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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Great boot with great fit, easy break in, very comfortable, size is true to chart. I'm one very satisfied customer, have bought several items from leather up and have always been satisfied!
Very nice looking boot; quite comfortable after a short "break-in" period. Provides sure footing on a variety of surfaces. And the price is a very pleasant surprise!
Great price on awesome boots. I would hate to ride without them, especially when using my highway pegs. I love Leatherup!
Great fit, great construction and fantastic pricing.
I really appreciate they had these in a 13 narrow size. Quality heavy real leather, rugged thick rubber non-slip soles and extremely comfortable thick inner sole cushion. Didn't require any real break in. Well worth the price, highly recommend.
The boots came in and the length was perfect. As I have a narrower foot than average, I picked up some insoles for the boots and they fit perfect. they are very comfortable. For riding, they make it easier and more comfortable when I put my feet down. The boots with the lug sole make me about a half inch taller so I can reach the ground better at stop lights. I also get many compliments on the classic good looks of the boots.
the boots look great from the outside but the inside is pretty ruff I get blisters every time I wear them would of like to say they are wonderful cause they look good but I had to tell the truth
Awesome boot! They shift my gears better than my previous boots.
Thank you Xelement for quality and a great price.
Sam Medina
They seem nice now (only had them 2 weeks) Wish they where wider.
Time will tell.
Great boot! Comfortable right out of the box. Extremely satisfied.
Ordered these boots in my normal size 9 1/2, they fit great from the minute I put them on. Road in them several times, why would you buy any other boot? These are GREAT, quality and comfort both these boots are a winner!!!!
Size is right on but I wish they had them in a wide size, I know leather stretchs but still would be better in a wide. Other then that I would recommend these boots
I highly recommend these boots for the quality and the price. I normally wear a size 13, and would have liked to order a 12-1/2, but nobody makes half-sizes larger than 12. That's ok, a 12 fit well. When I first put them on, I thought they were a little stiff, but after wearing them around for a full day, they were broken in and quite comfortable. I wear them when I'm not riding too. The traction is good for putting your feet down on slanted or slippery pavement or light gravel. Great quality for the price, and great service from Leatherup!
These boots were ordered to replace Harley boots that were no longer carried in my local stores. We tried to get boots as close to the Harley boots in all aspects. These fit the bill just perfectly. The price is fantastic. The quality is excellent. The look is great. I normally wear a 10 1/5 and ordered that same size, but they were a wee bit larger than my normal 10 1/5. I think I solved this by wearing a thick wool hiking sock with my regular sock. This also added more cushion, which was not necessarily needed, but since I wear them while standing up to 12 hours a day, it helped to make it even better. I love these boots.
Boots in excellent condition,glad I got 1/2 size larger I wear arch supports they still fit great. can't wait tosee how they wear ,both top and bottom.
Great boots. After you break them in they are really comfortable. I didn't have any issues with the sizing. The only problem I had with them is the heal on the inside. My arches aren't very big (I have flatter feet than most) and there seems to be a.. step if you will inside and may be a little uncomfortable at first. Other than that, these are great boots! I'd recommend them to anyone!
Great boots. The additional height of the boot helps me stabalize my Gold Wing when stopping. I used to be on my toes, now my feet are flat on the ground.
I am very happy with the boots - the quality is great. I have paid twice this for this good of a boot in the past. Only thing though, is if you have a high arch like me- you probably want to get the next size up. My foot wouldn't fit down in the shaft. I normally wear a 12 and went to the 13. (Exchange). Save yourself the hassle and get the next size up.
Great boots! Bought mine in my usual size and they fit perfect. Can't wait till they are broke in good, the insoles felt a little weird at first. Excellent service, received them promptly!
I've had these boots for a couple of weeks now and I absolutely love them. Extremely comfortable right out of the box. The do run a little large and I would have ordered an 11 1/2 if I could have, but they're not too big. I tend to wear thick socks anyway. I also play in a band and wore them to my last gig and my feet felt great all night. Highly recommended!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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