful votes
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Love the boots except the
October 10, 2019

Love the boots except the snaps on side are hard to fastened. Hoping they will loosen up. Cute boots!

Date of experience: October 10, 2019
Nicole R.
Argentina
1 review
0 helpful votes
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Boots are very well made.
October 10, 2019

Boots are very well made.

I wore them once so far felt heavy but I'll get used to them.

Only down fall was exchanging for a size larger which I don't mind but having to pay extra for postage and regular price. The price I got originally was at a discount rate.

Date of experience: October 10, 2019
John U.
Argentina
1 review
0 helpful votes
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I bought these for a
October 10, 2019

I bought these for a 2004 Honda 750 Aero. I was surprised how easy they were to install. There is a lot of room over the pipes. The inside snaps are a little hard to snap. We will see how they hold up. I loaded one bag, then the other, and then both. There was no effect on the bike no matter what configuration it was loaded. The shipping was very timely. The ordering process was very good. The bags are a very good value.

Date of experience: October 10, 2019
Jason D.
Argentina
1 review
0 helpful votes
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Great bags for the price
October 10, 2019

Great bags for the price but for my 08 softail custom I needed to get some hardware to install them in a manner that would clear my lights and not damage the paint or chrome. Only about $50.00 though ,so still a great bargin.

Date of experience: October 10, 2019
Sarah K.
Argentina
1 review
0 helpful votes
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Really nice leather saddlebags. Good
October 10, 2019

Really nice leather saddlebags. Good quality leather and workmanship. Fit my Honda VTX 1800R with no adjustments of anything. Just attached bags together with the included lacing, slung over back fender and reattached my Corbin seat. 4 string attachments well secures bags from flopping or moving. No brainer and very affordable, unless you live in Hawaii and then it's a push. Shipping is only through overpriced fed ex, which arrive 2-3 days later than what you pay for . Very poor service at an exorbitant price. Leatherup needs to find better shipping prices to Hawaii.... I ship a lot this is outrageous gouging with fed ex.

Date of experience: October 10, 2019
William M.
Argentina
1 review
0 helpful votes
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Great bags for the price
October 10, 2019

Great bags for the price but for my 04 softail FXST I needed to get some hardware to install them in a manner that would clear my lights ,so still a great bargin.

Date of experience: October 10, 2019
Sharon L.
Argentina
1 review
0 helpful votes
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Nice bags, good price, look
October 10, 2019

Nice bags, good price, look good on my softail. One bag arrived with some greasy fingerprints on it. Wont clean off. Drilled and mounted my easy brackets on them. Fingerprint free this would be perfect.

Date of experience: October 10, 2019
Kathleen Z.
Argentina
1 review
0 helpful votes
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Great buy!Everything I expected from
October 10, 2019

Great buy!Everything I expected from Leatherup.com.This is a great web site .

Date of experience: October 10, 2019
Jennifer Z.
Argentina
1 review
0 helpful votes
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The best customer service!!! Thanks
October 10, 2019

The best customer service!!! Thanks leatherup.com as always.

Date of experience: October 10, 2019
Lisa U.
Argentina
1 review
0 helpful votes
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Everything it says it was.
October 10, 2019

Everything it says it was. It does mark up a little bit on the outside but other than that plenty of room and well worth the price.

Date of experience: October 10, 2019
Tony I.
Argentina
1 review
0 helpful votes
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Very well made with plenty
October 10, 2019

Very well made with plenty of options. I used them on my first weekend ride, held plenty of gear and looked great doing it! I was kinda worried due to the low price of the bags, but after using them I would have paid double... Ordering another set for my fathers bike this week.

Date of experience: October 10, 2019
Richard X.
Argentina
1 review
0 helpful votes
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Scott M from Ledyard Ct.
October 10, 2019

Scott M from Ledyard Ct. March 2016

The Cheap Plastic zippers fall apart that let you take off and on bags. Almost lost a bag the other day. The bags itself are great for the price, will hold a 6 pack good. Would have been bad news if I lost it . Not sending them back. I will make them perminent mounted with some side mount brackets. 2007 Harley 1200 Roadster.

Date of experience: October 10, 2019
Janet Z.
Argentina
1 review
0 helpful votes
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The bags are for my
October 10, 2019

The bags are for my '99 Sportster. Very well made and look great. Zip off bags are a nice idea but you still have to untie the bottom from the braces.

Date of experience: October 10, 2019
Melissa T.
Argentina
1 review
0 helpful votes
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Great bag for the price.looks
October 10, 2019

Great bag for the price.looks great and fits perfect on my 2002 fatboy, no modification needed

Date of experience: October 10, 2019
Adam F.
Argentina
1 review
0 helpful votes
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Great buy for the money.
October 10, 2019

Great buy for the money. Absolutely love it. This was exactly what was promised, heavy, soft leather and nice color. Very pleased with purchase.

Date of experience: October 10, 2019
Dan G.
Argentina
1 review
0 helpful votes
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zipper on bag came undone
October 10, 2019

zipper on bag came undone and had a hard time fixing . all in all not bad

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States