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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Melissa Y.
Argentina
1 review
0 helpful votes
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The best boots I ever
October 10, 2019

The best boots I ever bought no break in period what I like best is the wind don't blow my pant legs up while I'm riding

Date of experience: October 10, 2019
Stephanie B.
Argentina
1 review
0 helpful votes
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This is the second pair
October 10, 2019

This is the second pair of these boots the first pair is the 8 inch short shaft and they are 4 years old and holding up great. The new pair is the 13 inch shaft and right out of the box they fit great and quality is top notch. Others have noted that they run big, I haven't seen that. I have wear 10.5 in a boot and these fit perfect, not tight or loose just right for a heavy pair of riding socks. the leather is very heavy and should last for year. Xelement has made a great boot and there chaps are good too. Once again leather up has saved me 100's and the quality is great, will buy again without question

Date of experience: October 10, 2019
Chris B.
Argentina
1 review
0 helpful votes
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Have had a pair of
October 10, 2019

Have had a pair of these before, and lasted me 3 years. I'm hard on boots, so that's impressive. However upon receiving my new pair, I found the arch support to be on the wrong side. Customer service does not respond in a timely manner, very disappointing from a previously trusted store.

Date of experience: October 10, 2019
David U.
Argentina
1 review
0 helpful votes
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I ordered two pairs of
October 10, 2019

I ordered two pairs of boots, these and the brown crazy horse model. I keep my dress shoes at work and commute on bike daily so I really like slip on boots for the ride. I really like quality of materials on both and the lugged sole on this boot but color and fit of the crazy horse so I'm keeping those. Both boots run a little large, about a half size as some of the review would suggest. I need the extra size as I tend to do better with wide widths. If it were not for the color black, I would have kept these over the browns. I did notice however that the materials that came with boot suggested an inside cushioned sole that was clearly not in the boot. Crazy horse model had the inserts. You can put your own inserts in so overall really nice boots.

Date of experience: October 10, 2019
Steven P.
Argentina
1 review
0 helpful votes
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I will say i was
October 10, 2019

I will say i was concerned about buying boots on line . But now im glad i got these from LU . Very well make and they fit great. Didnt even have to brake them in but one day.

Date of experience: October 10, 2019
Joseph T.
Argentina
1 review
0 helpful votes
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As other reviews state -
October 10, 2019

As other reviews state - boots DO run 1/2 size larger. If you wear a 10, get a 9 1/2 etc...

Have not broke boots in yet, however compared to the Fryes we've had for the past 20 years - they appear they'd hold up.

Purchased because needed lug sole, but love the comfort of the Frye - so far they're comfortable. Have had for about a week; hoping they're just as durable.

Date of experience: October 10, 2019
David H.
Argentina
1 review
0 helpful votes
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Hands down the best riding
October 10, 2019

Hands down the best riding boots I've ever owned. The 10.5 size ran true for me, but the boots will stretch over time so you may want to consider a half size down if broken in boots aren't comfortable for you. If you have large calves and are a shorter person, the boots may be a little too tall to fit over your calves but the leather will wear and stretch slightly to accommodate.

The lug soles are durable and give good grip on the roadway and in loose rock.

Overall these boots are well put together, durable and worth the money.

Date of experience: October 10, 2019
Deborah F.
Argentina
1 review
0 helpful votes
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I bought these boots for
October 10, 2019

I bought these boots for my husband and he loved them. They fit well and are durable. They looked great and have a great grip. He said they are a little heavy, but worth every penny.

Date of experience: October 10, 2019
Stephen D.
Argentina
1 review
0 helpful votes
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Great boot! remember to order
October 10, 2019

Great boot! remember to order a half size down of what you regularly wear in a shoe. I wear an 8 1/2, so I ordered a size 8. Couldn't ask for a better fit! Nice, durable, leather boot for safe riding. I love the ring-bickle ankle supports. Great product, again, from Leatherup! Love Leatherup!!

