Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Donna D.
Argentina
1 review
0 helpful votes
Follow Donna D.
Unfollow Donna D.
Share Review
Report Review

The boots are really great.
October 10, 2019

The boots are really great. They are breaking in with a nice fit. I have been getting a lot of people asking about my new boots. I am well pleased with them

Date of experience: October 10, 2019
Brian D.
Argentina
1 review
0 helpful votes
Follow Brian D.
Unfollow Brian D.
Share Review
Report Review

Was leary about ordering footwear
October 10, 2019

Was leary about ordering footwear online but followed sizing recommendations and took a chance. One of the most comfortable slip on boots I have purchased and they appear to be well made. Comfortable to wear all day. I usually wear an 11 but ordered a 10.5 and the fit is perfect.

Date of experience: October 10, 2019
Jim L.
Argentina
1 review
0 helpful votes
Follow Jim L.
Unfollow Jim L.
Share Review
Report Review

the boots are exactly as
October 10, 2019

the boots are exactly as described and are really comfortable to wear. I feel as if i'll have them broken in quickly, great purchase.

Date of experience: October 10, 2019
Stephen K.
Argentina
1 review
0 helpful votes
Follow Stephen K.
Unfollow Stephen K.
Share Review
Report Review

Boot are great. I have
October 10, 2019

Boot are great. I have had them now for about 1 month. Initially they were stiff and required a breakin period. I habe been in 2 rains with them and stayed dry. However after getting broken in they have stretched out a bit and are somewhat CLUNKY to wear. They will however last a long time and will provide the protection I wantedfor my feet.

Date of experience: October 10, 2019
Carol S.
Argentina
1 review
0 helpful votes
Follow Carol S.
Unfollow Carol S.
Share Review
Report Review

Great Boots. Good quality and
October 10, 2019

Great Boots. Good quality and comfortable. Very good looking boot too. The lug soles give me good traction on all kinds of ground conditions. That's comforting when your'e holding up an 850lb motorcycle. I normally wear a 12 but ordered a 11 and they fit perfectly. I highly recommend these boots. Thank you leatherup. I am a dedicated customer.

Date of experience: October 10, 2019
Anna F.
Argentina
1 review
0 helpful votes
Follow Anna F.
Unfollow Anna F.
Share Review
Report Review

A good boot. Worth the
October 10, 2019

A good boot. Worth the price. Sizing is fine. Needs to be broken in but what new leather boot doesn't?

Date of experience: October 10, 2019
Dan J.
Argentina
1 review
0 helpful votes
Follow Dan J.
Unfollow Dan J.
Share Review
Report Review

Great and comfortable boots, after
October 10, 2019

Great and comfortable boots, after reading the other reviews I chose 1 size smaller than I usually get and they fit great. So far have gotten alot of compliments on them, I would reccomend them to anyone.

Date of experience: October 10, 2019
Helen L.
Argentina
1 review
0 helpful votes
Follow Helen L.
Unfollow Helen L.
Share Review
Report Review

Very nice boot, have only
October 10, 2019

Very nice boot, have only had them on a few times but they feel more comfortable everytime I where them.

Date of experience: October 10, 2019
Sam Y.
Argentina
1 review
0 helpful votes
Follow Sam Y.
Unfollow Sam Y.
Share Review
Report Review

Great boots, really grippy, but
October 10, 2019

Great boots, really grippy, but need break in time! Rugged boot, fit right on! You guys nailed it again!

Date of experience: October 10, 2019
Chris T.
Argentina
1 review
0 helpful votes
Follow Chris T.
Unfollow Chris T.
Share Review
Report Review

Very Nice Boot.. Very Easy
October 10, 2019

Very Nice Boot.. Very Easy Break in... Easily used with shifting lever.

LeatherUp.com is awesome!!

Date of experience: October 10, 2019
Michelle J.
Argentina
1 review
0 helpful votes
Follow Michelle J.
Unfollow Michelle J.
Share Review
Report Review

Thank you! These boots are
October 10, 2019

Thank you! These boots are awesome...my husband loves them...true to size, extremely comfortable...lug sole is great...these boots rock! The BEST motorcycle boot out there.

