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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Bought these boots as I am a fan of the quick pull on type boot. As an avid motorcycle rider and going through a pair of heavy duty boots about every 6 months, I finally found this pair to buy online. I was wary about buying online because of fitment, quality etc. Rest assured these boots are the best I have purchased so far ever. They broke in faster than any boot I have ever owned and I love the comfort. Great gription sole and I would certainly buy these again.
I customarily wear an 11-1/2 D. Based upon reviews, I ordered the 11. After several days of wearing it around the house, I concluded that the boot was too small. I returned it for a pair of 12's. These were a distinct improvement. I recommend that if you have a wide foot and they don't offer half-sizes, go with a size up versus a size down. Otherwise, a very nice boot. I look forward to wearing them on many a ride. KTRSD.
I was looking for a boot that was a cross between a biker boot and a cowboy boot and decided on this pair not only for the price but for the looks and reviews on this site. I must say that these boots are a great value and break in easily. They are comfortable and are of good quality. The lug soles are great for biking and provide a sure grip. My only hesitation, no wide soles in my size but I think the leather will stretch with time. I would purchase the next size up if I were to buy these again. All in all a great boot for the money and the service can't be beat!
I ordered a size 10 and fit just a tad loose. 91/2 would be too small. comfy as hell. Feels like ththeir already broken in. i truley recommend
I bought a pair and they fit perfecly, they are comfortable and look great, I highly recomend them for us riders that ride every day spite the weather. Thay are as nice as the ones I had for 14 years that were cut off me due to a hit and run. Wish these were them but just as nice.
just got my boots tried them on and they fit great! Thanks again for a well made and fitting product. Bad $#*! Again! Leather up you are the Leather store.
John B. from Cypress Texas
My second pair of Xelement boots; they are heavy and durable. Never concerned about grip. True to size, but I went up one size this time to allow for woolen socks for winter riding. You will be happy with these boots!
My future husband loves these boots, I think this is the best gift I could ever bought him.....
Tracy, Indianapolis, IN
These boots are very comfortable. The sole grips great even when it's raining. They look awesome. I wear them everywhere and gets compliments on them. I highly recommended these boots.
great boot! comfortable great boot to walk around in and perfect for the bike love them wouldnt change a thing on them!
I just rec'd my boots and the quality,price and comfort level are unbelievable. They are so comfortable by all means. A Seller with the knowledge of there products when needed. Thanks for all your help determine.
The MC Harness Biker Boot With Lug Soles, are quite comfortable and very lite weight. The only complaint I have with the boots is that the scuff marks all over my wifes new hardwood floors are a pain. Easy enough to clean but a real pain none the less. Outstanding product, figured that I have saved close to $100 buying from your site, I was somewhat hesitant buying boots from a webstore, but figured I would take the chance. I am very glad I did. I will be buying more items from your company in the near future. The only down side is the slow shipping times. Other then that, WWW.Leatherup.com is a first rate online store to do business with. I will recomend your company to anyone without hesitation. Thank you.
Digital Guy, Sound Beach NY *******
A very nice, well constructed boot. the toe is a bit high and doesn't fit well under clutch. Hoping after leather softens it will work better. Very satisfied w/the boot. Sizing is good, wear 9 1/2, ordered 9 1/2, fits perfect. I must add that 2-3 days processing is not shipping. Item picded from whse. 1 day and sat there 4 days for shipper to pk-up and 4 more days to arrive. "David" Supervisor of Cst. Service is very arrogant, rude and not apologetic at all!!!!!!!!!!!!!!
Exactly the same as the Harley Davidson boot and by the same maker for $120.00 less. So what if it dosent say "Harley" on it.
I called customer service to see if the size issue had been fixed, and they were no help at all. I ordered a half size larger for my foot. Very tight in the arch with very wide heal area. One of the rivets was missing. Other than that, very well made.
Just got my boots in and they are awesome!!! Will definitely be ordering from Leather Up again!
Great Boot! Very well constructed with top quality leather and half the price. Runs about a half size big.
I love these boots, but don't trust everything in the reviews. Before I bought them I read the reviews and a lot of people said buy them half size smaller, because they run big. I did this and can't wear the first pair I bought. I bought a second pair my right size, and I am very happy with them.
This is a good looking boot. I can wear it to meetings at work. It is true to size. The material is good quality; tough but breaks in quickly. They are a good buy. I ordered another pair two weeks after getting the first ones.
The boots are to tight, you should make them in a wide so you can order then in the correct size.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