Date of experience: October 10, 2019
Mary R.
Argentina
1 review
0 helpful votes
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I bought a pair of
October 10, 2019

I bought a pair of size 10 and they took about a week to break in but now they are very comfortable. There is no problem of the boot feeling loose or falling off my feet, and I love the lug sole.

Date of experience: October 10, 2019
Mary Q.
Argentina
1 review
0 helpful votes
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great boot. very nice. very
October 10, 2019

great boot. very nice. very comfortable. does run a little on the big on the size. but overall very nice. awesome price and service from LeatherUp as always.

Date of experience: October 10, 2019
Jim T.
Argentina
1 review
0 helpful votes
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They were a bit large,
October 10, 2019

They were a bit large, but my husband decided they would be OK, since he's not planning on doing that much walking in them. He said they are heavy, but they serve their purpose for a motorcycle boot. He likes them!

Date of experience: October 10, 2019
Elizabeth P.
Argentina
1 review
0 helpful votes
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I went a half size
October 10, 2019

I went a half size smaller and probably could have went a full size smaller. Excellent boot. It feels broke in already likely due to being a little big. I think adding a another liner would fix that. I really like these boots because I was using hiking boots to ride with.

Date of experience: October 10, 2019
Shirley W.
Argentina
1 review
0 helpful votes
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Quality boot. Perfect fit. Comfortable,
October 10, 2019

Quality boot. Perfect fit. Comfortable, and good looks. Couple of rub downs with saddle soap really softened them up for me. Will purchase again.

Date of experience: October 10, 2019
Kathleen N.
Argentina
1 review
0 helpful votes
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I was a Little skeptical
October 10, 2019

I was a Little skeptical about ordering Boots online . My feet are a true 10. So I ordered a 10 m and I got the boots in Just about 1 week . I opened the box and the aroma of Leather Was a Great surprise,. I unpacked and immediately, put them on and , The fit is perfect and the Feel is awesome ,almost no break in . Blown away by the Quality and Cost !!! . Darin in Inola Ok.

Date of experience: October 10, 2019
Betty C.
Argentina
1 review
0 helpful votes
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Great value, good looking boot,
October 10, 2019

Great value, good looking boot, it was very comfortable right out of the box.

Date of experience: October 10, 2019
Charles Q.
Argentina
1 review
0 helpful votes
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Fit out of the box.
October 10, 2019

Fit out of the box. So far so good. Have only had them a few days so time will tell durability but for now am a happy camper. or biker as the case may be.

Date of experience: October 10, 2019
Sharon H.
Argentina
1 review
0 helpful votes
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Wow, what a deal!! This
October 10, 2019

Wow, what a deal!! This is a better biker boot than I could purchase at our nearest HD dealer...and $100 less. Excellent overall quality. Great looking. Very grippy on the road. Other reviews stated the size runs big. I wear a 10.5 and that's what I ordered. Great fit and looks badazz on my Street Glide. DO NOT spend over $100 on an HD boot.

Date of experience: October 10, 2019
Kimberly W.
Argentina
1 review
0 helpful votes
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I was very skeptical about
October 10, 2019

I was very skeptical about ordering boots online, since I can hardly buy the right size in store, but I ordered my shoes based off the size of Ariat boots i own already, and they ran true to size. Breaking them in was easier than I expected. After only one evening in the shoes, they were already broken in quite nicely. Caveat, make sure the first couple of times you wear these boots, you wear black socks, or the dye will stain your socks. (lesson learned) Aside from that, great boots, and exceptional price. I have already recommended the site and boots to other friends.

Date of experience: October 10, 2019
Lisa X.
Argentina
1 review
0 helpful votes
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Good product. Leather up actually
October 10, 2019

Good product. Leather up actually had to send me a 2nd shipment because 1st one was lost by USPS. So it took over 45 day to receive...way late for Christmas. Ordered a size smaller as recommended and length wise they fit but they are a bit narrow and seem lose on the heel.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States