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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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William L.
Argentina
1 review
0 helpful votes
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Outstanding product at a great
October 10, 2019

Outstanding product at a great value! You will be happy with your purchase. Be certain to go down a size, as they do run large.

Date of experience: October 10, 2019
Jeff X.
Argentina
1 review
0 helpful votes
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Good boots. Run one size
October 10, 2019

Good boots. Run one size larger so watch for that. Great service and shipping from LeatherUp.

Date of experience: October 10, 2019
Kimberly N.
Argentina
1 review
0 helpful votes
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Ordered these and could not
October 10, 2019

Ordered these and could not be happier ! I have had these now for about 1 year now. Im an OTR trucker so I wear these every day...even when Im home LOL. Very Comfortable. No real break in time. Bottom adds a little extra "grip". Outta the box waterproof/resistant. I since added a bit. Keeps very good color. I just added polish for the 1st time. And that was maybe 10 months in. I can't give these 5 stars enough. Been very happy. If you want a GOOD comfy boot that lasts and at a very reasonable price then these are it !

Date of experience: October 10, 2019
Kathleen B.
Argentina
1 review
0 helpful votes
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Art, Denville, NJ These boots
October 10, 2019

Art, Denville, NJ

These boots are high quality and comfortable to wear. Can't beat the price. I ordered them in my normal foot size and they are slightly big, when ordering drop down a half a size and you will be happy.

Date of experience: October 10, 2019
Bob S.
Argentina
1 review
0 helpful votes
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never herd of this boot
October 10, 2019

never herd of this boot before so i ordered them and was i surprised they was a great boot love the way they fit they have a great feel i would recommend them to anyone

Date of experience: October 10, 2019
Bill J.
Argentina
1 review
0 helpful votes
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I can tell you from
October 10, 2019

I can tell you from first hand experience that these boots do what they are supposed to do. I got into an accident earlier this week, I am sure that I would have lost my lower leg if not for these boots. As is is I broke my tibia and fibula bones near the ankle and spider web fractured my lower knee joint. But the boot held everything together. The boot had to be cut off but my leg was saved. I highly recommend this boot!

Date of experience: October 10, 2019
Laura O.
Argentina
1 review
0 helpful votes
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I ordered a size 12
October 10, 2019

I ordered a size 12 since I wear a size 11 and half but they did not have it in 11 and half. They are just too big so I am sending them back. Overall very good quality but they don't fit.

Date of experience: October 10, 2019
Sandra X.
Argentina
1 review
0 helpful votes
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The boots are comfortable and
October 10, 2019

The boots are comfortable and durable. I think I should have taken a size smaller as I have been used to lace up work boots. How ever I just add another pair of socks. I have had several compliments and needless to say I tell them where I get my biking gear. GO LEATHER UP.COM

Date of experience: October 10, 2019
Kevin R.
Argentina
1 review
0 helpful votes
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I should have paid more
October 10, 2019

I should have paid more attention to other reviews. The boots were too big. Order at least 1/2 to 1 size smaller than your feet. I also did not like that the "Harness" on the boot was loose around the boot making it appear sloppy, and the boot straps were "tucked" into a slot in the calf of the boot. It made the boot appear cheap, but for the price they are a decent pair of boots. I returned the boots for a refund, and paid over twice as much for a pair. If you're on a budget, I'd recommend the boots. I would also recommend Leatherup.com. They were prompt at filling the order and their return policy takes the risk out of ordering.

Date of experience: October 10, 2019
Karen M.
Argentina
1 review
0 helpful votes
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This is a great pair
October 10, 2019

This is a great pair of quality made boots. The lug soles are rugged and durable and the leather is very high quality as well. I would highly recommend these boots. They're great for riding and everyday wear. I would also recommend buying these in 1/2 size smaller than normal. They were slightly big but an easy fix with padded insoles. Great boots, Thanks Leather Up!