Date of experience: October 10, 2019
Jason B.
Argentina
1 review
0 helpful votes
Follow Jason B.
Unfollow Jason B.
Share Review
Report Review

I only gave these boots
October 10, 2019

I only gave these boots 4 stars but that's because I've only had them for a couple days and only put them on twice-I'll reconsider after I've worn and rode with them on for awhile.

My biggest problem was deciding what size to order. About half the reviews said they had to exchange them for a smaller size than what they normally wore and the other half said they fit great. What a dilemma!

I stuck with my first decision and ordered my normal boot size (8 1/2) and to my joy and surspise these boots fit just fine. I never would have gotten a size 8 on my foot.

Anyhow, so far so good, I like the look and the feel of these boots and the test of time will tell the rest of the story... A riding buddy of mine just paid close to $200 bucks for a pair of boots without the lug soles, I can't wait to show him these.

Got mine shipped for free by adding a pair of gloves and the gloves are sized a little to small, go figure but at less than $10 I can deal with the gloves being sized wrong............................ lol

Date of experience: October 10, 2019
Diane M.
Argentina
1 review
0 helpful votes
Follow Diane M.
Unfollow Diane M.
Share Review
Report Review

Read many of the reviewes
October 10, 2019

Read many of the reviewes before I took the leep, they all stated the boot is a bit loose, so I actualy ordered my regular size which ended up TIGHT. Leatherup were excellent at exchanging for 1/2 size up. Fits nicely, feels good. I use these boots each day every day since I commute to work on my bike...so far so good.

Date of experience: October 10, 2019
Deborah U.
Argentina
1 review
0 helpful votes
Follow Deborah U.
Unfollow Deborah U.
Share Review
Report Review

Great boot with excellent lug
October 10, 2019

Great boot with excellent lug soles which is important at stops with gravel around, so your boots don't slip/slide. I have had a pair of the shorter ones for the past 5 years and are still very serviceable. Very waterproof as well when treated with Dubbin. A little tight to put on when new, but gets easier as they get broken in. This is a very comfortable and substantial boot

Date of experience: October 10, 2019
Mary X.
Argentina
1 review
0 helpful votes
Follow Mary X.
Unfollow Mary X.
Share Review
Report Review

Great boots, just put some
October 10, 2019

Great boots, just put some better insoles in them and they will fit and feel alot better. the boots are true to size and have excellent grip with the sole that it has.

Date of experience: October 10, 2019
Richard W.
Argentina
1 review
0 helpful votes
Follow Richard W.
Unfollow Richard W.
Share Review
Report Review

I ordered 2 pairs of
October 10, 2019

I ordered 2 pairs of these, 1 for me and 1 for my husband. I was worried because I have really wide feet but to my surprise the width is perfect. They are a little tight around the calf and getting them on the first time took a minute. But I can live with that. I have had them on since FedEx dropped them off and the longer I wear them the better they feel. Lovin' my new boots! Thanks so much leatherup.com

Date of experience: October 10, 2019
Jessica U.
Argentina
1 review
0 helpful votes
Follow Jessica U.
Unfollow Jessica U.
Share Review
Report Review

Great boot. No problems with
October 10, 2019

Great boot. No problems with break-in. If I had to find one thing wrong with them, it would be that they leave black stains (from the dye?) on my white socks. Overall, I am very happy with them...especially for the price.

Date of experience: October 10, 2019
Steve M.
Argentina
1 review
0 helpful votes
Follow Steve M.
Unfollow Steve M.
Share Review
Report Review

These boots are awesome. Fits
October 10, 2019

These boots are awesome. Fits true to size and after about 15 minutes they felt like they were a pair of old friends on my feet. Will buy again.

Date of experience: October 10, 2019
Robert X.
Argentina
1 review
0 helpful votes
Follow Robert X.
Unfollow Robert X.
Share Review
Report Review

Love the look and feel
October 10, 2019

Love the look and feel of these boots. Comfortable the very first time I wore them. Great product

Date of experience: October 10, 2019
Rebecca V.
Argentina
1 review
0 helpful votes
Follow Rebecca V.
Unfollow Rebecca V.
Share Review
Report Review

These boots are great. I
October 10, 2019

These boots are great. I wanted a boot that looked good and had a good lug sole, these fit the bill. They felt broken in right out of the box. Great price, great boot.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States