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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Kevin R.
Argentina
1 review
0 helpful votes
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Great boot with great fit,
October 10, 2019

Great boot with great fit, easy break in, very comfortable, size is true to chart. I'm one very satisfied customer, have bought several items from leather up and have always been satisfied!

Date of experience: October 10, 2019
Scott B.
Argentina
1 review
0 helpful votes
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Very nice looking boot; quite
October 10, 2019

Very nice looking boot; quite comfortable after a short "break-in" period. Provides sure footing on a variety of surfaces. And the price is a very pleasant surprise!

Date of experience: October 10, 2019
Janet M.
Argentina
1 review
0 helpful votes
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Great price on awesome boots.
October 10, 2019

Great price on awesome boots. I would hate to ride without them, especially when using my highway pegs. I love Leatherup!

Date of experience: October 10, 2019
Andrew W.
Argentina
1 review
0 helpful votes
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Great fit, great construction and
October 10, 2019

Great fit, great construction and fantastic pricing.

Date of experience: October 10, 2019
Eric K.
Argentina
1 review
0 helpful votes
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I really appreciate they had
October 10, 2019

I really appreciate they had these in a 13 narrow size. Quality heavy real leather, rugged thick rubber non-slip soles and extremely comfortable thick inner sole cushion. Didn't require any real break in. Well worth the price, highly recommend.

Date of experience: October 10, 2019
Chris U.
Argentina
1 review
0 helpful votes
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The boots came in and
October 10, 2019

The boots came in and the length was perfect. As I have a narrower foot than average, I picked up some insoles for the boots and they fit perfect. they are very comfortable. For riding, they make it easier and more comfortable when I put my feet down. The boots with the lug sole make me about a half inch taller so I can reach the ground better at stop lights. I also get many compliments on the classic good looks of the boots.

Date of experience: October 10, 2019
Patricia Z.
Argentina
1 review
0 helpful votes
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the boots look great from
October 10, 2019

the boots look great from the outside but the inside is pretty ruff I get blisters every time I wear them would of like to say they are wonderful cause they look good but I had to tell the truth

Date of experience: October 10, 2019
Joseph D.
Argentina
1 review
0 helpful votes
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Awesome boot! They shift my
October 10, 2019

Awesome boot! They shift my gears better than my previous boots.

Thank you Xelement for quality and a great price.

Sam Medina

Date of experience: October 10, 2019
Jim R.
Argentina
1 review
0 helpful votes
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They seem nice now (only
October 10, 2019

They seem nice now (only had them 2 weeks) Wish they where wider.

Time will tell.

Date of experience: October 10, 2019
Sandra J.
Argentina
1 review
0 helpful votes
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Great boot! Comfortable right out
October 10, 2019

Great boot! Comfortable right out of the box. Extremely satisfied.

Date of experience: October 10, 2019
Anthony P.
Argentina
1 review
0 helpful votes
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Ordered these boots in my
October 10, 2019

Ordered these boots in my normal size 9 1/2, they fit great from the minute I put them on. Road in them several times, why would you buy any other boot? These are GREAT, quality and comfort both these boots are a winner!!!!

Date of experience: October 10, 2019
Brenda O.
Argentina
1 review
0 helpful votes
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Size is right on but
October 10, 2019

Size is right on but I wish they had them in a wide size, I know leather stretchs but still would be better in a wide. Other then that I would recommend these boots

Date of experience: October 10, 2019
Kathleen I.
Argentina
1 review
0 helpful votes
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I highly recommend these boots
October 10, 2019

I highly recommend these boots for the quality and the price. I normally wear a size 13, and would have liked to order a 12-1/2, but nobody makes half-sizes larger than 12. That's ok, a 12 fit well. When I first put them on, I thought they were a little stiff, but after wearing them around for a full day, they were broken in and quite comfortable. I wear them when I'm not riding too. The traction is good for putting your feet down on slanted or slippery pavement or light gravel. Great quality for the price, and great service from Leatherup!

Date of experience: October 10, 2019
Sharon K.
Argentina
1 review
0 helpful votes
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These boots were ordered to
October 10, 2019

These boots were ordered to replace Harley boots that were no longer carried in my local stores. We tried to get boots as close to the Harley boots in all aspects. These fit the bill just perfectly. The price is fantastic. The quality is excellent. The look is great. I normally wear a 10 1/5 and ordered that same size, but they were a wee bit larger than my normal 10 1/5. I think I solved this by wearing a thick wool hiking sock with my regular sock. This also added more cushion, which was not necessarily needed, but since I wear them while standing up to 12 hours a day, it helped to make it even better. I love these boots.

Date of experience: October 10, 2019
Barbara Z.
Argentina
1 review
0 helpful votes
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Boots in excellent condition,glad I
October 10, 2019

Boots in excellent condition,glad I got 1/2 size larger I wear arch supports they still fit great. can't wait tosee how they wear ,both top and bottom.

Date of experience: October 10, 2019
Tony D.
Argentina
1 review
0 helpful votes
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Great boots. After you break
October 10, 2019

Great boots. After you break them in they are really comfortable. I didn't have any issues with the sizing. The only problem I had with them is the heal on the inside. My arches aren't very big (I have flatter feet than most) and there seems to be a.. step if you will inside and may be a little uncomfortable at first. Other than that, these are great boots! I'd recommend them to anyone!

Date of experience: October 10, 2019
Jeff S.
Argentina
1 review
0 helpful votes
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Great boots. The additional height
October 10, 2019

Great boots. The additional height of the boot helps me stabalize my Gold Wing when stopping. I used to be on my toes, now my feet are flat on the ground.

Date of experience: October 10, 2019
Dorothy V.
Argentina
1 review
0 helpful votes
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I am very happy with
October 10, 2019

I am very happy with the boots - the quality is great. I have paid twice this for this good of a boot in the past. Only thing though, is if you have a high arch like me- you probably want to get the next size up. My foot wouldn't fit down in the shaft. I normally wear a 12 and went to the 13. (Exchange). Save yourself the hassle and get the next size up.

Date of experience: October 10, 2019
David O.
Argentina
1 review
0 helpful votes
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Great boots! Bought mine in
October 10, 2019

Great boots! Bought mine in my usual size and they fit perfect. Can't wait till they are broke in good, the insoles felt a little weird at first. Excellent service, received them promptly!

Date of experience: October 10, 2019
Scott X.
Argentina
1 review
0 helpful votes
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I've had these boots for
October 10, 2019

I've had these boots for a couple of weeks now and I absolutely love them. Extremely comfortable right out of the box. The do run a little large and I would have ordered an 11 1/2 if I could have, but they're not too big. I tend to wear thick socks anyway. I also play in a band and wore them to my last gig and my feet felt great all night. Highly recommended!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States