Date of experience: October 10, 2019
Carol I.
Argentina
1 review
0 helpful votes
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I read other reviews and
October 10, 2019

I read other reviews and decided to risk this purchase, and am very glad that I did!

Not only is the workmanship on this boot excellent, but the fit and comfort i'd rate an A .

To me, often a boot that's substantial enough to give us protection while riding is not a comfortable boot to walk in, but this one gets high marks for both.

Thanks, LeatherUp!

Date of experience: October 10, 2019
Eric V.
Argentina
1 review
0 helpful votes
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I find the product to
October 10, 2019

I find the product to be OK in that I ordered it and it had old stinky inserts in the boots that actually hurt my foot. I spent a few minutes pulling mini stones or something out and finally pulled out inserts black carbon stuff like used in shoe store or supermarkets or CVS drug stores. Size was right on like my actual size or Size 12 but still left a bad taste in my mouth sort of speaking. It was scuffed up on right side too but some Black KIWI polish made it black again. I hate wearing some one elses shoes or boots that have been worn before. It still had packing paper in there so I don't what gives?

Date of experience: October 10, 2019
Barbara C.
Argentina
1 review
0 helpful votes
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Great boots. Very comfortable from
October 10, 2019

Great boots. Very comfortable from day one. These boots are well worth the price!

Date of experience: October 10, 2019
Diane G.
Argentina
1 review
0 helpful votes
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Great boots at an unbelievably
October 10, 2019

Great boots at an unbelievably low price. The sizing is now dead on... in the past it was about 1/2 size off... guess they finally decided to ask the mfg to fix the sizing issue. Don't know what else to say. You'll be happy with your purchase. This is my third pair in the last 6 or 7 years. I normally get a little over 2 years out of a pair before the soles are worn down and the leather's beat up. Could have them re-soled, but at the price offered, it makes more sense just to buy a new pair every couple years.

Date of experience: October 10, 2019
Tom Z.
Argentina
1 review
0 helpful votes
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The previous reviews were very
October 10, 2019

The previous reviews were very helpful but they varied in the opinions of the size to order for each person. The majority of the reviews stated that the boots ran big, while others stated that they ordered the size they normally wear in a shoe and it fit great. Let me clarify for the majority of us. These boots should most definitiely be ordered at least 1/2 to one full size below your normal shoe size. They definitely run big. I gambled and ordered a size 9 as I wear in most other boots and dress shoes. I had to pay to send the boots back and exchange for a size 8. The size is absolutely perfect for me and I love the comfort and durabilty of them. I will strongly advise that you wear old sox with them for awhile since the black stain will definitely rub off on your socks. I do love the boots.

Date of experience: October 10, 2019
Eric P.
Argentina
1 review
0 helpful votes
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These boots are awesome! They
October 10, 2019

These boots are awesome! They look nice, fit great and are ready to ride right out of the box with no breaking in period. Nothing cheap about these as they're comparable to boots 2-3 times their price.

Date of experience: October 10, 2019
Dave F.
Argentina
1 review
0 helpful votes
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Digging these boots! super comfortable....never
October 10, 2019

Digging these boots! super comfortable....never had slip ons before so that was a little strange. But you get used to it! Will buy again.

Date of experience: October 10, 2019
Anthony T.
Argentina
1 review
0 helpful votes
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Excellent value for the price.
October 10, 2019

Excellent value for the price. Boots are very durable. Size runs slightly large.

Date of experience: October 10, 2019
Laura S.
Argentina
1 review
0 helpful votes
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Very sturdy and well made
October 10, 2019

Very sturdy and well made yet very comfortable right out of the box. These boots should last a long time and look good all the while I abuse them.

Date of experience: October 10, 2019
Thomas M.
Argentina
1 review
0 helpful votes
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Very well made shoe. But,
October 10, 2019

Very well made shoe. But, beware of the size issues. I wear 10.5 for street shoes and 10.0 or 9.5 for boots. But, I had to exchange mine for a 9.0 which fit just perfect!!!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States