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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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All of the positive reviews state it best as this boot is what it is.
I bought these boots and they are great! I normally wear a 10 1/2 but ordered a size 10 and they fit perfectly. They are very comfortable and well as very durable. I couldn't beat the price as I compared them to boots that cost over $200 and felt that they were just as good if not better than boots costing over $200 or more! They will last me for a long time to come and I will definitely order another pair after these wear out! This is the 8th item I`ve ordered from LeatherUp and I haven`t been disappointed yet!
I've worn these for about three weeks now. Very fast break in and highly comfortable. It feels like you've got a solid boot protecting your foot. Couldn't get it in a "half size", curse of the big foot. Hard to but a good shine to it since it doubles as a work boot. As an everyday and riding boot, it's great.
These are really nice boots. I ordered a half size smaller and they were to small, shipped them back (kind of a pain), ordered my size and they fit perfect. Love the price !!! Half of what some of these other places want for them !!!
I read a lot of reviews and decided to order my actual size which is a 10 1/2 sometimes I am 11 depending on the brand but I ordered 10 1/2. Boots where to loose. My foot felt like it was going to come out but it won't due to the fact that it is so long. They fit ok if I put on two pairs of socks but I don't exactly want to to that in the summer time. I had to send the shoes back for a 10 but now they are on back order. So I have to wait for them to come back in to stock and wait for them to ship them back. I do love the style. Hopefully they will be in soon. I will update post once I have received size 10.
Bought these for my husband. One boot fit perfect and the other one was about a size to small. Praying they stretch.
The 9.5 was a perfect fit! I was worried due to other review comments by others. Feels great on my foot after a day riding and walking around
Great Boots, replaceing my last pair I purchased and rode for 7 years before the sole was pretty much worn out, Great fit and walking comfort also!
My second pair. I wear them everyday to work and for riding my Harley. You can wear them out but it takes a lot of hard use to do it. Mine aren't worn out but needed a newer pair for work. I recommend them to anybody. Roy Bolton Walker Louisiana
ordered my size and they fit perfect, way better than my higher priced rockey slip ons. great quality and looks and the price cant be beat..
Very comfortable boot for riding. Fit's excellent and the sole is perfect for keeping a grip on the road. Only ding in an otherwise great boot is these boots are definitely NOT made for walking. Would suggest carrying a pair of regular shoes to change into if you plan to do a lot of walking or be prepared for blisters.
These boots are very nice, the size was perfect to my normal US sizing, I received them quickly, and the boot is very comfortable, and the feel is very stable, surefooted, very nice.
I am totally happy with the purchase all around, like all the items I have purchased here I am very satisfied :)
Ah, that new boot smell..... Love these boots, they were better than I expected for the price. Definitely more comfortable than prior boots I've purchased from high end manufacturers. Definitely worth the price. Great quality, and the merchant delivered on time as expected. Thanks!
I ordered this in a 9,5. When I received it, it was a bit too tight. Had to return for a half size up. Waiting on arrival to verify fit. Otherwise this is an awesome product for the price. Seems very sturdy and well made. Once the warm season comes back around I'll actually use while riding so I can better determine traction and comfort.
I have bought Motorcycle boots from leather up three times over the last 8 years And have never been dissatisfied My only complaint is this boot did not have wide width available as as I have aged by feet have spread out a little LOL great service and fast shipment I will continue to order from Leatherup
Jerry W Brown
My husband loves the boots. Very comfortable and great looking ! Best Christmas gift ever !
I bought these boots for my husband for xmas and he loves them, said they are the most comfortable boots for being new, no need to break in. I will purchase these again when these need replaced.
Sizing runs big. Im a true 101/2 in everything I wear and these boots fell right off. Orderd a 10 and now they are fine. They feel like a well made boot and are comfortable but make sure you order the right size by guessing about a half size smaller otherwise you will spend another 16.00 dollars or so on sending them back and waiting for them to send back the right size. They should check into making sure their sizing is done better because now what did I really save? 75 for the boot plus 16 to return plus original shipping equals almost a hundred dollar boot. I know I didnt pick the wrong size so who is at fault here. Good boot but take your chances on sizing, good luck.
I am in my 70s and have been wareing this style boot since I was a teen. This is the first boot I have bought that fit and was comfortable right out of the box with no breakin . We just had a blizzard here in the north east and I wore the new boots for 2 days of snow blowing and my feet were warm and dry.I will be ordering a second pair shortly if there are any left.Thank you for an excelent product. Steve
Order them shipped in a timely manner product was great just to big sent back for another pair a waiting them .but over satisfied
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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